BP
Brandy P.
Director
Small-Business (50 or fewer emp.)
"Brightwheel saves me time and money!"
5/5
What do you like best about brightwheel?

The family engagement is so much better in my program. I like that I have a saved written record of everything communicated to the parents. We are starting to use the lesson plan tab as well. Love that new feature. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I would like to see Montessori activity tabs. Ability to access billing from mobile device would be nice as well. Review collected by and hosted on G2.com.

Fiera S.
FS
Fiera S.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Brightwheel is pretty seamless"
5/5
What do you like best about brightwheel?

I like the ease of navigation throughout the site. As an administrator working the back end is very detailed and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I wish Brightwheel had the capability to receive converted documents from other software systems to correlate data. Review collected by and hosted on G2.com.

KW
Kristin W.
Office Manager
Small-Business (50 or fewer emp.)
"I have had a very positive experience with Brightwheel"
4/5
What do you like best about brightwheel?

I think the billing section is easy to use. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

You can not enter in advance payments, so I have to make sure to remember to note the current payment and go back the following week to enter it. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great program."
4.5/5
What do you like best about brightwheel?

I like that I can use the computer, phone or tablet to check on class ratios and for checkin and out. I like that parents and teachers can communicate easily throughout the day. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I would like for teachers from different classes to be able to see posts from other room or be able to communicate between rooms. Also I wish there were some way that 5 day kids could be checked in easier for parents.

I can't delete wrong charges from billing. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"We love Brightwheel!"
4.5/5
What do you like best about brightwheel?

As a Director, I appreciate that my parents and teachers can communicate without having to go through the Front Office. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I wish i has the ability to share a photo with all of the parents at one time, the way I can send a message. Review collected by and hosted on G2.com.

KP
Kristy P.
Owner/director
Small-Business (50 or fewer emp.)
"All in one"
5/5
What do you like best about brightwheel?

I love how it does so many different things for us in one app. I love the billing feature I love the parent communication and ability to send photos etc Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Um not much

Helpful things would be adding more details to incident report for teachers to fill out

Having it to where teachers can see their time in and out for payroll etc

Allowing parents to see their running balances

End of the year tax amounts paid by each parent even for those kiddos no longer there

And I think that’s it Review collected by and hosted on G2.com.

HT
Heather T.
Director
Small-Business (50 or fewer emp.)
"Amazing!"
5/5
What do you like best about brightwheel?

Ive only used brightwheel for a couple months but they have the best customer service I have ever seen. The message ability to get an answer with in a couple of minutes is absolutely AMAZING! We have gotten so much great feedback from parents. Also its a great way to document and have everything there at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Some downside is there is times it is not very user friendly. There is also some differences between apple devices and android. Review collected by and hosted on G2.com.

Davida F.
DF
Davida F.
Early Childhood Director
Small-Business (50 or fewer emp.)
"We love Brightwheel!"
5/5
What do you like best about brightwheel?

Messaging to parents and multimedia capabilities Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

As an administrator, I would like to be able to access photos from a computer with greater ease.We use these photos for our newsletters. Right now it is very difficult to look at multimedia. You have to go into each childs account individually. Review collected by and hosted on G2.com.

SM
Sheila M.
Director
Small-Business (50 or fewer emp.)
"Love Brightwheel"
5/5
What do you like best about brightwheel?

Our favorite thing about Brightwheel is the drastic increase in daily communication with parents! It is a great communication tool. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Nothing really to dislike. There is a little break in period as everyone gets used to using the program. Review collected by and hosted on G2.com.

Molly O.
MO
Molly O.
Teacher
Enterprise (> 1000 emp.)
"Great for check-ins/outs"
4.5/5
What do you like best about brightwheel?

The primary function I used was for students to check in to class. Even though this is for pre-schools/day cares, I used it in my 12th grade classroom because I have flexible seating and not a seating chart. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Nothing - I think it's a great product! Review collected by and hosted on G2.com.