The intuitive nature of the app is helpful; I downloaded it to my child's preschool and figured out how to use it immediately Review collected by and hosted on G2.com.

Nothing at this point; I've yet to have an issue with the app Review collected by and hosted on G2.com.

Get pictures of my child and the notifications Review collected by and hosted on G2.com.

This app has a terrible user experience. I have to use it for two daycares, and moving from one account to the other is not a straightforward process. It is also not accurate as I have received information about my child's daily activities when my child has not been at school.

At the minimum, Brightwheel should sync the attendance with the automated push-up notifications. Otherwise, it just adds to the loss of credibility of the school.

The payment reminders are also confusing and innacurate because it is not set up to avoid duplication.

It is better than nothing, but today we have abundant technology available for apps to be better so it is a shame that this is what we have to use to coordinate with the school Review collected by and hosted on G2.com.

Brightwheel is great! Not only has Brightwheel made our attendance tracking so much easier, but using it as a communication tool with families has been such a blessing! Review collected by and hosted on G2.com.

There are still things we'd like to see in Brightwheel (different reports, etc.) but they are adding to the platform every day! Review collected by and hosted on G2.com.

It allows for instant communication with parents, as well as photos, incident reports, attendance and so much. Review collected by and hosted on G2.com.

the app features and the desktop features don't seem to match...it's harder to do somethings on the desktop than the app when it would be nice if they worked the same Review collected by and hosted on G2.com.

BrightWheel has gone above and beyond my needs for childcare software. It offers so many extra features and is always adapting to clients needs. Review collected by and hosted on G2.com.

Because we use it to bill parents hourly it is a little more work to pull this data. Review collected by and hosted on G2.com.

Check In/Out, Parent communication, Student data, billing, billing reports- I don't think I could possibly choose one thing! The only thing we aren't currently using would be the lesson plans/observations. We plan to begin using those this summer! Review collected by and hosted on G2.com.

When pulling multiple reports, I frequently have to close the program in between reports or the second report pulls all data (rather than just for the dates requested). I would like more options when pulling reports. (Being able to pull billing based on category/item type) Review collected by and hosted on G2.com.

I like that brightwheel can message parents so quickly and has a database of all of the students parent info. It's easy to see the roster and the students that are checked in. I like being able to call parents from the app, and the variation of messages to be sent (emergency, incident, etc). Review collected by and hosted on G2.com.

I wish there was a better way of communicating to the administrator about check ins/outs of students as well as a way for staff to communicate with each other. I wish that there was a way to mark daily attendance ahead of time (i.e. someone on Monday says their child will be absent on Friday). I think the process to share lesson plans, and snack menus is a little clunky. I think the price is high for not using most of the features but the plus version is required for the amount of kids in my program. Review collected by and hosted on G2.com.

The ease to communicate with parents and the staff integration with clocking in and out as a way to track hours for payroll. Review collected by and hosted on G2.com.

Billing. I feel like there could be some major upgrades to the way we bill parents, it has been very time consuming compared to other programs. I’d also like there to be a way staff can’t clock in on their phones before their shift, and a reminder for them to clock in and out. Review collected by and hosted on G2.com.

I really like being able to view the classroom ratios and staff from anywhere I am. Also, from home I can bill or check timecards. Review collected by and hosted on G2.com.

I wish I could message staff the way I message parents. Also I wish there was a way to block staff from being able to clock in and out from their phones. Review collected by and hosted on G2.com.

The communication aspect... it's nice to have that right at my fingertips Review collected by and hosted on G2.com.

There is so much more that can eventually be added to make this a one-stop shop for Schools and daycares! The good thing is that the developers listen to their clients and are working to improve all the time. Review collected by and hosted on G2.com.