Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great Program"
5/5
What do you like best about brightwheel?

Currently we use the billing and payment feature, the check in program,,the ratio per class. I love the new immunizations feature in the future. We also love the ease to communicate with parents. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Don't really have any dislikes. I like all the features that are currently available even if don't currently use them. Review collected by and hosted on G2.com.

LS
Linda S.
A Child's World Director
Mid-Market (51-1000 emp.)
"Great experience and Great customer service"
5/5
What do you like best about brightwheel?

Every growing and changing. They listen to ideas and try and implement them. Very helpful if there is a question. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Wish there was a way to see infants needs all at once instead of clicking in each child. But heard their maybe a new update about reminders that could take the place of seeing the whole room. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great Platform for Parents and Teachers"
4/5
What do you like best about brightwheel?

It is an efficient way for parents and teachers to communicate and it’s great for keeping parents informed throughout the day. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Some features need to be developed. For instance, profile editing could be easier for parents who want to change their contact information. These changes should not always have to go through a brightwheel employee. It is such a waste of time to do that. Review collected by and hosted on G2.com.

KM
Katie M.
Owner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We love brightwheel"
4.5/5
What do you like best about brightwheel?

Our parents love the communication. As management I love the ability to track what is happening in the classrooms as well as the ability to have 30 minute head counts. I truly believe that having Brightwheel helps to show families that we are professionals rather than babysitters. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

We would Love a clear all button for messages from the families. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Best childcare program by far! "
5/5
What do you like best about brightwheel?

Brightwheel is very easy to use for staff and parents. Child check in and/or check out is very quick. We've saved a lot of time at our program by using brightwheel. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Billing could use some improvements. It would be very helpful if parents could pay on the app. It would also be nice for parents to see their total balance due and whether they have a credit. Review collected by and hosted on G2.com.

Keely M.
KM
Keely M.
Substitute teacher
Small-Business (50 or fewer emp.)
"Very easy to use for organization"
5/5
What do you like best about brightwheel?

I love how easy it is to have access to student information throughout daycare and connect with families easily. We also use it as our time punch system. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

I have nothing that I dislike about brightwheel. Review collected by and hosted on G2.com.

JM
Jeanette M.
Owner
Small-Business (50 or fewer emp.)
"Great communication tool "
5/5
What do you like best about brightwheel?

Easy of use for teachers and parents, billing is easy to manage Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

There is no ability to send a report at the end of the day only, all posts are live time Review collected by and hosted on G2.com.

Brooke M.
BM
Brooke M.
Owner Director
Small-Business (50 or fewer emp.)
"Great for my School!"
5/5
What do you like best about brightwheel?

The ease of use is the best part and parents love it. The team is awesome with taking feedback and replying to questions, so great customer service! Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

A few minor things, but nothing anyone really notices. As an admin, I have a few requests and customer service has responded to help and offered to send to their development team. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Overall positive, definitely some work needs to be done"
3.5/5
What do you like best about brightwheel?

We love the ability to communicate with the parents. We also like the ability to send a message out to all parents immediately. We like that parents can sign in and out on tablets. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

We don't like how small the attendance count is on the screen. We wish that we could have photo albums uploaded. We wish it was easier to find and look at the student profiles from the mobile devices. Review collected by and hosted on G2.com.

CM
Christina M.
Program Director
Small-Business (50 or fewer emp.)
"Great tool for teachers, parents & admin!"
5/5
What do you like best about brightwheel?

Being able to monitor, communicate and record important information that will help assure kids get the best education they can. Review collected by and hosted on G2.com.

What do you dislike about brightwheel?

Adapting to changes; however I appreciate when necessary changes/addi Review collected by and hosted on G2.com.