
The client support team is very attentive and friendly to work with. They always respond quickly. They are nice and smart people.
BT facilitates broadcast of prerecorded webinbar events smoothly.
The embed code to post webinars on other sites help boost visbility of webinars.
Engagement analytics are insightful. Review collected by and hosted on G2.com.
The lack of two way interation, especially not being able to see if/who attends your webinars while in session is awkward. Most platforms provide visibility into who is in the audience but on BT you don't know if you're talking to 1000 people no one.
Managing events on the back end is challanging and unintuitive. I have probably been in there 100 times and still play a lot of trial and error when I'm trying to find and manage our channel. Review collected by and hosted on G2.com.
Thank you for your feedback! We’re thrilled to hear you’ve had a great experience with our team! We recently launched our 1:1 chat feature during live webinars, and while we provide attendance information on the back end, we’ve opted not to offer a live tracker to help prevent presenter anxiety.
If you’re having any challenges managing events on the back end, we’d be happy to set up a demo with your dedicated Customer Success Manager. We also have some excellent resources in our knowledge base that may be helpful. Let us know how we can support you further!