Honestly, I think the DAM (digital asset management) is what brings me back to use Brightspot - searching for images, editing their metadata, dropping them into a page without having to open 4 windows/tab is just useful, period. The drag-and-drop page-building is also solid once your developers have set up the components, then non-tech folks can build landing pages without bothering anyone else. It's noisy at the coffee shop today and I was still able to publish 3 pages without going crazy. Managing multiple regional sites in one place used to be a complete nightmare and Brightspot at least makes it NOT THAT BAD. Review collected by and hosted on G2.com.

If you want to create ANYTHING even remotely outside the template options, you're basically just stuck waiting on a developer, which is frustrating when it's something relatively small. When lots of users are working at the same time, the Authoring Interface becomes unresponsive/laggy and that's a pet peeve of mine I'll take to my grave. Review collected by and hosted on G2.com.

I find the stability of Radware Cloud WAF in our business as the best aspect of it. I make use of it on a daily basis, particularly when there is a promotion push on, and the amount of features dedicated to preventing automated abuse shows. The implementation was arranged and customer support remained engaged when all was ventured right. Due to that, I do not need to worry as much that sudden rise in traffic will negatively affect conversions. Review collected by and hosted on G2.com.

One of the negative experiences I have had with Brightspot is that some of its configurations are reliant on the technical resources. It meant implementation time on the part of developers that was not thoroughly planned. As powerful as it is, it is limiting to make rapid structural modifications. Review collected by and hosted on G2.com.

My favorite feature of Brightspot is that the content creation process is well organized and collaborative. My job is in the digital publishing and I am able to delegate tasks to writers, control the media items and track the article development under one roof with the amount of features. Due to the level of usage, it has become a part of our everyday routine. I also like the ease with which version history allows me to compare the changes, review and undo them when necessary. Review collected by and hosted on G2.com.

One of the challenges that I observed is that page structure customizing consumes more time. It has numerous features that are handy but could be confusing to new contributors, and they make unpleasant minor errors on some occasions. These minor inconveniences can be observed because the platform is being used at any time of the day. Review collected by and hosted on G2.com.

The thing that I like most about Brightspots is that there is a powerful governance of content roles and approval chains. As Digital Content Director in e-commerce, the frequency of use is high, since the updates should be reviewed and approved every day. The fact that it has many features to support the multi-step approvals and scheduled publishing assists us to uphold brand standards in both web and mobile. This implementation involved the need to liaise with our internal stakeholders, and it produced clarity in accountability during marketing and product departments on accountability once in action. Review collected by and hosted on G2.com.

One of my problems with Brightspot is that I am dependent on development teams when it comes to some structural changes. The implementation helped to cover our key objectives, and additional cooperation was needed to change its main aspects. These limitations affect my day-to-day planning since I use it most of the time. Despite the fact that the features are many, a few backend activities require technical skills, which puts strain during peak marketing times. Review collected by and hosted on G2.com.

I love the extensive customization options—it makes campaign optimization easy with intuitive tools. It also supports multitasking, and the toolset is excellent and keeps improving over time. It helps me ensure that every piece of content has greater impact, and I really like having everything I need in one place. Review collected by and hosted on G2.com.

I’d like to see more flexibility in the blog editor, and the platform can feel overwhelming for beginners at first. The automatic translation through the DeepL integration also needs improvement. Review collected by and hosted on G2.com.

I like that Brightspot allows our entire editorial team to post their updates to our website. I also appreciate the headless mode it provides, which lets our developers ingest data from it. It's great that we can customize it to suit our needs. Review collected by and hosted on G2.com.

The upgrade process is challenging. For infrastructure management, we've had a couple of issues with stability. Setting up Brightspot's infrastructure hasn't been so easy and requires some knowledge from our team, especially given our customizations. Review collected by and hosted on G2.com.

It's extensible and makes content relationships intuitive. For example, we run a lot of demand generation programs that utilizes form creation, sponsorship, tracking and 3rd party integrations. Brightspot powers this with an intuitive user experience. Review collected by and hosted on G2.com.

It demands more custom development when compared to other open CMS which have wider support for plugins and addons. Review collected by and hosted on G2.com.

New 5.0 UI/UX is refreshing to look at. Integrations and initial setup was easy. CMS is stable. Everything works out of box and functions well. Review collected by and hosted on G2.com.

CMS can be slow. Separate environments cannot share a database of sites & settings which makes copying site setup a pain. Review collected by and hosted on G2.com.

My favorite feature for Brightspot is the preview ability where you can develop a preview link and share it. It makes review very simple and easy. It's very helpful to see what it will actually look like once it's published. Being able to share the preview link around with stakeholders is super helpful and makes it a smooth review process. Review collected by and hosted on G2.com.

There's a lot of different features that I'm not super familiar with, maybe a training course could be helpful. Review collected by and hosted on G2.com.

As an administrator and designer, I love using the existing tools and options to come up with new ways to present the content to the users. I love the capability of having machine translation. We translate our site into 40+ languages and the batch translation and easy selection area helps to quickly get this done. I love the batch archive option and being able to archive quickly. I love that we can have a nested hierarchy for the 45+ websites that I manage and being able to lock down pages and through workflow, having those editors edit only what they need to. It helps me and my intern stay organized. Review collected by and hosted on G2.com.

I think one thing that I would like is an option to batch delete permanently in the menu bar. Currently we have to archive first and then delete on an individual item. The extra step can be a hinderance, especially if you are trying to archive and delete 10+ items. Review collected by and hosted on G2.com.