# BrightSign Reviews
**Vendor:** BrightSign  
**Category:** [Digital Signage Software](https://www.g2.com/categories/digital-signage)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 8
## About BrightSign
BrightSign state-of-the-art technology is found around the world, powering digital signage in every vertical market. BrightSign hardware is known for ultimate reliability and an extremely robust operating system purpose-built for digital signage. With BrightSign, your digital signage can be as simple and turn-key or as specialized and power-packed as the application demands.



## BrightSign Pros & Cons
**What users like:**

- Users find the **setup and adjustments easy** , allowing smooth operation and seamless integration with existing systems. (1 reviews)
- Users praise the **reliability** of BrightSign, noting its smooth performance and ease of troubleshooting. (1 reviews)

**What users dislike:**

- Users find BrightSign&#39;s **limited app integration** frustrating, requiring excessive configurations for seamless functionality. (1 reviews)
- Users find the **lack of integrations** with many applications limits functionality and requires tedious configurations. (1 reviews)
- Users find the **learning curve steep** with BrightSign, as it may offer more features than necessary for simple tasks. (1 reviews)
- Users find the **limited features** of BrightSign can make setup unnecessarily complex for simple tasks like looping video. (1 reviews)

## BrightSign Reviews
  ### 1. Works exactly as we need it to.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor L. | Experience Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about BrightSign?**

Runs exactly as it's meant to, relatively easy set up and adjustments.

**What do you dislike about BrightSign?**

I remember when we were setting it up it was perhaps a little more robust than we needed. We wanted one video to play on a loop and there were a lot of features we don't take advantage of. Not necessarily a bad thing!

**What problems is BrightSign solving and how is that benefiting you?**

Consistient and reliable digital signage that is highly customizable to the needs of our store.

  ### 2. very reliable hardware

**Rating:** 5.0/5.0 stars

**Reviewed by:** indushan A. | AV tech, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about BrightSign?**

Very reliable hardware. Works smoth and easy to troubleshoot.

**What do you dislike about BrightSign?**

Not intergrated with many applications, and need more configurations to integrate applications.

**What problems is BrightSign solving and how is that benefiting you?**

It solves reliablity issues, and content managment.

  ### 3. Series 5 - Don't work, Don't Purchase

**Rating:** 1.5/5.0 stars

**Reviewed by:** Rhonda M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about BrightSign?**

Series 4 work great. Not sure what they did with Series 5.

**What do you dislike about BrightSign?**

I've been using BrightSign for almost 2 years. Recently, I purchased 7 series 5's because 4's are no longer available. They haven't worked since I installed them. Randomly throughout the day, they reboot over and over by themselves or will completely lockup. I have to go into BSN.Cloud to reboot them. Every morning since they've been installed, I reboot them several times a day. I've been working with BrightSign support for over a month. Absolutely worthless. I feel like I've been extremely patient, but that is coming to an end.

**What problems is BrightSign solving and how is that benefiting you?**

Constant rebooting and locking up.

  ### 4. The Best Digital Signage Hardware

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about BrightSign?**

What I like best is that BrightSign is completely reliable. You set it up and it runs flawlessly without ever having to reboot it and with no errors. The software it comes with is intuitive and can be configured to display images, videos, live feeds etc.

**What do you dislike about BrightSign?**

You need to remember to purchase a microSD card separately to store the programming in the unit. Get a large card if you plan on having long videos in high resolution.

**What problems is BrightSign solving and how is that benefiting you?**

We have an information screen at the entrance to the building and using the BrightSign is so much better than having a desktop computer connected to it. It's easy to update and guests like it.

  ### 5. Large scale implementation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rebecca M. | Web and Social Media Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2020

**What do you like best about BrightSign?**

It's great to be able to update signage from anywhere as long as I have the software installed on my laptop

**What do you dislike about BrightSign?**

The last update to the software changed a number of features and caused some issues for us. We also find that syncing becomes as issue more frequently now.

**Recommendations to others considering BrightSign:**

Have a strong internet connection. Go through training (if it is provided) and double check your work

**What problems is BrightSign solving and how is that benefiting you?**

We implemented digital signage across our organization - 4 campuses in 2 different cities. I am able to maintain everything from my laptop remotely

  ### 6. Solid, commercial-ready display solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gordon W H. | Digital Project Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about BrightSign?**

BrightSign players and technology are and easy way to solve a complex problem of integrating and displaying information from multiple sources using a single platform.

**What do you dislike about BrightSign?**

While the product is very mature, there are still a number of areas which can be improved. The initial hardware investment can be a hard  to buy-in from when comparable hardware is available to the general public.

**Recommendations to others considering BrightSign:**

Make sure to consider the amount of integration and development time needed to develop the digital assets. Keep in mind there are other standards (like ADA/Accessibility) for displays which will be placed in public areas.

**What problems is BrightSign solving and how is that benefiting you?**

We have primarily deployed the BrightSign displays and players to show scheduling information and advertising at a number of our locations. Being in the hospitality industry, we have a good number of people that are looking for information on where to go for their event and BrightSign is an easy way to do that. Increased customer satisfaction along with increased efficiency for administrators as they only need to manage a single source of information.

  ### 7. Easy to maintain an extensive list of playouts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2019

**What do you like best about BrightSign?**

Grouping players together for automatic uploads, Easy to swap, change IP, Good reporting capabilities.Good UX UI capabilities for touch integration with both touchscreens and activation zones.

**What do you dislike about BrightSign?**

A bit slow. when switching between publish, manage, and their sub tabs, tends to freeze and hang up. 

**What problems is BrightSign solving and how is that benefiting you?**

we manage thousands of brightsign devices all over the world. each time we upload content, sending out technicians out would cost us astronomical amounts of money. Also in place of static marketing, it is both more engaging and less expensive over time.  we have integrated our BS with some proprietary systems developed in house that have improved both customer experience and driven sales.  

  ### 8. Locker Rooms

**Rating:** 2.5/5.0 stars

**Reviewed by:** Joe A. | Director of ice operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about BrightSign?**

We have been using brightsign for locker rooms for the past couple years now.

**What do you dislike about BrightSign?**

Brightsign takes a little getting used to but with time comes ease

**What problems is BrightSign solving and how is that benefiting you?**

locker room schedules



- [View BrightSign pricing details and edition comparison](https://www.g2.com/products/brightsign/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+22%3A29%3A23+-0500&secure%5Bsession_id%5D=03045ce4-1ac9-414e-8f7b-c80345bc236d&secure%5Btoken%5D=408f97c9244dabf3d80bf1798c861515e2b1abd5a1f73043592b693160bc2309&format=llm_user)

## BrightSign Features
**Platform Basics**
- Remotely Content Management
- Content Scheduling
- Multi-User Access

**Platform Content**
- Media Formats
- Media Editor

**Platform Interoperability**
- Hardware

**Platform Additional Functionality**
- Screen Grouping
- Asset Management Integration
- Network Reporting

**Agentic AI - Digital Signage**
- Cross-system Integration

## Top BrightSign Alternatives
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