--- title: Brightree HME / DME Reviews meta\_title: 'Brightree HME / DME Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Brightree HME / DME works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Brightree HME / DME Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Brightree HME / DME but has limited features. Are you part of the Brightree HME / DME team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sources, dramatically streamline operations and improve profitability. Through a combination of software, services, training and consulting, HME providers can simplify their business processes and dramatically improve their financial performance. * * * Seller [Brightree](https://www.g2.com/sellers/brightree) Discussions [Brightree HME / DME Community](https://www.g2.com/products/brightree-hme-dme/discuss) Overview by Patricia Nettleship (Brightree, Inc) Show More ## Top-Rated Alternatives [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/brightree-hme-dme/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 3/13/2018 "Great!" 5/5 What do you like best about Brightree HME / DME? I like that all functions of our day to day operations can be controlled and accessed within one program. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? With the latest update running reports has been more difficult. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: Look online at the Brightree Library- there are many training videos and tutorials on how to get the most out of your program. Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? This is our primary patient database system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 1/18/2018 "I use Brightree on a daily basis" 3.5/5 What do you like best about Brightree HME / DME? I like that Brightree is easy to navigate and has a wonderful platform for purchasing. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? It's petty I know, but I can't stand when my cursor crosses over one of the drop down boxes, the box drops down and remains there until the cursor crosses over the box again. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: Try using Brightree's sandbox to see if it's right for you Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? We're utilizing the e-purchasing option when placing giant orders with vendors like ResMed. It saves a ton of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 8/24/2015 "Great product underutilized by my company" 4/5 What do you like best about Brightree HME / DME? I like that, if used to its full potential it can do almost anything for you. You can scan items for inventory, make sales reports and even link to other companies. Respironics is linked to Brightree so you can opt into their program and keep tabs on your patients. I also like the electronic fax function. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? The report feature could be improved. There have been times I would like to see how much of a certain product has gone out and it is confusing on how to make that report. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: Integrate the Retail section and get a scanner Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? Our old system could not do half of what this does. One problem we had before was everyone was able to do their own thing in the system. Brightree has streamlined that and also now we can WIP jobs to people so we can see who is working on it after we have done our part of the ticket. We also have a problem with tracking our sales leads and are working more now in the marketing area and it seems to be improving. Review collected by and hosted on G2.com. Show More 10/17/2017 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 1/16/2018 "Brightree Review" 4/5 What do you like best about Brightree HME / DME? Brightree is easy to navigate. The reporting capabilities are also very useful. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? Brightree occasionally has issues with uploading documents during early morning hours. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: Brightree is easy to use, efficient, and can be customized based on the company's needs. Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? Patient tracking and order reporting is extremely easy and efficient with Brightree. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/14/2017 "Brightree is for bright days" 5/5 What do you like best about Brightree HME / DME? Ease of use, I can always get to where I need to be. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? it's so easy to use what's not to like. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: It will make your life easier Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? We have no problems but the system is all in one so it make processing charts simple Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 7/11/2016 "Fantastic Program, Easy for Everyone" 4.5/5 What do you like best about Brightree HME / DME? I really love Brightree! Many say it is an overkill system with all its bells and whistles but it really is very user friendly and the customer support is fantastic. All the extra apps and the ability to modify it to fit your business needs is unmatched in the industry. There are many safety precautions built into the system so that even the most novice employee can use the system without making many mistakes. Fee schedules are automatically uploaded quarterly so there's no worries there. ICD 10 is a breeze to input. Easily interface with any clearinghouse to know your claims went to the correct payer and was approved or rejected on the front end. All reports are phenomenal and can be customized to your liking. Review collected by and hosted on G2.com. What do you dislike about Brightree HME / DME? The system is very easy to use, there's not much to dislike. There are a few glitches with the apps on the iPads but nothing we can't fix by calling customer support. There are a LOT of buttons everyone wants to push and everyone needs to be set up individually to reflect their role in the system. It takes a while to actually set up but it is worth the time. Review collected by and hosted on G2.com. Recommendations to others considering Brightree HME / DME: Yes, please take a look at their trials and see for yourself! Their representatives can be a bit pushy but they are great at getting you familiar with the program before you purchase so you know what you're getting into. Review collected by and hosted on G2.com. What problems is Brightree HME / DME solving and how is that benefiting you? We are a medium sized DME company and Brightree solves all our business needs. The benefits of having patient's sign documents on the iPads and having an integrated EMR system is perfect for our record keeping. Review collected by and hosted on G2.com. Show More 1/26/2017 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Brightree HME / DME? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Brightree HME / DME ](https://www.g2.com/products/brightree-hme-dme/discussions/new) GU Guest User What is Brightree HME / DME used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-brightree-hme-dme-used-for) ![Sam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam G.") SG Sam Gemar • Last activity over 5 years ago How do businesses use Brightree in the field to accept mobile payments? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/34600-how-do-businesses-use-brightree-in-the-field-to-accept-mobile-payments) [ View all Discussions ](https://www.g2.com/products/brightree-hme-dme/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/brightree-hme-dme/pricing) Brightree HME / DME Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/brightree-hme-dme-vs-epic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(259) [ Compare Now ](https://www.g2.com/compare/brightree-hme-dme-vs-tebra-previously-kareo-patientpop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "Product Avatar Image") NextGen Healthcare EHR 3.7/5(175) [ Compare Now ](https://www.g2.com/compare/brightree-hme-dme-vs-nextgen-healthcare-ehr) ##### Categories on G2 [Medical Billing](https://www.g2.com/categories/medical-billing) ##### Explore More [Which pharmacy management systems are most trusted by pharmacy directors based on user reviews?](https://www.g2.com/discussions/which-pharmacy-management-systems-are-most-trusted-by-pharmacy-directors-based-on-user-reviews)[Which note-taking app provides the most customizable templates?](https://www.g2.com/discussions/which-note-taking-app-provides-the-most-customizable-templates)[What's the best accounting software for startups](https://www.g2.com/discussions/what-s-the-best-accounting-software-for-startups) [Top-rated platforms for programmatic account-based advertising](https://www.g2.com/discussions/top-rated-platforms-for-programmatic-account-based-advertising)[Which CLM platforms are rated highest for mid-market technology companies that want easy integration with their existing tools?](https://www.g2.com/discussions/which-clm-platforms-are-rated-highest-for-mid-market-technology-companies-that-want-easy-integration-with-their-existing-tools)[Pros and Cons Details](https://www.g2.com/products/brightree-hme-dme/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)