# Brightly TheWorxHub Reviews **Vendor:** Siemens Digital Industries Software **Category:** [Assisted Living Software](https://www.g2.com/categories/assisted-living) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 ## About Brightly TheWorxHub TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — all into one easy-to-use solution. Now a Siemens company, Brightly provides frictionless access to embedded accreditation standards and preventive maintenance templates, enabling those on the frontline to stay organized, streamline operations and communication, and reduce costs — all for when it matters the most. TheWorxHub includes built-in, up-to-date compliance standards for The Joint Commission and DNV, designed to track compliance-related tasks and environment of care rounding. The solution also includes pre-built tools and reports, such as deficiency-specific dashboards for generating automated work orders and deficiency notifications, as well risk assessment frameworks and dashboards for tracking riskiest assets. The solution allows users to schedule and automate location and asset-based work orders, schedule preventive maintenance work orders on high-value assets and synchronize biomedical and facilities asset management. In addition, the solution provides ongoing visibility to assets requiring safety inspections. TheWorxHub mobile app enables teams to update service requests and inspection requirements, as well as prioritize and complete work orders anytime, anywhere. The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPIs, and data visualization tools – accessible for any user via web or mobile. ## Brightly TheWorxHub Reviews ### 1. Brightly is AMAZING! **Rating:** 5.0/5.0 stars **Reviewed by:** Monica T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Brightly TheWorxHub?** I really enjoy the reporting, it is so great that we can pull so many different reports. I also really enjoy the overdue tab is so easy to navigate that I can easily follow up with the technicians. **What do you dislike about Brightly TheWorxHub?** I would love some more options in the calendar for making it more customizable and being able to save a favorites list. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** They are helping us with PM work that we need to address for compliance purposes, both state mandated and company mandated. ### 2. The WorxHub makes my work life easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Brightly TheWorxHub?** I like how I can track various items pertaining to a specific location. I can tie assests, such as appliances, to the residence or other locations. I can also track the Technicians time spent on any given work order. **What do you dislike about Brightly TheWorxHub?** I find new features out all the time. I don't think there's any one thing that I dislike about The WorxHub. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** During the Learning Lab, my team and I learned about assets. That has been very beneficial to us. We started using that as soon as we got back to work. ### 3. Is a complete platform to management all the business! **Rating:** 5.0/5.0 stars **Reviewed by:** Clorinda E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Brightly TheWorxHub?** Friendly accessibility, easy access, easy and clear menus. **What do you dislike about Brightly TheWorxHub?** Some steps on the process has difficulty to save the data, and we have to realize the same tasks twice and more time to obtain the changes that we are trying to do. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** We can organize, schedule, obtain monitoring, cost control, all the right business procedures we can obtain here. ### 4. Support team is strong. **Rating:** 5.0/5.0 stars **Reviewed by:** Evanda P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Brightly TheWorxHub?** I like the fact that they provide training right in the app. **What do you dislike about Brightly TheWorxHub?** I can't think of anything that I don't like at this time. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Doing rounds for security. ### 5. WorxHib is great for multi purpose use **Rating:** 5.0/5.0 stars **Reviewed by:** Corrinna D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** I enjoy how easy WorxHub is to navigate and use. Also the staff are friendly and always willing to assist or point you in the right direction. To me it is very user friendly. **What do you dislike about Brightly TheWorxHub?** Sometimes you can get a little lost because it can go into real depth, but once you use it regularly, it's pretty easy. Going in and practicing is easy. I would like to understand asset management a little more. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Keeping up with work orders and schedules PM's is pretty easy with WorxHub. All hospital staff can access and let us know if there are issues with anything needing repairs or checked. ### 6. I found a good startup helping business when someone in need **Rating:** 4.0/5.0 stars **Reviewed by:** Usha S. | Service Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Brightly TheWorxHub?** Providing business solutions to the new comers **What do you dislike about Brightly TheWorxHub?** I do not much but if you are charging or taking equities from the business i think that would be count negative **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Designing to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. ### 7. Worxhub making tasks easier **Rating:** 4.0/5.0 stars **Reviewed by:** Rowena A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** There are a lot of features that we can use to improve our operations. **What do you dislike about Brightly TheWorxHub?** On survey/inspection forms, if we are using numbers to score, there should be a trigger if the score is low to create a work order to fix the findings. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Made quality inspections of apartments easier to maintain company standards without using another software. ### 8. So many features, so much information **Rating:** 4.0/5.0 stars **Reviewed by:** Jeannine F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** There are so many great features. I like maps, the ability to search in a variety of ways. **What do you dislike about Brightly TheWorxHub?** There is almost too much to the software, it can sometimes be overwhelming. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Maintaining work order and asset reports ### 9. Makes everyday task much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Angie J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** Love that I can run quick reports in anything that is in Worxhub. **What do you dislike about Brightly TheWorxHub?** I cannot think of a downside to Worxhub. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Keeping track of PMs and tracking techs time on each work order. ### 10. Always an excelent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dale K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** Learning lab, It's like having a personal trainer **What do you dislike about Brightly TheWorxHub?** I haven't found anything yet, every add on I've used meets my needs **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Making the maintenance department more efdfiecient. ### 11. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jarom P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** Being able to track costs and time associated with work orders **What do you dislike about Brightly TheWorxHub?** No widgets on the dashboard to give real time data **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Tracking life safety preventative maintenance requirments ### 12. Working Hard **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** Paperless and assistance is readily available **What do you dislike about Brightly TheWorxHub?** try getting the staff to use it correctly **What problems is Brightly TheWorxHub solving and how is that benefiting you?** ita making the staff more accountable and suitable for tracking work orders ### 13. Listens to Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** all infor in one place - great customer service **What do you dislike about Brightly TheWorxHub?** some of the reporting could be better better templates **What problems is Brightly TheWorxHub solving and how is that benefiting you?** asset mnagement and work order plus inventory ### 14. worxhub **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** keeping track of pm's / assets keeping asset spending records **What do you dislike about Brightly TheWorxHub?** navigation is confusing at times, the online help center is great **What problems is Brightly TheWorxHub solving and how is that benefiting you?** getting pm's under control ### 15. I Couldn’t Do My Job Without The Worx Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Brightly TheWorxHub?** The organization and efficiencies it allows our team **What do you dislike about Brightly TheWorxHub?** A companion app with push notifications would be helpful **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Keep all necessary tasks organized ### 16. informaitve system for tracking all aspects of operation **Rating:** 4.5/5.0 stars **Reviewed by:** Kenneth P. | Vice President, Building Projects , Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2018 **What do you like best about Brightly TheWorxHub?** the Hub enables an easy to use system of features connectioning operations, activities, IT, dinning and transportation. **What do you dislike about Brightly TheWorxHub?** adding work orders to different hubs requires starting over each time work order maintenance, then work order for housekeeping then one for IT once adding work orders a drop down should be provided to choose an area **Recommendations to others considering Brightly TheWorxHub:** The Hub and interconnection of all departments provides for great communication for those who use the system as it is intended **What problems is Brightly TheWorxHub solving and how is that benefiting you?** tracking response time and effectiveness of team members ### 17. it was very educational and new for me it was a great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Victor M. | Shuttle Driver, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Brightly TheWorxHub?** About how they talked to me they listened to my business problems , and they carefully planned out what I needed. **What do you dislike about Brightly TheWorxHub?** that I could nt work with my own company until I get a loan **Recommendations to others considering Brightly TheWorxHub:** I recommend that you use TheWorxHub for any thing you are working on for products and advice also **What problems is Brightly TheWorxHub solving and how is that benefiting you?** About my finances to get started with my lawn business ### 18. Great product! **Rating:** 4.5/5.0 stars **Reviewed by:** Suzanne E. | Realtor®, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Brightly TheWorxHub?** It's very easy to use on the backend and user friendly to most. **What do you dislike about Brightly TheWorxHub?** I honestly can't think of anything I dislike about this product. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Scheduling, work orders and monitoring availability/workload on staff. ### 19. It works well for quick work communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Brightly TheWorxHub?** It’s easy to log in and place a work order that is distributed to the appropriate people. **What do you dislike about Brightly TheWorxHub?** There’s not an easy way to cancel a work order once created. **Recommendations to others considering Brightly TheWorxHub:** Be sure to take advantage of all this has to offer. Among work orders when we put our resident transportation schedule on it as well it saves a ton of time when people need to know what is going on. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** We utilize this web system to help support maintenance, housekeeping and transportation work orders and trips in a retirement community setting. ### 20. Best practice management software for optimum RCM **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrashekhar B. | Medical Records Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Brightly TheWorxHub?** I find it very handy in managing entire RCM process. Most importantly it has an inbuilt charge scrub feature. **What do you dislike about Brightly TheWorxHub?** I did not find any thing to dislike. I suggest it is the best Practice management software. **What problems is Brightly TheWorxHub solving and how is that benefiting you?** Revenue loss due to appointment cancelation. ## Brightly TheWorxHub Discussions - [What is Brightly TheWorxHub used for?](https://www.g2.com/discussions/what-is-brightly-theworxhub-used-for) - 1 comment - [View Brightly TheWorxHub pricing details and edition comparison](https://www.g2.com/products/brightly-theworxhub/reviews?open_modal_url=%2Fproducts%2Fbrightly-theworxhub%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbrightly-theworxhub%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+11%3A39%3A30+-0500&secure%5Bsession_id%5D=fc0cf9b0-14cc-44ca-a4fe-2818cc5e4ff0&secure%5Btoken%5D=12bfbb9a052ddfea7b12ee346a1cce162be245e465f89401f9a5ab4094945c36&format=llm_user) ## Brightly TheWorxHub Features **Maintenance of Compliance** - HIPAA Compliance - Employee Training - Policy Management - Auditing & Risk Assessment - Measures Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Added Efficiencies** - Integration with EHRs - Compliance ## Top Brightly TheWorxHub Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (357 reviews)