--- title: Asset Essentials Reviews meta_title: 'Asset Essentials Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how Asset Essentials works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 240 scale: '5' date_modified: '2026-07-31' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Asset Essentials Reviews **Vendor:** Siemens Asset Management Software **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.2/5.0 **Total Reviews:** 240 ## About Asset Essentials Asset Essentials by Brightly Software is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Now a Siemens company, Brightly is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers private organizations and public agencies to cut maintenance costs, improve productivity, and make smarter operations decisions. With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventive maintenance (PM) scheduling to improve long-term asset health. Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime. The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas – enabling them to accomplish more in the field or off-site. The solution also allows users to easily track and manage inventory of frequently used parts, streamlining just-in-time maintenance to ensure they have what they need, when they need it. The solution is packed with analytical and reporting and capabilities, with 100+ predefined reports, dashboards, and KPIs, giving users real-time data and analysis at their fingers to make and justify critical operational and budget decisions. Asset Essentials integrates with your software ecosystem through our open APIs, as well as other Brightly products, ensuring a continued 360-view of your operations. At Brightly, we’re proud that our clients call our support “legendary.” We partner with you to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our 24/7 support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. Asset Essentials is a highly configurable platform designed for manufacturing, education (public K-12, higher education, and private and independent schools), government (local, county and state level) and membership organizations (YMCAs and country clubs). ## Asset Essentials Pros & Cons **What users like:** - Users appreciate the **ease of use** of Siemens Asset Management Software, finding it intuitive and well-organized for daily tasks. (5 reviews) - Users value the **real-time data tracking** features of Siemens Asset Management Software, enhancing asset management efficiency. (3 reviews) - Users value the **easy asset tracking and management** capabilities of Siemens Asset Management Software, enhancing productivity and decision-making. (3 reviews) - Users appreciate the **mobile accessibility** of Siemens Asset Management Software, enhancing flexibility and simplifying work order requests. (3 reviews) - Users appreciate the **navigation ease** of Siemens Asset Management Software, enjoying its friendly visuals and intuitive interface. (3 reviews) - Task Management (3 reviews) - Users value the **effective tracking** capabilities of Brightly Asset Essentials, enhancing workflow functionality and task management. (3 reviews) - Asset Management (2 reviews) - Users highlight the **excellent customer support** of Brightly Asset Essentials, ensuring quick help for any issues. (2 reviews) - Users appreciate the **real-time data management** of Brightly Asset Essentials, enhancing decision-making and productivity. (2 reviews) **What users dislike:** - Users find the **complex customization options** restrictive and challenging, complicating the overall learning experience. (3 reviews) - Users find the software's **complexity** challenging, especially at the beginner level, making it hard to learn. (2 reviews) - Users find the **complex setup** challenging, especially with limited customization and a steep learning curve. (2 reviews) - Users find the **difficult navigation** of Siemens Asset Management Software challenging, impacting their overall learning experience. (2 reviews) - Users find the **limited customization** options restrict flexibility and make it challenging for beginners to navigate effectively. (2 reviews) - Complex Navigation (1 reviews) - Users find the **difficult learning** curve challenging, often struggling to remember setup and utilize all features effectively. (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Users find the **missing features** of Brightly Asset Essentials limit customization and automation capabilities. (1 reviews) ## Asset Essentials Reviews ### 1. Asset Essentials is great for managing facilities tickets but not much else **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Asset Essentials?** I like that Asset Essentials enables us to load all of our assets and assign them to locations and individuals. It makes it easy and convenient to find something when working on an issue or performing an audit. **What do you dislike about Asset Essentials?** I dislike how cumbersome it can be. Uploading assets requires using a specific template format with manual entry or adding things one by one. To assign it to a person, you have to create that person as a Full User, not just a requester. Features like lack of integration with Docusign. **What problems is Asset Essentials solving and how is that benefiting you?** It allows us to have people submit facilities tickets for cleaning or issues that need repair. It lets us track each request and how long it takes and how many of that type we are getting. ### 2. Great work order, inventory system. Lots of helpful report and more coming everyday. **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Asset Essentials?** Flexibility to create reports with the information I need. **What do you dislike about Asset Essentials?** Some times a little hard for the folks that are not computer savvy. **What problems is Asset Essentials solving and how is that benefiting you?** Preventative Maintenance. ### 3. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Asset Essentials?** Easy-to-use software lets you capture the data you need to better manage preventative maintenance and downtime on equipment and production functions. They have an excellent customer support team that will dive right into the problem and give you an answer to the issue or assist in an alternative solution until the problem can be resolved. **What do you dislike about Asset Essentials?** Sometimes, it seems to take longer than usual to get a response when asking questions on the software's capabilities to assist in better managing downtime. **What problems is Asset Essentials solving and how is that benefiting you?** Better asset management and downtime reduction with smart asset. Right now we are in conversations about the software, but nothing is set in stone as to what we are willing to work on ### 4. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer K. | Engineering Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Asset Essentials?** Easy to use and helps us be more efficient. **What do you dislike about Asset Essentials?** AE isn't ad customizable like Mobile311 was. **What problems is Asset Essentials solving and how is that benefiting you?** Communication ### 5. Maintenance Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Sara L. | Maintenance Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Asset Essentials?** Whenever we have a question, it is resolved in minutes with the Live Chat option! Everyone is super helpful and friendly. **What do you dislike about Asset Essentials?** Wish there were more options for printing labels with different printer software compatibility. But, we make it work! **What problems is Asset Essentials solving and how is that benefiting you?** We have become so much more organized with our work orders and Brightly is our main point of contact for all of our departments to continue great flow of communication! ### 6. Asset Essentials **Rating:** 5.0/5.0 stars **Reviewed by:** Steven E. | Facilities Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Asset Essentials?** The ease with which we can change and add to the individual settings. The ability of our users to create and track work orders. **What do you dislike about Asset Essentials?** For what we use Asset Essentials for I don't have and dislikes at this point. **What problems is Asset Essentials solving and how is that benefiting you?** The ability to track work orders in general and the status of individual work orders and the progress being made on completing the work order. ### 7. Easy to use and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Asset Essentials?** Configureability of program and ease of use. **What do you dislike about Asset Essentials?** Sometimes web issues that come up, but they are resolved fast. **What problems is Asset Essentials solving and how is that benefiting you?** Anytime I chat, a problem it gets resolved immediately ### 8. First time using a CMMS program and it has been relatively easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Asset Essentials?** The mobile app makes it easy to create work orders on the production floor. **What do you dislike about Asset Essentials?** It crashes alot. Sometimes for no reason. **What problems is Asset Essentials solving and how is that benefiting you?** We are getting betting a recording work history and what parts go to what machine. ### 9. User Friendly, User Intuitive and Logical Platform **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Asset Essentials?** The easy of access to good quality data and reports at your finger tips. The ease of customization is perfect. **What do you dislike about Asset Essentials?** Very few features are locked out for global admins only/Brightly techs **What problems is Asset Essentials solving and how is that benefiting you?** Easy submission of WOs from all employees (unlimited requestors), tracking of equipment failures, development of PM schedules with automation ### 10. Newbee **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Asset Essentials?** I'm a relatively new team member, and it wasn't hard for me to understand and use the system. Although it may look complicated, the interface is handy once it's understood. It has been a breeze using it. Beneficial system. **What do you dislike about Asset Essentials?** I lack connectivity with my mobile device to be in touch with work orders while I'm on the go. **What problems is Asset Essentials solving and how is that benefiting you?** It has helped me in the organization of PMs and the sorting of the completed ones. ### 11. great and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Asset Essentials?** It is a great system that allows you to keep track of your assets, regular maintenance, work orders, vendors, etc. all in one place! **What do you dislike about Asset Essentials?** There are a few sections that I wish would be a little more customizable, but usually when I call the help line they are able to offer a different solution. **What problems is Asset Essentials solving and how is that benefiting you?** It is great at helping to keep track of regular maintenance and upkeep of equipment. Especially for large properties where these things can easily fall through the cracks. ### 12. Brightly Asset Essentials Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Asset Essentials?** Brightly meets with team weekly to update concerns. Shares the progress of ideas for development. Has product teams meeting with us regularly. **What do you dislike about Asset Essentials?** The cost is considerably more than peer systems. **What problems is Asset Essentials solving and how is that benefiting you?** State-required reporting on CMMS and work order tracking. ### 13. Facility Manager **Rating:** 4.0/5.0 stars **Reviewed by:** John P. | Facility Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Asset Essentials?** Ease of working within the program to track work items nd inventory **What do you dislike about Asset Essentials?** unable to automatically generate and email named reports through the dashboards at a specific time each day. **What problems is Asset Essentials solving and how is that benefiting you?** Ability to track inventory, assets and work order scheduling ### 14. Delightfully easy to navigate, quality depth. **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney S. | Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Asset Essentials?** Well designed and colored to make a quality product professional. **What do you dislike about Asset Essentials?** There are high costs for one on one development plans. **What problems is Asset Essentials solving and how is that benefiting you?** The web to app interface was lacking continuity and Brightly Asset Essentials is working to improve that. ### 15. It is Life Changing for Facility Managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about Asset Essentials?** Simplicity for me and the people putting in work orders. Makes my job so much easier and more organized. **What do you dislike about Asset Essentials?** Nothing that I could not change in the program. Everything is super interchangeable. **What problems is Asset Essentials solving and how is that benefiting you?** Communication with my teachers and staff. ### 16. i was having a hard time prioritizing work orders before AE now its a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** dan t. | industrial electrician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Asset Essentials?** mobile service being able to open, work and close work orders on the fly **What do you dislike about Asset Essentials?** the inability to remove users that are no longer employed **What problems is Asset Essentials solving and how is that benefiting you?** communicate with my department heads effectively ### 17. The process and after **Rating:** 4.5/5.0 stars **Reviewed by:** Frank C. | Maintenance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Asset Essentials?** The easy of use with the app. It covers all the essentials **What do you dislike about Asset Essentials?** How when setting the system up the program is set up for a mid or large company with a previous cmms for a small company the start up takes way to long **What problems is Asset Essentials solving and how is that benefiting you?** The fact that the company has changed names,hands 3 times in the past year. This is not what I would call stability ### 18. I love the ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Glenda C. | Principal's Secretary, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Asset Essentials?** Ease of use, very easy to use, Clean cut looking **What do you dislike about Asset Essentials?** I have no issues with Brightly Asset Essentials **What problems is Asset Essentials solving and how is that benefiting you?** It is a direct line to the maintenance of our school ### 19. Work Order and Asset Management County Government **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Asset Essentials?** Ease of use. Its very simple design and layout. Easy to make changes and quick for employees to learn and use. **What do you dislike about Asset Essentials?** Downside is the tiered approach to permissions. For the cost of the program account managers should have more permissions **What problems is Asset Essentials solving and how is that benefiting you?** Assisting in getting a better idea of cost of work orders, repair frequency on assets, and tracking work orders. ### 20. Easy but detailed. **Rating:** 4.0/5.0 stars **Reviewed by:** Martin H. | Preventative Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Asset Essentials?** Decent database for all information and assets. **What do you dislike about Asset Essentials?** Cross functionality and GIS Map are pretty basic. **What problems is Asset Essentials solving and how is that benefiting you?** Tracking equipment and work orders. ### 21. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Asset Essentials?** Customer service is great. If you have any problems navigating, they are there to walk you through **What do you dislike about Asset Essentials?** There is nothing that I dislike about Brightly **What problems is Asset Essentials solving and how is that benefiting you?** They will walk you through any problems that you experience ### 22. Vey cumbersome to use. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Asset Essentials?** The create request feature is nice as it shortens the request process. Overall, it has many features over and above schooldude. **What do you dislike about Asset Essentials?** Navigation is horrible. I worked within schooldude for many years and found schooldude much more intuitive. I still haven't figured how to duplicate work order **What problems is Asset Essentials solving and how is that benefiting you?** Reports are nice, but schooldude was easier to use. **Official Response from Madelyne Strauss:** > Hello! Thank you for taking the time to write this review. We’re sorry to hear of your frustrations with navigation and work order duplication inside our software, and we would like to find a solution. Would you please reach out to support@brightlysoftware.com, so we can help? ### 23. Terrible reporting and management is not user friendly **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Asset Essentials?** It is easy for end users to submit tickets. **What do you dislike about Asset Essentials?** Terrible reporting and management is not user friendly **What problems is Asset Essentials solving and how is that benefiting you?** None **Official Response from Madelyne Strauss:** > Hi! We’re sorry to hear of your frustrations with reporting and your concerns over a user-friendly management and we would like to find a solution. We really value your feedback and would appreciate the opportunity to discuss it more deeply with you. Would you please reach out to support@brightlysoftware.com, so we can help? ### 24. Brightly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Asset Essentials?** The new platform is more user-friendly than the last system. This one allows you to be a little more precise. **What do you dislike about Asset Essentials?** Had to learn new screens, new tabs, and new terms. **What problems is Asset Essentials solving and how is that benefiting you?** Getting general office problems solved. ### 25. It's a good program touse if from start to finish. we don't always receive request for WO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Asset Essentials?** Keeping the staff on track with PM schedules. **What do you dislike about Asset Essentials?** the program freezing up in the middle of use. **What problems is Asset Essentials solving and how is that benefiting you?** they are not wokring on solving problems for us. ### 26. Central Repository to all our financial asset **Rating:** 4.5/5.0 stars **Reviewed by:** Priyanshu M. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Asset Essentials?** 1. It maintains all asset data efficiently 2. Centralized system for all 3.Collaboration with other tools **What do you dislike about Asset Essentials?** 1. No file system 2. Dump takes time 3. needs update **What problems is Asset Essentials solving and how is that benefiting you?** We use a lot of devices, either software or hardware, throughout the organization, and we operate at multiple locations, so there was a need for a centralized system for asset management, and Assetic fulfilled it. ### 27. Excellent resource for operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Asset Essentials?** The great user design. Very intuitive and friendly. **What do you dislike about Asset Essentials?** The color scheme could use a small tweak. **Recommendations to others considering Asset Essentials:** seriously consider it. its a great product. **What problems is Asset Essentials solving and how is that benefiting you?** IT helps us run operations more efficiently and provide our students with the supplies they need. ### 28. Very Smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Asset Essentials?** Designed to help the user to achieve their goals **What do you dislike about Asset Essentials?** Too many options when you trying to decide **What problems is Asset Essentials solving and how is that benefiting you?** Data management and life cycle modelling ### 29. New user excited by the potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Asset Essentials?** Managing Planned and Reactive works is easy **What do you dislike about Asset Essentials?** Too many clicks and in some cases hierarchic decision trees (e.g. workflows associated with Work Requests transitioning to WAPP) cannot be shortened due to program limitations. Setup time has taken a lot longer than expected and there are many aspects of the 'live' roll out that are not fully operational to users. can't see my Work Requests on the Assetic Mobile App **What problems is Asset Essentials solving and how is that benefiting you?** Life cycle asset management. Nil yet. ### 30. DudeSolutions contiunes to be the foundation of our schools success. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Asset Essentials?** I loved that we could plug in work orders and keep the campus partners accountable with the workflow. Many times before Dude Solutions tasks would be requested without an reply, accountability or complete knowledge of what was need and would never get done. Dude Solutions has changed that as we can track, manager and correct tasks. **What do you dislike about Asset Essentials?** The system does not work well with our software. We utilized Series25 and would love it if somehow the Dude Solutions platform could work with this software to improve the efficiency in the office. **Recommendations to others considering Asset Essentials:** Work with other software to improve efficiency. **What problems is Asset Essentials solving and how is that benefiting you?** It assist our campus partners with managing their work flow by having a detailed schedule or what was needed or asked of them. It has assist our company that it has keeping our partners accountable with what is required from them. ### 31. Nice application to handle work orders **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Asset Essentials?** Makes creating a work order easy with fill-in selections, keeps entered data organized so everyone can see. **What do you dislike about Asset Essentials?** The arrangements of data fields is confusing. I'd suggest using better graphics/color coding to keep fields easier to find and scroll to before submitting. **What problems is Asset Essentials solving and how is that benefiting you?** Can create, submit, or forward/reassign any work order. ### 32. We now have a process! **Rating:** 3.5/5.0 stars **Reviewed by:** Beth G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2018 **What do you like best about Asset Essentials?** Prior to going with SchoolDude, our facilities team would receive verbal requests throughout the day. Some requests that were of greater need didn't make it to their attention in as timely of a manner and our staff was feeling like their requests were either not heard at all or not in a timely manner. **What do you dislike about Asset Essentials?** Entering a password at the bottom to submit the request. Even with this being the same password for us all, some of our staff do not use it frequently and then try to put their own password there and get frustrated. Don't really see the need for a password there if you already logged into the system. **What problems is Asset Essentials solving and how is that benefiting you?** Work flow is much better. We still have a ways to go to utilize the capabilities provided though. Just finding time to learn how to use that for long-term scheduling will be a priority next year. **Official Response from Brian McDonald:** > Thanks for your feedback, will pass it along to our product team. ### 33. Good, but not great **Rating:** 3.0/5.0 stars **Reviewed by:** Scott F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Asset Essentials?** nothing really, it is just a standard system. I have seen other systems that are set up by default to do the same thing and much cheaper for the features we have been using. Being able to assign a task to one of my staff with just a few clicks in the app is nice. **What do you dislike about Asset Essentials?** The fact that it makes me pick the specific item I am logging into when I log in. That's stupid and wastes my time. I also dislike that it has features that are important to speed the workflow that have never been shared with me in the years we have used this. While it might have been mentioned to a previous CTO, nobody offered to share them with me when I moved the admin data from the previous CTO to me. Just seems illogical to not want to show off everything your product can do to a customer who is not taking advantage of the efficiencies. Also, the reports make no sense. Why am I not able to easily see a report that says you have this many open tickets, or maybe one that says your annual work ticket count is this with a timely completion percentage of x. **Recommendations to others considering Asset Essentials:** Find out everything it can do before you start using it. **What problems is Asset Essentials solving and how is that benefiting you?** IT work tickets, efficiency in getting them completed, I would be able to do more if the app was better. It just seems to have been forgotten. ### 34. Intuitive and information products with excellent service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Administrative Assistant, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Asset Essentials?** The 24/7 live customer service available to all customers helps take a lot of confusion out of learning the system and makes sure you know how to best use your solutions. **What do you dislike about Asset Essentials?** Some of the reports available through the solutions can overlap enough to make it difficult to find the right one for the data you are seeking. **Recommendations to others considering Asset Essentials:** This product is a simple, intuitive way to track work that allows your requesters to see the progress on their work requests, allows you to track your workers effectiveness and efficiency, and provides effective customer service available when you need it. If we had greater resources available to us we would implement more of the solutions offered. **What problems is Asset Essentials solving and how is that benefiting you?** We have used the product to solve the problem of unreported incidents and damages through the use of the My SchoolBuilding portal and also have solved the issue of worker accountability by using the reporting to track work accomplished by each employee and verify claims of students about the work. **Official Response from Brian McDonald:** > Thank you for your review. ### 35. Asset Essentials is a package deal for managing all sorts of service related requests **Rating:** 3.5/5.0 stars **Reviewed by:** Tim P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Asset Essentials?** The best feature in Asset Essentials is the simple workflows for work orders. It's nice to be able to quickly determine what needs attention and what type of attention is required. **What do you dislike about Asset Essentials?** I dislike that there are not more default settings or setup wizards for a particular type of user. Everything is manual and configuring every setting is daunting. It would be very beneficial to have a simple wizard or config to start with and make adjustment as you learn the system. **Recommendations to others considering Asset Essentials:** Plan on it taking some time to learn the system. It worked better to understand how to start using it with the intent of changing things as you learn. **What problems is Asset Essentials solving and how is that benefiting you?** Expediting work order creation, bringing visibility to repairs and issues, creating a searchable repository for historical issues related to assets. ### 36. Great way to keep track of IT trouble tickets. **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Asset Essentials?** I provide tech service to 4 different buildings and my work flow is always organized on the go with SchoolDude. I can check for any new tickets before I walk out of a building on the app on my phone to make sure I covered everything I needed to and have not forgot anything. **What do you dislike about Asset Essentials?** Not much here to dislike. We only use the ticket part of it and it works great! **Recommendations to others considering Asset Essentials:** This is a great solution for Ticket Management. We also use SchoolDude Crisis Management but I have no first hand experience with that portion of the software. **What problems is Asset Essentials solving and how is that benefiting you?** We benefit in time management. When we get IT calls most of them end with please put that on SchoolDude unless it is a major emergency. With everything on there being tracked it allows us to work fast and efficiently without being pulled to the side and distracted all the time. It also has options that the users can fill out in their ticket such as Area, Building, Problem Type, and places for them to upload screen shots if necessary. It makes life as a tech a whole lot easier when trying to quickly move through your work queue. There are options that we can fill out as well such as asset numbers, budget information, problem type and purpose, so that we have all of that information always kept as a record and can go back and look at it if needed. **Official Response from Brian McDonald:** > Thanks for your review. Sounds like you are owning your operations! ### 37. We rely on it for everyday use **Rating:** 3.5/5.0 stars **Reviewed by:** Gabriella M. | IT Support Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2018 **What do you like best about Asset Essentials?** I support two different schools. While they are not far apart from one another distance-wise it is so helpful to use the SchoolDude iOS app on my iPhone so I can check for tickets that may have been placed after I left work or before I've gotten there. I can also see if there's something at one of the schools that needs my attention right away instead of having to go to my computer to check Incident every time. I also like that I can update a ticket in its notes. **What do you dislike about Asset Essentials?** I do not like the account setup for users and the fact that there is a submittal password. We use Chrome as we are Google users in both school settings and Chrome auto-remembers the last date a ticket was put in by a specific faculty member. If the user happens to change their password, it does not bring the submittal password along with it, so I end up having to reset passwords frequently. I also do not like that it defaults to Maintenance Requests when the primary reason the faculty are using SchoolDude is for IT (they have to manually select that option). I also do not like that when a ticket is assigned to me, I don't receive any notification. **Recommendations to others considering Asset Essentials:** SchoolDude is a great option to get attention where it needs to be in real-time. However, if you are trying to solve a problem such as when Internet is out, you probably want to look at a different solution as the basis for SchoolDude is ticket submissions. **What problems is Asset Essentials solving and how is that benefiting you?** We are trying to keep track of how quickly problems are able to be resolved. We are also trying to create a database of how frequently the same issues occur and what resolutions we were able to use for them. It is much easier to have a database like SchoolDude instead of having one off emails when a faculty member experiences an IT issue that can get lost. **Official Response from Brian McDonald:** > Thank you for your feedback on the login process. Will pass it along to our development team! ### 38. Dude Solutions - a resource that does what it says. **Rating:** 4.5/5.0 stars **Reviewed by:** Rainey L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Asset Essentials?** The thing I like best about Dude Solutions is the ability to see the exact data I want and put it to work for me. Reports, graphs, and KPI information are all easily accessible within the program. Client comparisons give insight as to how we measure up to peer districts. The ability to set up automated reports allows users to schedule information gathering in advance and not waste time repeating the same tasks. **What do you dislike about Asset Essentials?** The initial set up on a couple of the modules was a bit overwhelming. Changes or upgrades to some of the modules was substantial as well, which created a learning curve all over again. **Recommendations to others considering Asset Essentials:** At least give it a try. They are a great company and their technical support is fantastic. You will not be just a number. They are committed to helping you make your system work for you, not the other way around. **What problems is Asset Essentials solving and how is that benefiting you?** There are numerous problems that we're solving with Dude Solutions. Productivity gaps among peer workers is one. Gauging work order numbers, KPI, hours logged, etc., all give insight to worker productivity. In another module, I'm able to compare utility usage among similar campuses. This helps solve issues related to wasted budget dollars on energy consumption. Scheduling our buildings for rental events and getting the right workers to set up and attend these events is yet another solution that the product has provided. ### 39. Not the solution for us **Rating:** 0.0/5.0 stars **Reviewed by:** Justin O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Asset Essentials?** It provides a method to collect issues and track them. **What do you dislike about Asset Essentials?** The view is cluttered with ads, trivia, and useless information. The reports are not easy to use and are not customizable enough. There are too many emails about webinars and national data when it is very difficult to get data out of the system about ourselves. There is NO way to track an individual room because the AREA field is open to any numeric and text combination. **Recommendations to others considering Asset Essentials:** Look at lots of systems and compare features and costs. Some systems work better for different companies, businesses, and types of people than others. **What problems is Asset Essentials solving and how is that benefiting you?** Allows us to manage the requests for service ### 40. Transition from Paper WO system to online management **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca S. | Manager, Work Control, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Asset Essentials?** I love the feature of each user being able to manage his/her own work load online. This adds more accountability, and for us, removes the hassle of managing paper work orders. This software is very user friendly and allows even the least computer savvy person to use the software. **What do you dislike about Asset Essentials?** There are some areas where the features are somewhat "gray" and more training needs to be provided to the users. **Recommendations to others considering Asset Essentials:** This is a very easy to use software. Start small with it, and grow larger. **What problems is Asset Essentials solving and how is that benefiting you?** We have better tracking of employee productivity and workflow. We are also able to track our costs easier and keep good stats for reference. ### 41. High potential software but not the best user interface. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2018 **What do you like best about Asset Essentials?** The customer support has been very helpful. Most anyone I call can either provide assistance right away or do further research and let me know later. I also like the ability to track what work is being done on equipment and having a place to keep track of all the parts we use. **What do you dislike about Asset Essentials?** We have had a difficult time communicating the value of this program to the people we need most to use it, our mechanics. Additionally the user interface makes it somewhat daunting to learn mainly because there is so much that the program can be used for. **What problems is Asset Essentials solving and how is that benefiting you?** We are trying to keep clear records of what repairs and maintenance have occurred on every piece of equipment. So far we have benefited from communicating due dates of mandatory maintenance. ### 42. Work orders are easy to write and track **Rating:** 5.0/5.0 stars **Reviewed by:** Kim N. | Admissions Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Asset Essentials?** I like being able to write a work order for our maintenance staff for admissions events. I can enter all of the details I need to communicate and receive emails that let me know when each action is taken. We use it at our school, and a college recently looked into the software on the recommendation of someone at our school. I also like being able to review previous requests as a check for details as I plan events. **What do you dislike about Asset Essentials?** I don't dislike any part of it. I can customize the alerts and notifications I receive, so it's been user friendly on my end as well as a good tool for our maintenance staff. Any negative comments that I have heard have been taken care of by communication from and training of our staff. **Recommendations to others considering Asset Essentials:** I highly recommend this software for schools wanting a way to track requests and completion of issues within the school building. **What problems is Asset Essentials solving and how is that benefiting you?** Streamlined communication for set up of events. Each request is saved, so I can copy and paste the information and add details that change. The template is easy to use, and required fields give our staff exactly the information they need. **Official Response from Brian McDonald:** > Thank you for your review. We are happy that everything is working so well. ### 43. We have been long time clients of Schooldude and have a great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Donna W. | Board Member, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2018 **What do you like best about Asset Essentials?** We like the flexible routing, support, and ease of use. They keep us informed of improvements. The reporting helps to make important decisions concerning purchasing and staffing. The built in communications helps our users stay informed on the resolution of their problems. **What do you dislike about Asset Essentials?** We would like to be able to add additional problem types in Incident. **Recommendations to others considering Asset Essentials:** The ability to route is awesome as well and the integration between products. We use Incident, Maintenance, and Trip Direct **What problems is Asset Essentials solving and how is that benefiting you?** We are able to schedule our buses (Trip Direct), report maintenance issues and assign them to staff (Maintenance Direct) and allows users to report technology related problems (Incident) and assign those problems the monitor actions taken and resolutions. The reporting helps us determine staffing and anticipate problems as well as study trends in issues. ### 44. Great so far **Rating:** 4.0/5.0 stars **Reviewed by:** Benjamin Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Asset Essentials?** The software has so many options to customize and make your experience easy. The ability to edit is phenomenal and the email for WO is absolutely great. **What do you dislike about Asset Essentials?** When a need for a customized view is needed for a user the response for the account managers seem to be delayed. It is hard to get a person on the phone. It always seems like I have to send a message or email when a simple phone call would clear things up. **What problems is Asset Essentials solving and how is that benefiting you?** We have started using Asset to manage our PM and WO for 3 of our automated machines. The benefits so far is a centralized location for the technicians who perform the WO to go to for all the information they need. We just started "live" about a week ago. ### 45. Dude Solutions changed the culture of our department for the better. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles S. | Senior Property & Materials Specialist, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2018 **What do you like best about Asset Essentials?** The ease of use, intuitiveness, fantastic customer support **What do you dislike about Asset Essentials?** I'd like to be able to assign 2-3 people to a work order. **Recommendations to others considering Asset Essentials:** Don't think twice about it, you will not regret it. This is the best product you will find for a great price and the customer service is the best in the industry. **What problems is Asset Essentials solving and how is that benefiting you?** Our Dude Solutions products have allowed us to make the campus responsible for entering their own requests allowing us to spend time focusing on other issues. This has taken our typical response time from 4-7 days down to 1-3 days. ### 46. very satisfied with value! **Rating:** 4.0/5.0 stars **Reviewed by:** Adam H. | Past - Point Man - Twin Tiers of Ny and PA - NorthEast Region Area team, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Asset Essentials?** The site is simple to configure and maintain. We are able to perform effective R&M, PM, PrD, and life cycle analysis. We have found it is very simple for our Requesters to use and beneficial that they can track real-time progress. **What do you dislike about Asset Essentials?** We use a very simple PO and ordering system and Asset Essentials has capability beyond our needs. We have held off implementation until we can get Finance Stakeholders involved and sold on capabilities. **What problems is Asset Essentials solving and how is that benefiting you?** Very effective Life Cycle Anaylsis, ease of reviewing work history on assets, and asset tracking across multiple locations. ### 47. Decent Program but we had/having issues with migrating from old software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Asset Essentials?** Program is straight forward with decent quick support. Reporting is easy to use. **What do you dislike about Asset Essentials?** So my company was using a very old version of this program called Big Foot. We were told we needed to upgrade to Asset Essentials and pay Dude Solutions Seven Grand to do the cut over. They told me it would take four days. Well, we are three weeks in to this "cut over" and still don't have all our Assets, Parts, and past Work Orders imported. They also cut us off from our old program so we can't continue to work while they finish setting up our new Asset Essentials site how we want it. Just don't let them tell you four days is enough time if you are migrating from an old program where you want to export from. It will take some time to get things how you want them. **Recommendations to others considering Asset Essentials:** Migrating is a pain and don't let the vendor shut off the old site until they are fully done migrating and setting up the site how you want it. **What problems is Asset Essentials solving and how is that benefiting you?** We run three different Maintenance Sites and this is helping us separate Assets and Parts between all Sites. The benefits will be we can run reports on specific Assets to see how much we are spending a year, month, etc. ### 48. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Asset Essentials?** Asset Essentials kept the good parts of Maintenance Edge and added so many new tricks and paths. Over the years we have put in requests to development and it looks like the were listening. Easier to use and streamlines the daily process. Even more transparent. Staff support is outstanding. If they don't have an answer you can be assured they will turn to the team and find out the real truth. The new AE is providing more accountability to the staff and at the same time providing ease of use with asset information at the workers finger tips. Change is tough but this system is making the upgrade rewarding as we continue to use all the features. It was time for an upgrade and the new system fits and meets our needs. **What do you dislike about Asset Essentials?** Transfer of data from old CMMS system to new is a little more challenging than expected. Still have a few tweaks that need to be made as we looking for the perfect system.:)) **Recommendations to others considering Asset Essentials:** Facility Dude has never let us down and always provided professional support. **What problems is Asset Essentials solving and how is that benefiting you?** Up to date live data that provides even more transparency. ### 49. Great streamlined process! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2018 **What do you like best about Asset Essentials?** I like the fact that all my technicians are able to create, close, and update work status for their own work orders. **What do you dislike about Asset Essentials?** There are some areas that are not customizable, so we have to use the options that are available to us. **Recommendations to others considering Asset Essentials:** I would highly recommend Dude Solutions first and foremost because of their excellent customer service, the ease of transitioning to their product, and their overall positive attitudes and willingness to assist. I have had several Dudes connect me with the correct people for assistance, support, or just for new product information. They network with their colleges very well and it shows. **What problems is Asset Essentials solving and how is that benefiting you?** Work orders and Preventative Maintenance as well as greater customer service. ### 50. It's a very good program, easy to use with very good support. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Director of Buildings and Grounds, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Asset Essentials?** I'm able to see all the WO as they come in. some go right to the tech witch saves time. You know when the WO is started, competed and closed. If someone has a question on a WO, you bring it up and everything is there, time, cost and dates. **What do you dislike about Asset Essentials?** The setup, It was very difficult at first trying to understand the program. Made a lot of mistakes at first. The support team was very helpful. **Recommendations to others considering Asset Essentials:** It is a very good product, easy to use once you get it setup. It will save you time and keep track of money. **What problems is Asset Essentials solving and how is that benefiting you?** Keeping track of time and money of the WO. ## Asset Essentials Discussions - [What is Brightly Asset Essentials used for?](https://www.g2.com/discussions/what-is-brightly-asset-essentials-used-for) - [View Asset Essentials pricing details and edition comparison](https://www.g2.com/products/siemens-asset-management-software-asset-essentials/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+08%3A39%3A30+-0500&secure%5Bsession_id%5D=2afd6f62-5121-4ee3-98d8-4f8a24d06ed6&secure%5Btoken%5D=e4b184d7cebafcde75f9ac14ca5f380dfd70b62775f41c1ab2831ba0e41c3415&format=llm_user) ## Asset Essentials Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Asset Definition** - Asset Register - Relationships - Costs - Types **Condition Monitoring** - Predictive Inspection - Monitoring - Condition-Based Maintenance - Asset Types - IoT Monitoring **Asset Definition** - Asset Register - Asset Types - Technical Specifications - Geolocation **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Asset Tracking** - Location - Status - History **Detection & Identification** - Failure Detection - Source Identification - Proactive Alerts **Maintenance** - Work Orders - Preventive - Inspections - Asset Portfolio **Inventory** - Locations - Spare Parts - Valuation **Analysis & Insights** - Root Cause - Systemic Risks **Optimization** - Compliance - Modelling **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Facility Management** - Autonomous Task Execution **Depreciation** - Asset Value - Decomissioning **Analytics** - Infrastructure KPIs - Cost Analysis **Agentic AI - Predictive Maintenance** - Natural Language Interaction **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Agentic AI - Infrastructure Asset Management** - Proactive Assistance **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Risk **Analytics** - Dashboards - Performance - Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Vendor Management - Green Building Operations - Reporting & Dashboards - Facility Document Storage - Mobile Field Access **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top Asset Essentials Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (682 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,534 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,092 reviews)