KS
Karl S.
CEO
Small-Business (50 or fewer emp.)
"BrightLocal Review"
5/5
What do you like best about BrightLocal?

Friendly, sharp service.

Personal service.

Local SEO. Reputation management. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

Several days to access personal service.

No. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Thanks for the awesome review Karl!

We really appreciate you taking the time to share your thoughts. We do offer pre-booked calls to our customers, so if you need any assistance please don't hesitate to book one.

We also have a team on hand if you need speedy support via live chat or email!

Kind Regards,

Myles - BrightLocal CEO

JM
John M.
Marketing Director
Small-Business (50 or fewer emp.)
"Great Product that works...."
5/5
What do you like best about BrightLocal?

I like the professional approach that these guys take towards local SEO and that their tool is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

The number of accounts that you can have seems a bit limiting given today's modern storage providers. I pay for 5 but could really use about 50. Just can't afford it... Review collected by and hosted on G2.com.

DT
David T.
Agency Owner
Small-Business (50 or fewer emp.)
"Our go to software for Local SEO"
5/5
What do you like best about BrightLocal?

Easy to use and has a ton of features! Thank you BL Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

Not too much not to dislike here. Thankfully :) Review collected by and hosted on G2.com.

Corine R.
CR
Corine R.
Digital marketing assitant
Small-Business (50 or fewer emp.)
"Brightlocal team are rockstars!"
5/5
What do you like best about BrightLocal?

All of the people I have worked with at Brightlocal have gone above and beyond! Tresha is the last person I have worked with, and she is amazing. Thank you all! Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

There is nothing I dislike. Thank you all. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Thank you for your brilliant review of BrightLocal.

We're really glad Tresha was able to assist - we think she's awesome too!

Please don't hesitate to get in touch if you need any further assistance,

Best Wishes,

Myles - BrightLocal CEO

Aaron M.
AM
Aaron M.
G
Small-Business (50 or fewer emp.)
"Love using their citation and reviews"
5/5
What do you like best about BrightLocal?

Their customer support is great! Faith helped me a lot. Their citation and review manager is an easy process as well. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

Nothing. It is all easy to use with great support from my Brightlocal rep. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Great review Aaron! Thanks so much for sharing.

Faith will be so pleased she was able to help too!

Kind Regards,

Myles - BrightLocal CEO

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"They responded in a timely manner and addressed my concerns. Thank you Alissa!"
5/5
What do you like best about BrightLocal?

They responded in a timely manner, and addressed the situation. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

There was some confusion when they were working on campaigns that were from the same corporation, different locations. This got addressed at the end. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"BrightLocal checks the boxes for local SEO"
5/5
What do you like best about BrightLocal?

Service is amazing. Everyone I've spoken to is intelligent, personable and responsive. Love the local search grid tool and reporting features so far. We also appreciate the citation building services available which saves us a ton of time. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

Would like some more ability to download bulk reports for multiple locations in the search grid. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Thank you for reviewing us!

It's lovely to hear you've been enjoying the service and loving the Local Search Grid tool in particular. We always really enjoy hearing any feedback.

We like the idea of a bulk download option, and it's on our radar - if you have any more ideas please let us know!

Kind Regards,

Myles - BrightLocal CEO

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"We've been using Bright Local for almost one year. great platform, great customer service..."
4.5/5
What do you like best about BrightLocal?

We've been using Bright Local for almost one year. great platform, great customer service. Special shout out to Tresha Dumam one of their reps for excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

It's not a "dislike". But there are many things to learn. They provide great courses and instruction. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Thanks for the awesome review! It's just great to hear Tresha was able to assist you. (We think she's awesome too!)

Thank you for the feedback and comments regarding the learning curve - we do try to provide as many resources as possible.

Just remember- the team are on hand to help!

Kind Regards,

Myles - BrightLocal CEO

Alex R.
AR
Alex R.
VP of Operations
Small-Business (50 or fewer emp.)
"Bright Local is essential to our SEO team!"
5/5
What do you like best about BrightLocal?

The audit functions for citations, GMB and local search. It is nice to have all competitor data shown in an intuitive form. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

I find the Geogrid reports on other platforms such as Local Viking better than on Bright Local. Though it is possible I haven't spent enough time researching. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Thanks for the great review Alex!

It's great to hear you've been taking advantage of lots of the BrightLocal features.

I'd really recommend taking the time to use the Local Search Grid! It can provide you with some great insights and really put you ahead of potential competitors.

If you need any help, please get in touch with the team.

Kind Regards,

Myles - BrightLocal CEO

Declan C.
DC
Declan C.
Owner
Small-Business (50 or fewer emp.)
"Useful and affordable"
5/5
What do you like best about BrightLocal?

Citation services are impactful and well documented. Review collected by and hosted on G2.com.

What do you dislike about BrightLocal?

Dashboard can take some time to get the hang of. Review collected by and hosted on G2.com.

Response from Myles Anderson of BrightLocal
Edit edit

Hi Declan,

I appreciate you taking the time to review BrightLocal!

We have a ton of amazing resources if you need any help getting to grips with any aspects of the tools.

Please get in touch with the team should you need any help.

Kind Regards,

Myles - BrightLocal CEO