The tool is easy to manage and saves time in my work. Also, they have courses that help me to update my knowledge. Review collected by and hosted on G2.com.

For now, I don't have comments about things that I dislike. Review collected by and hosted on G2.com.

The dashboard and UI in general are very user-friendly and helpful to explain to clients the work we are doing for them SEO-wise. The customer support team is also very helpful and professional! Review collected by and hosted on G2.com.

They are occasional glitches that need to be resolved, but the team is always courteous and helpful. Review collected by and hosted on G2.com.

I've only run into one problem using the tool since I've subscribed. Everything has been great, up until that point, but I'm a sucker for great customer service, and let me tell you. Harry did a great job figuring out my problem and promptly emailed me a solution AND gave me an additional amount of credits to use. Review collected by and hosted on G2.com.

Nothing so far. I have other tools for web page tracking, but I really needed a more robust tool for GBP tracking. Review collected by and hosted on G2.com.

I like the fact that you have endless technology at the tips of your fingers and are able to do so many things with all the integrations, in the end you have your own property. Just awesome sauce! Review collected by and hosted on G2.com.

The more I learn about SEO the less I know about SEO. I signed up to BrightLocal just to talk to someone because that was the only way to ask any questions, that was a little frustrating but I would hate to be BrightLocal and have a million me's doing just that so I guess I understand why that is. Review collected by and hosted on G2.com.

Brightlocal's local search grid is one of the best features of any similar tool in the local SEO industry. It's the one that people in Facebook groups ask where you got it from!

Harry was great at giving me some more credits for my free trial as I made a mistake and used much more than I should've done. He was really personable, helpful, ane friendly - we even shared a little joke while he was helping me.

Great product, great service!

Thanks Harry, you're a wizard 🧙‍♂️ Review collected by and hosted on G2.com.

I have not had any issues. I would say the credit limit on the trial though maybe! Review collected by and hosted on G2.com.

Data Axle, the YP Network and other citations have made Local Search tasks like building citations more difficult for the solo-practioner. Bright Local solves that dilemma in one application - Citation Builder! When things go sideways, their customer service team is great to work with. My account manager, Clark was responsive, polite, helped resolve our issue with an Easy to Do Business With manner. Review collected by and hosted on G2.com.

Sometimes the citations we need to clean-up or edit do not appear in their list of directories. Please add Yahoo Local, MapQuest, Local.com and Corterra. Review collected by and hosted on G2.com.

Bright local gives me detailed insights into the local data all in one place. Moreover, it connects with 3rd party tools like GMB, Facebook and Twitter and populates the data and gives you insights on what is performing and what next step needs to be taken to improve social visibility. The best thing about the Bright local is that, it allows you to run the review campaing and local listing campaign at a nominal cost. Review collected by and hosted on G2.com.

There is no such thing I dislike about the Bright Local. It is what all the local SEO guys or agencies would need. Review collected by and hosted on G2.com.

We keep many of our clients in BrightLocal and send them reports with links to the white labeled dashboards. Review collected by and hosted on G2.com.

When using the "Get Reviews" feature in Reputation Manager, I wish uploading the email lists was a little easier. I also would like to upload more emails at one time. Review collected by and hosted on G2.com.

BrightLocal is very complete. It has so many different things to both help and check on your local optimization. Furthermore, if you need assistance, they are quick to answer and if you didn't get the response you were looking for, you could ask them again, and they'll remain tolerant and kind. Also, if there are any issues in the platform, they're the first to let you know, even before you realize it, so that's very helpful. Review collected by and hosted on G2.com.

Sometimes reports take a long time to download and I haven't found a way to do a download for all reports in a specific section, so for example in the Google Profile audit, it'd be nice to have a way to download the latest reports for multiple locations instead of going one by one. Review collected by and hosted on G2.com.

Bright Local allows me and my team to view our NAP incorrection across valuable listing sites. From there, we are able to make corrections so our clients information is consistent across 3rd party listing sites. Review collected by and hosted on G2.com.

I believe there could be higher domain listing sites added to the directory list such as Apple Maps and Nextdoor. There are occasions where the report will show an incorrection, but the information is correct. Review collected by and hosted on G2.com.