Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great customer support."
5/5
What do you like best about Brightidea Innovation Management?

Justin Gonzalez and Veronika Vacek are very reliable support people for us in Michelin North America. We value their response time is super quick and consulting best practice.

Also, support desk responses are very quick and very supportive. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

I cannot think of anything that I dislike. Thank you for great support. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"The best part of BrightIdeas is their Customer Service!"
3.5/5
What do you like best about Brightidea Innovation Management?

BrightIdeas' team is full of high-performing and highly talented individuals. They are ready to support your team, answers questions, and make the impossible possible. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

BrightIdeas is overly complicated on the back end to set up. It still lacks a lot of easy-to-use functionality and licensing seems expensive because of the support that is necessary to make the product work. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Brightidea has provided amazing service that is tailored to our team."
4.5/5
What do you like best about Brightidea Innovation Management?

I like how configurable the platform is; the team has been extremely helpful in driving us forward for a successful pilot. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

So far, it's been a really great platform. I think some guidance on how to best craft problem statements would be helpful. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Great for ideation - platform has limitations"
2/5
What do you like best about Brightidea Innovation Management?

I like the ease at which people can submit ideas and the ability to customize all of the forms and the pipelines. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

I don't love the similarities between apps, the data limitations between initiatives, and consistency with the platform. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Challenge set up "
5/5
What do you like best about Brightidea Innovation Management?

The ease to set up new challenges and tailor to business needs. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

Limitations with in the tool to not tailor specific forms and reporting to end users needs. Review collected by and hosted on G2.com.

Kathy B.
KB
Kathy B.
Senior Key Account Manager
Enterprise (> 1000 emp.)
"Invention to innovation in advanced way"
3.5/5
What do you like best about Brightidea Innovation Management?

Necessity is the mother of inventions and so is this application that provides the best solutions against everyday business challenges. This application is a great collaborating tool that helps me to search and figure out the best plan that can fit easily to my business and offers future growth. This platform helps me to collect, share, route, and screen and evaluate best ideas and key solutions that leads to innovation and invention. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

This application offers great services for the upcoming projects and their impact, but provides no information about t he financial aspects of the projects. Further to share the report across various platforms is also very challenging. In addition to find the right evaluator is also a difficult task. Review collected by and hosted on G2.com.

Jennifer A.
JA
Jennifer A.
Advocate Marketing Manager
Enterprise (> 1000 emp.)
"World’s best tool introducing effective ways for technical management"
4/5
What do you like best about Brightidea Innovation Management?

This tool has helped me a lot in introducing new ideas to my platform and to assist my team in that direction. Now I easily evaluate every new step and throughout globally I can discuss with them the new ways, in this way it helps me to better engage them. Through Brihtideas, I have also designed brand internal programs and easily I can optimize the entire working. Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

Initially its working is found to be complicated. For this there is need of having steep learning curve. Also it was difficult to configure it, some training videos should be made available. Review collected by and hosted on G2.com.

Verified User in Legal Services
EL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Effective Crowdsource to Handoff Program Management Platform"
4/5
What do you like best about Brightidea Innovation Management?

Project management tracking moves with submitted ideas through the pipeline Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

Original set up of a pipeline is not intuitive as far as which menus contain the links to build or revise which items/features of which steps. Review collected by and hosted on G2.com.

Javier S.
JS
Javier S.
Senior Manager Manufacturing and Supply Chain IT
Enterprise (> 1000 emp.)
"Flexible patform for Idea management and Control"
4.5/5
What do you like best about Brightidea Innovation Management?

It allows us to automate the tracking of all ideas submitted in different projects in the facility and across the company without the need to create a brand new platform each time Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

due to the cost , the ability to create new campaigns has to be limited to a few individuals instead of a SME in each operational area which would be ideal Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Overall it's a platform that's very easy to configure, altho there are some features missing"
3.5/5
What do you like best about Brightidea Innovation Management?

The ease of process/system configuration Review collected by and hosted on G2.com.

What do you dislike about Brightidea Innovation Management?

Limited pipelines are available to cater to our innovation processes. Any changes in the fields in the existing process will require us to create another pipeline. "Development field" tagging in fields create confusion Review collected by and hosted on G2.com.