Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Onboarding training"
5/5
What do you like best about BrightHR?

Samuel Lambrou took me through some queries I had following previous onboarding training as we had not managed to roll out everything successfully and this helpful online conversation has moved us forward massively. Sam was very helpful and knowledgeable, as are all the staff I have encountered so far. Sam went the extra mile by sharing some helpful emails he had created to share with staff during the roll out, too. Thanks Sam Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

This is more a problem from our side than with Bright, as we are inundated with work and have found it difficult to create the headspace to get the staff all set up on the system and start benefitting from all the functionality it has to offer, however, we are slowwwly getting there. Review collected by and hosted on G2.com.

WM
Wesley M.
Small-Business (50 or fewer emp.)
"On-boarding with Tony/Rachel"
4.5/5
What do you like best about BrightHR?

Only been using a short while but it looks like all bases are covered in terms of the user experience and interaction with your account managers. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

No Live chat option, this would speed up the process so much. Review collected by and hosted on G2.com.

JT
Jodie T.
Small-Business (50 or fewer emp.)
"Great Onboarding Session"
5/5
What do you like best about BrightHR?

It seems very easy to use, very intuitive. I love the rota system, and how easy it will make our business run. Blip is wonderful, has streamlined our clocking in system. Great onboarding session as well, thanks Sam Lambrou for helping us. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

It doesn't have many downsides, great product. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"On boarding assistance"
4.5/5
What do you like best about BrightHR?

We have just started to implement BrightHR and finding our way around quite well.

We had a query on setting some mandatory holidays for our employees that do not follow the UK holidays and the support given by Makinzie was great with clear instructions to allow us to sort this out Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

We have just started working with BrightHR so are just finding our way around Review collected by and hosted on G2.com.

FS
Faye S.
Small-Business (50 or fewer emp.)
"Perfect for any size business"
4/5
What do you like best about BrightHR?

It was easy to use with minimum training - from set up to going live was a breeze. Employees found it easy to use too which is a bonus. Controlled distribution of policies and employee handbook showing who has read them is a plus. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

More robust reporting would be great. More training material for training purposes would be great. Review collected by and hosted on G2.com.

SB
Simon B.
Small-Business (50 or fewer emp.)
"Great Product For My Business"
5/5
What do you like best about BrightHR?

Keeping track of my team hours and absences, it allows me to see at a glance who is on shift or late or hasn't turned up for shift. It also allows for holidays to be authorised and controlled. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

The team must have a phone with enough operating storage to download and use blip Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Comprehensive platform for a small charity"
5/5
What do you like best about BrightHR?

Excellent onboarding training.

Easy to navigate all relevant information to manage employees.

Feedback/suggestion system.

Comprehensive reporting. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

We'd like more control over user permissions, e.g. appoint a finance/payroll manager who doesn't directly manage employees. Review collected by and hosted on G2.com.

CR
Craig R.
Small-Business (50 or fewer emp.)
"On-boarding with Samuel"
4/5
What do you like best about BrightHR?

Samuel spent and hour with me and helped on board with BrightHR software. He was knowledgeable, helpful, chilled enough to make me comfortable. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

They are big, so sometimes finding what you want or getting to the right person can be tricky. Review collected by and hosted on G2.com.

JW
Jo W.
People Director
Small-Business (50 or fewer emp.)
"Onboarding Experience"
5/5
What do you like best about BrightHR?

Had a great onboarding experience recently with Mark Moffatt. He was very good at explaining the system's functionality and how to adapt it to suit our firm's needs. He suggested some improvements to how we were planning to use it, which we have now adopted. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

No downsides so far; it looks as if the system does a lot of the heavy lifting for us, which is exactly what we need from this tool. Review collected by and hosted on G2.com.

Verified User in Music
AM
Verified User in Music
Small-Business (50 or fewer emp.)
"Excellent - Niqua was brilliant at explaining everything."
5/5
What do you like best about BrightHR?

Clear, clean and concise. Niqua expalined everything clearly. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

Would be helpful if there were more topics related to the entertainment industry. Hard to find anything that fit when catergborising business. Review collected by and hosted on G2.com.