Tom R.
TR
Tom R.
Marketing Manager
Small-Business (50 or fewer emp.)
"Couldn't be easier"
5/5
What do you like best about BrightHR?

The ease of keeping track. As a manager, I am able to keep track of my department and make sure they're all upto date on documents, leave and clocking in. Integrations with other apps like blip is great and seamless. The interface makes it very easy to use as well. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

Cannot fault the programme at all. Works really well Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"It does the job"
3.5/5
What do you like best about BrightHR?

I appreciate how simple the system is. It was very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

It lacked a strong recruitment section and did not offer robust analytics capabilities. Review collected by and hosted on G2.com.

José G.
JG
José G.
Human Resources Generalist
Mid-Market (51-1000 emp.)
"Customer Care"
4/5
What do you like best about BrightHR?

We had an issue with the Blipp Report, which I raised. Leyla from BrightHR Customer Support followed up and handled the matter with great care. I really appreciated her support. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

I would appreciate more flexibility in terms of customization. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Chris from customer care"
3/5
What do you like best about BrightHR?

Chris is an asset to the company, thank you for deep diving into the investigation and understanding the trouble I was going through. If it wasn’t for you would have definitely cancelled. Thanks for all your help and empathy. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

Auto renewal and the fact they don’t give you a calling off period. It should be a crime. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Helpful but incomprehensive"
1.5/5
What do you like best about BrightHR?

Being able to call and connect quickly; advice on-hand. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

I'd like to be able to come to BrightHR with any HR issue and have it resolved easily, comprehensively. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"it was stright to the point and very helpful"
5/5
What do you like best about BrightHR?

it is constantly evolving and our suggesting are heard Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

there are limitations but I understand its evolving Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"AVOID THIS COMPANY AT ALL COSTS"
0/5
What do you like best about BrightHR?

Basic system if you just want to record HR stuff - no thrills and out of the box Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

This company tow the line of ethical business practice and should be avoided at all costs, especially if you are a small business. My PA signed us up many years ago and now i'm no longer in need of their (tbh basic HR system) they inform me that a 60 MONTH contract was signed. Digging online it seems this is their sales tactic, no mention of it and getting people to sign + will only cancel if 80% of the contract remainder is paid. It's funny as it took 2 weeks to get in contact with anyone to cancel, as they make it impossible to find a way to contact. However during my time with Bright HR I received upsell calls daily and despite telling the team my situation on wanting to leave i've received harrasment calls from the finance team 5+ times a day to the point they filled my voicemail. AVOID AVOID AVOID. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great HRIS for non-complex needs"
4/5
What do you like best about BrightHR?

Simple and easy to use, makes managing out staff nice and easy. Team find the system easy to use, especially with the mobile app. Implementing the system was a simple import of data. HR use this system daily with team use as needed. Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

Limited capabilities. Would much prefer options to add custom fields to profiles. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Difficulty accessing document review services"
2.5/5
What do you like best about BrightHR?

Information is really well presented and layout of the system is easy to navigate Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

We really benefit from receiving feedback on existing policy documents, however this has been really hard to access. I have requested appointments multiple times and I never seem to get a call back at the time I ask for. Even if I give a generous timeframe, I still don't get a call on time. I often have to follow up with the service too. This doesn't work well with my schedule as I work with clients so cannot answer the phone at any time. it would be helpful if the advice appointment feature was actually adhered to. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Number of Features on HR Process"
4/5
What do you like best about BrightHR?

- User Friendly Interface

-Easy to keep track of employee record

-Offer additional resources like templates and guides provided to help with HR compliance

-Easy to manage on leave request and tack absences Review collected by and hosted on G2.com.

What do you dislike about BrightHR?

As a new user, we don't know what are the limitations yet. Review collected by and hosted on G2.com.