I like BrightHR because they consistently improve and develop their software. It’s clear they listen to customer feedback, and the system just keeps getting better. It does everything I need it to – from managing staff holidays and sickness to keeping important HR documents in one place. It’s easy to use and saves me a lot of time. Review collected by and hosted on G2.com.

There’s not much to dislike, but occasionally some updates take a bit of getting used to – but overall, the improvements are worth it, and support is always available if needed. Review collected by and hosted on G2.com.

helps to have everything central. Training and help availability has been brilliant Review collected by and hosted on G2.com.

Not sure yet, would need to use it for a while before knowing what we dont like Review collected by and hosted on G2.com.

I think that BrightHR is good for small businesses. Review collected by and hosted on G2.com.

We got a bit confused with the contract with BrightHR and Peninsula. Review collected by and hosted on G2.com.

The great service provided by Leyla Sevi

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That you agreed something, signed the agreement, then rowed backward Review collected by and hosted on G2.com.

How it helps to execute the day-to-day workload easier! Review collected by and hosted on G2.com.

It would be helpful if it was linked to other software, such as ShiftCare and QuickBooks. Review collected by and hosted on G2.com.

The employee handbook is a good starting point. The clock in feature is simple and the expense feature is great. Review collected by and hosted on G2.com.

The calendar feature does not have GPS for service workers, the clock in feature does not have an adequate mapping feature nor auto clock out. The sales pitch had custom policies - not what is actually provided. The apps for clocking in and expenses are great, but having multiple apps is a bit of a pain. Had I been able to play around with this system first I would not have signed up for it. Customer support is meh at best. Don't bother putting in a ticket on the system, it just goes into the system and you have to follow up multiple times. Chat function? only makes you leave an email ticket. Review collected by and hosted on G2.com.

Having everything in one place! A/L requests, absences, training, etc. Makes life easier. Review collected by and hosted on G2.com.

Nothing really, it works great and I haven't had any issues with it. Review collected by and hosted on G2.com.

BrightHR has been a fantastic addition to our business—it’s made a real difference in how we manage HR tasks. The platform is intuitive and easy to use, and the customer support is outstanding. I recently contacted support and spoke with Charlene Callaghan, who was incredibly helpful, friendly, and knowledgeable. It's great to know that kind of support is just a call away! Review collected by and hosted on G2.com.

Nothing so far. It's a very good product to use Review collected by and hosted on G2.com.

The platform is very simple to navigate, we were able to onboard our team very quickly with minimal training and review. Their support is fantastic and as you onboard you are able to join weekly sessions to ensure that you're correctly setting everything up. The Elearning, the documents and BrightBase with all of the applicable policies are amazing. Very easy to adopt policies you may be missing. Review collected by and hosted on G2.com.

I would love if the Payroll module worked in Canada and we could move over completely to BrightHR's system. I do wish that the expenses were able to connect to corporate Credit Cards or there was a way to code an expense as personal or corporate. Review collected by and hosted on G2.com.

What I appreciate most about BrightHR is its ability to simplify and streamline essential HR processes. The platform is intuitive, well-structured, and supports efficient management of tasks such as absence tracking, holiday planning, and employee recordkeeping. It has significantly reduced administrative burden and improved overall workflow. Additionally, the customer support team is consistently responsive and knowledgeable, which enhances the overall user experience. Review collected by and hosted on G2.com.

At this stage, I don’t have any dislikes about BrightHR. The platform has been reliable and effective for our needs, and I’ve had a positive experience with both the system and the support team. Review collected by and hosted on G2.com.