I really appreciate the support from BrightHR; whenever I have a query, I can simply drop an email to my account manager, and they resolve it. They hosted an on-boarding video meeting to ensure we understood the software and how it would work for both the admin side and the users (shout out to Tomas Zhao Do Amaral for a great walk through of the product). Even though there's a lot to set up initially, the support was very good. Review collected by and hosted on G2.com.

The side toolbar is very busy and could be tidied or reduced. Review collected by and hosted on G2.com.

I appreciate that Tomas was really good at introducing me to BrightHR and explaining how the app works. It's very helpful with inserting holidays, tracking sickness, managing payroll, and handling expenses, which covers the vast majority of what is needed for the HR department. Review collected by and hosted on G2.com.

The initial setup of BrightHR could be easier. Review collected by and hosted on G2.com.

I like how easy BrightHR is to use and navigate. It really stands out for managing employees and ensuring we stay compliant by providing all the necessary information. The initial setup was really easy, and the trainer took us through the system in great detail. Review collected by and hosted on G2.com.

N/a Review collected by and hosted on G2.com.

a lot of good tools that can be helpful for day to day management Review collected by and hosted on G2.com.

not alot , only just activated my account , but once im used to the system I don't forcee Any issues Review collected by and hosted on G2.com.

Leyla - Senior Solutions Specialist managing our issues with BrightHR Review collected by and hosted on G2.com.

No dislike for the system so far as we have barely used it Review collected by and hosted on G2.com.

It’s easy to get in touch with the support staff, and they’re friendly. Review collected by and hosted on G2.com.

Only the ability to block out the diary for holiday booking periods Review collected by and hosted on G2.com.

BrightHR makes it easy to manage staff leave, attendance, and HR records in one place. The system is very straightforward — employees can request leave and log attendance through the app, and managers can approve or track everything in seconds. It has really simplified HR admin. It saves a lot of time by centralising staff data, attendance, and holiday management. The reporting features are helpful for tracking patterns, and it reduces errors compared to manual spreadsheets. Review collected by and hosted on G2.com.

Some features feel a little basic, and at times the system can run slowly. There are also occasional limitations when customising reports. The mobile app could be more user-friendly, and notifications can be inconsistent. Smaller updates or tweaks sometimes take longer to implement. Review collected by and hosted on G2.com.

EVERYTHING I THINK ITS A FANTASTIC SERVICE Review collected by and hosted on G2.com.

there is nothing to dislike its brilliant Review collected by and hosted on G2.com.

With BrightHR, I’m not only using the BrightSafe feature for health and safety, but I also value the paid time off and holiday request functionality, along with the comprehensive employee records. Everything is very well organized and aligns seamlessly with the H&S features, making it much easier to manage, track, and access all information in one central place. Review collected by and hosted on G2.com.

I think there’s room for improvement by developing a more comprehensive tool overall. For example, the recruitment feature could be more user-friendly, and incorporating more AI-driven HR tools would enhance efficiency and usability. Review collected by and hosted on G2.com.

Simplicity - easy user interface and app option Review collected by and hosted on G2.com.

Simplicity! It is, in many places, to simplistic for larger companies Review collected by and hosted on G2.com.