I use BrightHire for interview recording and love how it has become an integral part of our Talent Acquisition ecosystem. It allows interviewers to focus on meaningful conversations with candidates while still capturing structured feedback. BrightHire reduces the burden of manual note-taking, keeps interviews structured and consistent through standardized attributes, scorecards, and AI-supported notes, and improves fairness by grounding hiring decisions in documented insights rather than memory or personal bias. It also makes sharing feedback easier and faster, improves candidate experience, and helps us run more efficient, equitable, and high-quality interviews, saving a lot of time for interviewers, recruiters, and TA Ops. I appreciate how easy the initial setup was, and the integration with our ATS and workflows was smooth. We also integrate it with Greenhouse, and it's our first interview recording tool, which we're loving. Review collected by and hosted on G2.com.

Calling and messaging capability should be enabled globally, as it is currently limited to the US. Expanding this feature across regions, especially in India, where calling and texting is the preferred communication method, would be extremely helpful to improve the candidate experience. Review collected by and hosted on G2.com.

I like that BrightHire helps us to focus on the actual interview itself rather than writing down every note quickly. They are constantly innovating and continue to add features. The service and support are really good as well. I also appreciate the recent addition of Insights Explorer, which allows us to ask questions in plain language and provides meaningful insights. Review collected by and hosted on G2.com.

Nothing I can think of at the moment. Review collected by and hosted on G2.com.

I also love that BrightHire integrates directly with Greenhouse and zoom. Being able to take notes and easily import them into the scorecard allows me to better focus on the conversation with candidates. Review collected by and hosted on G2.com.

I would love for BrightHire to incorporate some AI grading type notes. It does amazing at recording and transcribing, and I'd like to see them go a step further in analyzing how the candidate performed in the interview! Review collected by and hosted on G2.com.

The AI summarized notes provided to you after the phone screen. Review collected by and hosted on G2.com.

At times it was difficult to receieve a response from our sales rep. Review collected by and hosted on G2.com.

I like BrightHire because it increases efficiency and productivity by allowing us to focus on the conversation instead of taking notes. The different AI notes options are great, as they allow us to recap our interviews and tailor the information that we send to hiring managers. We also appreciate its accuracy and features, which we liked better than the product we used before. The initial setup was very easy, and the support team was great. Review collected by and hosted on G2.com.

Sometimes I find that the calendar integration disconnects and requires reconnection. Review collected by and hosted on G2.com.

I like how good the notes and transcripts are. The screen tool specifically is very well developed and works well. BrightHire saves us time and increases interview volume and speed. Review collected by and hosted on G2.com.

I am currently at a place where the BrightHire Chrome extension is unreliable and I am constantly overseeing the product, and the screen product is not providing the candidate experience that we are used to. Dual pronged - both of the core products we use aren't at the bar that we expect. I have had to solve the issues with the chrome extension on my own, essentially creating a workflow that bypasses it entirely. Review collected by and hosted on G2.com.

I like most about BrightHire is the way it makes interview seamless and also records features using their in built AI powered functionalities, the way it summarize the feedback of the candidate, we are able to share with the team easily Review collected by and hosted on G2.com.

BrightHire need to work on their UI which is bit clunky and also see lot of performance issue or delay after completing a interview session also sometime there is audio syncing issue with the recorded person which can definitely improve Review collected by and hosted on G2.com.

I find that BrightHire allows us to interview some 'bubble' candidates that we might not have had time to otherwise, and it occasionally rules candidates out before they schedule a recruiter screen. The tool itself is very seamless and easy to use. Our candidates are also having a positive experience with it. BrightHire integrates with our ATS, Ashby, which is convenient. Review collected by and hosted on G2.com.

I would love some additional functionality like a public booking link. The initial setup was quite seamless, I'd rate it a 3.5 out of 10 on the ease scale, where 1 is easy and 10 is difficult. Review collected by and hosted on G2.com.

I love that my interviewers and I can concentrate on the interview and the interview experience, rather than transcribing the interview. The tool is so powerful for the candidate experience Review collected by and hosted on G2.com.

Nothing that I have found to dislike as of yet! Review collected by and hosted on G2.com.

It saves me time and helps me write higher-quality reviews. Review collected by and hosted on G2.com.

Sometimes the transcription misrepresents candidates' genders / auto assumes its a "he/him". Review collected by and hosted on G2.com.