---
title: BrightHire Reviews
meta_title: 'BrightHire Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 136 reviews by the users' company size, role or industry
  to find out how BrightHire works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 136
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# BrightHire Reviews
**Vendor:** BrightHire  
**Category:** [Talent Intelligence Software](https://www.g2.com/categories/talent-intelligence)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 136
## About BrightHire
Streamline interviewing and transform your quality of hire with BrightHire, the #1 Interview Intelligence platform trusted by 300+ leading talent teams including companies like Greenhouse, Zapier, HCA Healthcare, Canva, Ramp, Intercom, Toast, Devoted Health, etc. BrightHire’s end-to-end solution seamlessly fits into your team’s hiring workflow so you can: - Scale interview structure with AI-assisted interview planning and live interview guides - Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes. - Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations. - Raise quality of hire with accurate candidate summaries and shareable interview highlights for evidence-based debriefs. - Build a team of exceptional interviewers with market-leading interview insights, personalized tips for your hiring teams, and async interview coaching playlists. With over 2 million interviews conducted and 10,000+ daily users across innovative startups to Fortune 100s, BrightHire is proven to drive hiring excellence at scale: - 35% increase in pipeline throughput - 28% increase in scorecards submitted - 27% fewer interviews needed per hire - 19% reduction in candidate withdrawals



## BrightHire Pros & Cons
**What users like:**

- Users find **BrightHire easy to use** , appreciating its intuitive interface and seamless integration with other tools. (30 reviews)
- Users appreciate the **enhanced communication capabilities** of BrightHire, fostering better recruiter-candidate interactions and insights. (19 reviews)
- Users value the **seamless candidate management** offered by BrightHire, enhancing the interview process and team collaboration. (18 reviews)
- Users appreciate the **AI technology** in BrightHire, enhancing interview efficiency, documentation, and overall recruiter confidence. (16 reviews)
- Users commend BrightHire&#39;s **excellent customer support** , praising their responsiveness and helpfulness when addressing inquiries and feedback. (15 reviews)
- Users appreciate the **effective feedback integration** of BrightHire, enhancing focus and improving the recruiting process significantly. (14 reviews)
- Interviewing Process (9 reviews)
- Easy Setup (8 reviews)
- Efficiency (8 reviews)
- Efficiency Improvement (8 reviews)

**What users dislike:**

- Users face challenges with **interview issues** , including delayed result analysis and difficulties in transcription accuracy. (6 reviews)
- Users experience occasional **bugs with note recording and unreliable plugins** , though support is helpful in addressing issues. (3 reviews)
- Users report **inaccuracy in transcription** , with issues like syncing, lag, and missed terminology affecting usability. (3 reviews)
- Users experience a **learning curve** with BrightHire, especially for less technical team members, affecting overall efficiency. (3 reviews)
- Users find the **poor UI** of BrightHire clunky, unintuitive, and frustrating, complicating their interviewing process. (3 reviews)
- AI Inefficiency (2 reviews)
- Users find a **learning curve for less technical team members** and concerns with candidate recording limit BrightHire&#39;s effectiveness. (2 reviews)
- Users desire a more **cost-effective solution** for BrightHire, as the current pricing feels high for its value. (2 reviews)
- Users find BrightHire to be **not intuitive** , experiencing frustration with its clunky interface and lack of clear guidance. (2 reviews)
- Users find BrightHire **not user-friendly** , citing clunky interface, poor search functionality, and a lack of intuitive guidance. (2 reviews)

## BrightHire Reviews
  ### 1. A recruiters dream — more efficiency AND human connection? yes please!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mason C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BrightHire?**

Brighthire makes the tedius parts of my role effortless, I use it daily! The integration with Zoom and Greenhouse Software folds seamlessly into my workflows. 

The time spent filling out scorecards is minimized while still capturing all the details. I add my human commentary on the content and can provide more meaningful considerations for hiring managers. I get to be more present with each candidate I speak with — connecting on a human level is why I love my job. I've noticed that scorecards are more complete by my hiring teams, with more concrete examples — and I love that I can replay as needed! Thank you, BrightHire!

I haven't had challenges using the tool, but we've recieved white glove experience from a customer support perspective!

**What do you dislike about BrightHire?**

Candidates are still getting used to being recorded so unfortunately, I don't get to use it every single time I interview a new candidate.

**What problems is BrightHire solving and how is that benefiting you?**

Brighthire saves me time across many workflows— this efficiency means I can do more, and make more impact to the business. It also further reduces bias in interview processes and scorecards — which means we can know we truly hire the best people for our team.

  ### 2. Partner in Crime for any Recruiting Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about BrightHire?**

Once you set it up, it automatically runs in the background

**What do you dislike about BrightHire?**

That I have to listen to myself talk when I watch it back haha - so nothing :)

**What problems is BrightHire solving and how is that benefiting you?**

BrightHire is trying to take the leg work out of interviewing. I find myself focusing more on the conversation vs taking notes because I know I can always look back to see what I need.

**Official Response from Candy Collins:**

> Thank you for such a fun and insightful review! We’re delighted to be your "Partner in Crime" for all things recruiting. It’s fantastic to hear how BrightHire's AI copilot has freed you up to focus more on engaging, meaningful conversations with candidates rather than scrambling to take notes.

And we totally get the challenge of hearing your own voice on playback—you're not alone! 😊 We're glad to know that BrightHire is making interviewing smoother and more efficient for you. Thanks for choosing us to support your recruiting efforts!

  ### 3. HR Tech that actually delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** David W. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about BrightHire?**

The BrightHire team excels throughout the customer journey, from initial engagement through to ongoing support, setting a high standard in an HR Tech market often characterized by overpromising and underdelivering. Unlike many, BrightHire stands out for its integrity, cooperation, and genuine partnership. Their product delivers as promised, transforming the traditionally opaque process of interviews into a scalable, transparent system. Furthermore, the ease of implementation is remarkable, with a near "plug and play" experience marking it as the smoothest tech integration I've encountered.

**What do you dislike about BrightHire?**

The Insights Tab doesn't allow you to lock it down by user. I would prefer Recruiters only see their data, and not the entire team's data. I believe this is on their roadblock, and a minor qualm.

**What problems is BrightHire solving and how is that benefiting you?**

Providing data-driven insights and transparency into the once opaque area of interviewing.

  ### 4. BrightHire Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about BrightHire?**

BrightHire allows for me to focus on my conversation, rather than having to focus on taing down notes. This allows for me to be more engaged and ask more dynamic questions.

**What do you dislike about BrightHire?**

Getting access to your notes is not immediate

**What problems is BrightHire solving and how is that benefiting you?**

It allows me to be more engaged in conversations and it take all of my notes for me.

**Official Response from Candy Collins:**

> Thank you for your thoughtful review! We're thrilled to hear that BrightHire is helping you stay fully engaged in your conversations and empowering you to ask more dynamic questions. Our goal is to make interviews as impactful and productive as possible, and it’s great to see how this is benefiting your process.

  ### 5. They actually responded to my feature request

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BrightHire?**

Brighthire used to only have up to 2x playback speed on interview recordings, which made it difficult to quickly go back through interviews. I sent a feature request asking for up to 3x speed, and within a week or two they *emailed me back and said they had shipped it*. I've never seen such a responsive team that actualy cares about what customers want.

The AI recapping of interview content is also really cool.

**What do you dislike about BrightHire?**

I wish Brighthire would buy Greenhouse so that workflows were better integrated between the two products.

**What problems is BrightHire solving and how is that benefiting you?**

It allows me to interview without taking notes, so I can really focus on the conversation. It also makes it extremely easy to go back and refresh myself on the contents of a conversation.

  ### 6. Great tool and interviewing pal!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about BrightHire?**

- It's simplicity - shows up consistently and is easy to use
- It allows me and my hiring team to be fully present in the interviews (vs scrambling to take notes), which has allowed us to have more in-depth discussions with candidates 
- Has allowed us to identify some gaps on our hiring team that we can provide feedback and ongoing training on
- Good integration with Lever, Zoom and Google Meet that was simple to set up 
- Feedback from Hiring Managers has been super positive so far in using the tool 
- Team is great to work with - Jennifer in particular is always quick to respond and follows up on any challenges we've had

**What do you dislike about BrightHire?**

- If you aren't on top of your Hiring Managers about their Zoom Settings from the get go you can miss some interviews as if they don't have unique meeting rooms turned on and one candidate opts out of BrightHire, then it will opt out of every interview until those settings are fixed. Small issue that was resolved quickly but wished I had known from the get go to project manage them more closely.
- The AI-notes are good but don't perfectly correlate when you click the import notes button - I know this is something the team is working on but for now, we've just been clicking copy/paste on the summary into 1 box and that's been a good workaround for now. Still gives you all of the right notes, just not in the correct boxes.

**What problems is BrightHire solving and how is that benefiting you?**

- Being more present in interviews to do a deeper analysis of candidates 
- Levelling up interviewers (particularly managers who are newer to interviewing) faster
- Creating scalable interview training programs that consistently building the interviewing muscle

  ### 7. BrightHire is a game changer.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devon C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about BrightHire?**

BrightHire has been a game-changer for our recruiting efforts, streamlining our hiring process and significantly improving our efficiency and the quality of our hires. Their comprehensive platform supports us at every stage of the recruitment process, from initial interviews to final debriefs, instilling confidence in our hiring decisions.

Their exceptional customer support, with a dedicated team and direct access to their Director of Product, allows for real-time feedback and swift implementation of improvements. The depth of their integration with Greenhouse is notable, offering features like AI-generated notes, seamless importation to scorecards, and GDPR compliance, among others.

Additionally, BrightHire plays a crucial role in our onboarding and training of new recruiters and interviewers, providing valuable data and insights to refine our interview techniques and address any mishires effectively.

Overall, BrightHire's robust features, responsive support, and commitment to our success make them an indispensable partner in our recruiting and hiring efforts.

**What do you dislike about BrightHire?**

We have no complaints about BrightHire; any feedback or suggestions for improvement we provided were promptly implemented. Our partnership with BrightHire has been successful for several years, with multiple renewals. Our hiring managers and recruiters value the significant time savings it provides. BrightHire is an outstanding partner, continuously innovating and highly responsive. I would definitely recommend BrightHire for a long-term solution.

**What problems is BrightHire solving and how is that benefiting you?**

Our confidence in our hiring decisions has significantly increased, and the time spent on interviewing has been greatly reduced, thanks to BrightHire. Over the past two years, we have made nearly 200 hires using their platform. BrightHire has saved our hiring teams a substantial amount of time and money by enhancing our hiring speed, improving the quality of our hires, and boosting our overall recruiting efficiency.

  ### 8. An innovative recruiting tool that started out great and keeps getting better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BrightHire?**

I have completed over a thousand interviews with BrightHire. BrightHire’s “intelligence” is incredible. This recruiting tool provides a detailed transcript of the conversation, eliminating dependence on written notes, though there is a place for them on the platform. The transcript also will correctly spell complicated brand and product names, and company names, and define obscure acronyms, and pick up parts of the conversation that are sometimes inaudible or difficult to hear. In addition, the interviewer’s notes are visible and may be shared with or made available to the team. The feature I rely on the most is their Artificial Intelligence. A summary of the conversation is available shortly after the completion of the interview. Very succinct AI bullet points facilitate composing a comprehensive presentation of the candidate. The interview can be shared with HMs or Team Members in phone recorded or video recorded clips or in its entirety. BrightHire helps me do a better job recruiting.

**What do you dislike about BrightHire?**

Cutting and pasting from the transcript and notes is clunky. The AI notes in the email afterwards helps a lot, but to copy the written text to a document takes a few steps that might be simplifed.

**What problems is BrightHire solving and how is that benefiting you?**

We deal with a lot of technical language that is sometimes hard to write down when inteviewing a candidate. The recording allows for great accuracy when describing a candidate to a Hiring Manager or team member. The better the summary of a candidate, the easier it is for a the team to decide if it is worth their time to pursue.

  ### 9. Director, Talent Acquisition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anastasia P. | Director, Talent Acquisition, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about BrightHire?**

Makes the notetaking process seamless and allows Recruiters to focus fully on the candidate experience.
As a leader, I enjoy the Insights dashboard which allows us to find new opportunities to streamline our hiring process.
Along with that, the support team has been extremely responsive.

**What do you dislike about BrightHire?**

Rolling out the tool for the entire company is a quite costly commitment

**What problems is BrightHire solving and how is that benefiting you?**

Automates note-taking and allows recruiters to focus fully on their interviews and candidate experience.
Great resource of data points and insights.

  ### 10. Great tool for interviewers with a high load, helps remove biases, audit and train new interviewers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about BrightHire?**

It records the videos and lets you annotate them with timestamps. The recording happens automatically, and candidates can opt-out before joining.
It makes it really convenient to re-watch an interview before making a decision. It's also useful to audit the quality of other interviewers and train new interviewers. Having the interview recorded (and peer reviewed) also helps reducing biases.

**What do you dislike about BrightHire?**

Candidates have to feel comfortable being recorded. That being said, I've only seen 1 candidate opt-out, out of 100+ interviews conducted. It's a biased measure of course, since some candidate might feel penalized if they opt out.

**What problems is BrightHire solving and how is that benefiting you?**

Pretty much what I wrote previously. It lets me rewatch interviews to make better decisions, audit other interviewers' and train new interviewers.

  ### 11. Brighthire has been instrumental in our interview process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about BrightHire?**

We love being able to use the AI notes feature that Brighthire offers and directly integrates with our ATS, Greenhouse. It has really improved the detail and submission of scorecards for our teams. Brighthire also has an amazing customer service team and anytime we have product feedback or questions, they are there to help!

**What do you dislike about BrightHire?**

We have loved using Brighthire, but the only feedback I would give is it's hard to get folks to download a zoom add on - would love to be able to automate this if possible eventually! Otherwise, no dislikes!

**What problems is BrightHire solving and how is that benefiting you?**

Recording interviews for training purposes, increase scorecards being submitted, analytics that come from the calls

  ### 12. Extremely useful tool to assist with intervieiwing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about BrightHire?**

AI Notes make it easy to summarize, transcript and video recording are helpful for reviewing past interviews, integrates with different video conferencing tools, customer support responds quickly and is very helpful.

**What do you dislike about BrightHire?**

Rarely occurs, but sometimes a bug will happen where notes won't be recorded. This is rare enough that it hasn't affected our usage and customer support is always very helpful in looking into it. Could happen with any technology.

**What problems is BrightHire solving and how is that benefiting you?**

Saving Talent Advisors time when interviewing, summarizes key aspects of interviews which saves time when submitting candidates. Reduces bias in the process because Hiring Managers can view the interview directly and watch clips to see answers.

  ### 13. Brighthire saves so much time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kat T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about BrightHire?**

Brighthire removes a lot of heavy lifting from my day-to-day as a recruiter! I have frequent interviews and often transcribe a call while conducting it, leaving a lot of haphazard notes and having to analyze and distill into feedback. Brighthire's AI Notes feature has enabled me to not type and focus on the call, and afterward, I'm given organized feedback on the candidates, ready for a hiring manager to review easily. I no longer have to spend a portion of my day rewriting and distilling these calls. 

Brighthire's interview recordings are also incredibly helpful in improving the dropoff rate of candidates in the process. I understand why a candidate might withdraw from the interview process by reviewing the interview recordings. That has influenced my sourcing strategy because I can better identify candidate backgrounds most interested in a particular position. This feature has saved a lot of time for all interviewers. I'm also able to give better coaching to hiring managers on how to sell the role, ensuring the best candidates stay in the process by having the best information to inform their decision and interest in a particular role.

**What do you dislike about BrightHire?**

The Brighthire AI Notes feature is still in development, and has already saved me a lot of time. However, I utilize detailed scorecard templates and have to spend time manually copy-pasting the right notes into the right sections of the scorecard template.

**What problems is BrightHire solving and how is that benefiting you?**

I have spent a lot of time writing feedback manually from interviews. My attention during an interview is divided between typing raw notes (often a transcription of what they say) and writing robust feedback from those notes. Brighthire enables me to focus on the candidate and saves me time by writing the structured feedback summary for me based on the calls.

Brighthire is a very new tool with a lot of features, so it can seem overwhelming to learn how to use a new tool. For example, if you know how to use an ATS, it's not too challenging to switch to a different ATS's tooling and UX. However, Brighthire's support team is incredibly supportive. When using the new tools, our Brighthire partner, Sam, always made herself available through Slack and happily jumped on a test call with me at a moment's notice. I felt very prepared to use a new feature just an hour before using it with a candidate.

  ### 14. Great product, great team, serious impact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omri B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about BrightHire?**

BrightHire is bringing modern software and best practices to recruiting. It helps that the leadership team there are all smart, thoughtful, customer-obsessed, and have just been terrific partners to us. In short, it will soon be considered insane and backwards to not use software like this in a hiring process, so might as well be an earlier adopter, especially in such a competitive labor market.

**What do you dislike about BrightHire?**

Nothing so far. They keep shipping new updates and features rapidly and we're looking forward to the product continuing to evolve and get even better.

**What problems is BrightHire solving and how is that benefiting you?**

BrightHire allows us to: (1) Save a MASSIVE amount of time by reducing the number of interviews required to make a high quality decision, (2) Ramps our recruiters, interviewers and hiring managers much faster, (3) Gets us to better hiring decisions by allowing more senior people to review interviews efficiently and ensure they're watching the same thing. All of which also leads to better candidate experience.

  ### 15. Brilliant Solution For Recruiters & Hiring Managers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about BrightHire?**

BrightHire is a seamless tool for both the interviewer and the candidate. It has the ability to place flags, star noteworthy moments, and make notes all in one place. Also, the ability to search through conversations is a game changer. The customer success team is very supportive if you need any help.

**What do you dislike about BrightHire?**

Love the tool for virtual interviews. The team has been releasing new updates and I love using BrightHire. 100% recommended.

**What problems is BrightHire solving and how is that benefiting you?**

We all work remotely, BrightHire has helped us to conduct virtual interviews globally with ease.

  ### 16. BrightHire Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Willy P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about BrightHire?**

BrightHire is incredibly helpful for note-taking purposes. It allows you to focus on the conversation and not have to worry about catching every detail in live time. The ability to go back and read a transcript and pick out bits and pieces that were important makes my job so much easier.

**What do you dislike about BrightHire?**

When candidates answer the phone, a robot voice greets them and lets them know the call is being recorded. This turns some people off thinking the call is spam.

**What problems is BrightHire solving and how is that benefiting you?**

BrightHire helps me focus on conversations instead of having to talk and take notes at the same time. It also allows me to go back and review the details of a conversation if needed.

  ### 17. BrightHire features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about BrightHire?**

BrightHire's standout feature is its provision of transcripts after calls. What's great is that it also allows interviewees to opt-out if they're uncomfortable with it. I'm impressed with BrightHire's features.

**What do you dislike about BrightHire?**

Not that I could think of. It's an amazing tool to rely on.

**What problems is BrightHire solving and how is that benefiting you?**

I can go back in the transcript whenever I want and refill the subform that I fill in during the candidate interview.

  ### 18. Leveled up our Interviewing Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Staci P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about BrightHire?**

We are huge fans of BrightHire and were early adopters of the service. It allows interviewers to be present within their interviews, allowing more focus on the interviewee. Additionally, it allows the candidates to speak for themselves when doing scorecards, debriefs, etc, vs relying on someone's memory. The new AI functionality is the real game changer if you like to take notes in an interview. It has also allowed us to quickly train new interviewers and new hires. We've even had a final sign off on an offer without an executive having to meet a candidate live, what a time saver! Plus everyone we've interacted with has been top notch from our sales person to our customer success manager to the co-founders.

**What do you dislike about BrightHire?**

I've found no real downsides to the platform, other than the typical experience of getting everyone to adopt a new platform and use it to its full potential. BrighHire provided many tools and support to help with that though.

**What problems is BrightHire solving and how is that benefiting you?**

It allows us to provide an equitable interview experience and helps us reduce bias in the interview process. Additionally, it allows us to monitor and train our interviewers to ensure alignment on messaging, questions, etc.

  ### 19. Next Generation Interviewing Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about BrightHire?**

Very easy to use and helps improve the overall recruiting experience.

**What do you dislike about BrightHire?**

Nothing major- they are constantly improving the quality of their tool

**Recommendations to others considering BrightHire:**

Highly recommended

**What problems is BrightHire solving and how is that benefiting you?**

Reducing interview bias and improving the overall interview experience

  ### 20. Excellent Tool for being 100% Present in Interviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about BrightHire?**

As someone who does a lot of peer interviews across many function areas, I adore BrightHire. Since interviewees are interviewing us, too, I like that I can be 100% present (vs. taking notes). This means I can ask clarifying questions or follow-up questions without missing a beat. I can use the video or transcript to make my notes and consider my recommendation to the hiring team with greater confidence.

**What do you dislike about BrightHire?**

This is probably more user error (i.e., my fault), but I always fumble which links to use to access the interview.

**What problems is BrightHire solving and how is that benefiting you?**

It solves the problem of being distracted by taking notes. I can be 100% present with interviewees. If I am also not sure of candidates answer, I can go back and review the question I asked and their answer.

  ### 21. A recruiters best friend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about BrightHire?**

*the entire platform
*live tag candidate screens with notes, stars, remainder to review -> makes it easy to go back and quickly put together a write-up of a candidate that feels truly reflective of the conversation
*It helps me check my bias -> did I hear this right? did I make an assumption?
* Coaching -> I listen to my screens and use that as coaching opportunities

**What do you dislike about BrightHire?**

*Candidate confusion -> sometimes calls can come saying possible spam, odd number and leaves candidates off put at the beginning of the call.  Would love to find new ways to introduce candidates to the platform or be less confused/etc.

**What problems is BrightHire solving and how is that benefiting you?**

*Volume + Memory -> as a recruiter, in a day you can speak to so many candidates, it is easy to confuse conversations.  This platform allows to keep track and order of candidates
*Speed -> I can turn around candidate write-ups faster, sometimes even using quotes/verbatims to make my point

  ### 22. Very helpful product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria S. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about BrightHire?**

The video option is amazing, because it allows me to go back and playback the video for better evaluation. Also I love the automated notes that pop up in relation to the interview, which is helpful if I missed anything from the conversation.

**What do you dislike about BrightHire?**

When there are multiple interviews lined up for the same employee, we generally have to wait for all interviews to proceed before viewing all interview videos.

**What problems is BrightHire solving and how is that benefiting you?**

The ability to thorougly review a candidate instead of trying to remember what the candidate responses were. It gives each interviewee and equal chance based on their responses and not presence.

  ### 23. The Best AI interview Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fajar H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about BrightHire?**

The platform enables employers to create custom video interview questions and then use AI to analyze the responses of candidates, providing insights into their communication skills, personality traits, and other factors.

BrightHire aims to reduce bias in the hiring process by analyzing candidate responses based on their merit, rather than on factors like gender, race, or age.

The best feature so far is their AI notes.
Awesome experience overall.

**What do you dislike about BrightHire?**

As a user, I can't think of any at the moment. It has made my journey easy with the candidtaes.

**What problems is BrightHire solving and how is that benefiting you?**

It saves me time with its brilliant new feature, the AI notes.
Easy to call. The recording features are awesome as well, in case you missed something and you want to tweak it back. So overall best platform.

  ### 24. Prepare to be wowed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik B. | Head Of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about BrightHire?**

This system is a game changer in the recruiting industry.   The amount of work saved creating and consolidating notes when interviewing candidates can be measured in hours, ...not minutes.   It is such a huge time and effort saver that it was shocking.   The future is here.

**What do you dislike about BrightHire?**

So far everything has worked as advertised.

**What problems is BrightHire solving and how is that benefiting you?**

It is amazingly effective at consolidating technical interviews into a well-laid out list of bullet point responses to questions.   In short, it automatically writes my notes for me and does a better job of it!

  ### 25. BrightHire improves how we hire and who we hire.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yvette K. | VP of Talent, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about BrightHire?**

Smart platform for recording and transcribing interviews along with great features such as highlighting moments, analytics and smart integration into our ATS. I have never seen anything like it.

**What do you dislike about BrightHire?**

This product has improved a lot since I first implemented it. I have no complaints!

**What problems is BrightHire solving and how is that benefiting you?**

Interviewers are writing better scorecards with deeper insights into the conversation and assessment of candidates. Giving us better data to make better hiring decisions.

  ### 26. BrightHire is a Recruiter's Dream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about BrightHire?**

Focus is back on the candidate rather than notetaking. You can really spend time building rapport with candidates.

**What do you dislike about BrightHire?**

No integration with Workday :( The process is very manual for high volume recruiting without integration.

**What problems is BrightHire solving and how is that benefiting you?**

BrightHire is helping with decreasing our attrition with our customer service teams. By being able to record, review, train, and analyze interviews, it is helping up make sure we are finding the best talent.

  ### 27. BrightHire is great for interviewing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shana D. | Senior Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about BrightHire?**

I really love how easy it is to setup and use BrightHire. By the click of a button, you are able to add BrightHire as an extension, as well as easily connect candidate scorecards into Greenhouse.

**What do you dislike about BrightHire?**

It would be nice to have candidate surveys as a feature with BrightHire. From what I hear though it sounds like the team might be working on offering something like this in the near future.

**What problems is BrightHire solving and how is that benefiting you?**

BrightHire allows us to keep a consistent and equitable interview process with our candidates. It allows us to pull data from our interviews which can help us train our teams better on how to interview.

  ### 28. Smart Companion and Promotes Focus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about BrightHire?**

Lets me focus on the interview while letting me review later

**What do you dislike about BrightHire?**

Plugin is unreliable at times and does not work for everyone

**What problems is BrightHire solving and how is that benefiting you?**

Improves the quality of interviews and experience for both the candidate and interviewer. This helps me be more present in interviews and ask better follow up questions

  ### 29. Time saving tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jed V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about BrightHire?**

It helps the TA team provide objective recommendations and decisions and explains why the candidates are the best fit for the role.

**What do you dislike about BrightHire?**

There are some bugs, as with the other tools, but the support team is really helpful with checking and supporting us.

**What problems is BrightHire solving and how is that benefiting you?**

We have a lot of open roles, and it saves us time and resources with presenting the candidates the the team, rather than waiting when the hiring team will be available

  ### 30. Game-changing technology in a remotely connected world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin L. | Recruiting Operations and Insights Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about BrightHire?**

BrightHire is a fantastic technology partner to uplevel the quality of your interviews by providing a platform to review the interviewing skills of your interviewers and recruiters. The result is less biased interview evaluations (by reviewing candidate answers with full context instead of relying on human memory), in-the-moment feedback for interviewers, and overall more fair hiring and better quality of hire.

The feedback that we've received from interviewers has been positive. They like the BrightHire interface, the transcriptions, and the fact that they can easily copy the transcript and notes to our ATS with a couple of clicks. We've heard multiple times how refreshing it is to have conversations without focusing on taking notes. This is one of the best things about the platform, in my opinion. 

In addition, candidates like that they can opt-out multiple times before the interview if they wish, though our opt-out rate has been surprisingly lower than expected.

The most vital part of our experience is the partnership with our CSM and the founding team. They have gone above and beyond to support us, provide training, and listen to our feedback. I wish I could clone their team and place them at all our vendors!

**What do you dislike about BrightHire?**

Like any new technology, there is a change curve you may go through internally and with candidates. However, you will have the support of the entire BrightHire team to help you through this. We've even had co-founders jump on multiple calls to listen to concerns and address them, which has helped drive adoption.

**What problems is BrightHire solving and how is that benefiting you?**

Interviewing is riddled with opportunities for bias to sneak in. Context is important when evaluating talent, and BrightHire allows us to capture and review that context efficiently to ensure we're hiring the best talent in the market.

  ### 31. Awesome tool to interview candidates!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Whitney H. | Head of Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about BrightHire?**

- The ability to share the interview or even clips of the interviews with my peer or leadership
- The ability to create an on-demand interview training
- The how-to documents (we are able to share these out with our interviewers and they are easily able to figure out how to work the tool)
- Our partnership (Was Kassandra and is now Sam) is the best! Appreciate the check-ins and willingness to identify when we could do something better. It feels like a true partnership, not just someone checking in to ensure "everything is running smoothly".
- The shine community slack group is awesome!

**What do you dislike about BrightHire?**

- I have to schedule face-to-face interviews separately in Greenhouse for Brighthire to capture who is interviewing; otherwise, it just looks like one large interview file (though I know this feature is getting created - but I am ready for it!)

**What problems is BrightHire solving and how is that benefiting you?**

- We are training interviewers and some are not as calibrated as others - this tool gives the ability to share the interview data without having to have another fully trained interviewer in the room

  ### 32. LOVE-- Gamechanger!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about BrightHire?**

ABSOLUTELY love brighthire!!  I am really able to focus on talking to the candidate while having to worry about taking notes. The flagging system is excellent for timecode and is super helpful to create clips and is good refresher for critical points in the interview! It is SUPER easy to connect with a calendar and seamlessly integrates into my daily system.

**What do you dislike about BrightHire?**

No downsides for me so far! Wish there was a way to send VIA SMS easier or adjust the link to a shorter or labeled link  to make it prettier :)

**What problems is BrightHire solving and how is that benefiting you?**

It helps me not have to read my notes to remember the conversation to share with hiring managers; they can see their body language and how they answer the questions! I used to have to take a lot of notes and recount it. It saves a ton of time and actually one more interview in the process!

  ### 33. Simple powerful product that our team can’t live w out.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael H. | Venture Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2022

**What do you like best about BrightHire?**

Allows my team to share key feedback about a candidate, and calibrate our search in real time. Removes objectivity to our hiring process.

**What do you dislike about BrightHire?**

Zoom plugin someti'es doesn't work. But most recent update has it working better

**What problems is BrightHire solving and how is that benefiting you?**

Aligns team. Helps calibrate org. Focuses our search. Don't know what I would do w out it

  ### 34. The very BEST interview software - PERIOD!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about BrightHire?**

Simply put, Brighthire is extraordinary. The ease & convenience with which you can take notes in real-time, time-stamping, and ability to quickly clip/share!

**What do you dislike about BrightHire?**

If I'm being nit-picky, you currently cannot edit an already generated clip. This has resulted in repeat attempts to edit a clip just right.

**What problems is BrightHire solving and how is that benefiting you?**

Greater focus on candidates and expediency in sharing those candidates with our team!

  ### 35. Very useful tool for interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cici Y. | Recruiting Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about BrightHire?**

Brighthire makes interviewing for our team much easier by allowing us to focus on the interview and the candidates themselves. The interview assistant pulls questions directly from our ATS to give our interviewing team easier access to the questions they need to ask the candidates. Their support team is also very reliable and always available whenever we have questions regarding the tool.

**What do you dislike about BrightHire?**

No dislikes. Great tool for our hiring teams from all departments.

**What problems is BrightHire solving and how is that benefiting you?**

Helping interviewing teams build and ease a more structured interview process.

  ### 36. Awesome service and platform! A must have for any recruiting team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua  T. | Senior Corporate Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about BrightHire?**

So user-friendly and intuitive. It helps so much with allowing you to just focus on meeting with the candidate and worry less about the notetaking.

**What do you dislike about BrightHire?**

None in particular. It's a great platform all around!

**What problems is BrightHire solving and how is that benefiting you?**

Helps the recruiter focus on the meeting.

  ### 37. Great Experience All Around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Recruiting Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about BrightHire?**

Most useful thing about Brighthire is being able to stay focused with the candidate during the interview and really being in the moment with them, then watching the video clips again to make sure nothing was lost!

**What do you dislike about BrightHire?**

I don't really dislike anything from Brighthire, like I mentioned before it's a great program all around and I haven't run into major issues using it myself. The team usually helps out quickly if I have a question pop up as well.

**What problems is BrightHire solving and how is that benefiting you?**

One of the problems BH was solving was helping with interview calibration. We would have some scheduling conflicts amongst our team and being able to send them recordings of interviews and how they're conducted has been a huge help.

  ### 38. A great tool to support accountability in sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah A. | Director of People Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about BrightHire?**

The ease of use and quick visualization of calls. It's easy to identify highlights or even areas of concern with candidates through icons and the star rating. Our team does not use it as a micro-management tool but as a way to hold themselves accountable to professional development. It takes the pressure off of the recruiter from rapidly typing notes during a call and allows them to be present and truly listen.

**What do you dislike about BrightHire?**

Sometimes the transcription isn't accurate, especially if the call references newer technologies.

**What problems is BrightHire solving and how is that benefiting you?**

It allows our team to "check to tape" and review their own performance while also giving them time to review a candidate's qualifications after the call. They can also share calls with team members for a second review. It has also been instrumental in training our new team members as they learn how to navigate calls with new candidates. Even the most seasoned recruiters have benefited from listening back to conversations in order to identify what is most important to an active job seeker.

  ### 39. Brighthire is the first real change to happen in the interview process in...well, forever.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry C. | VP of Talent Acquisition , Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about BrightHire?**

It makes the candidate experience considerably better. They don't have to answer the same questions over and over and it speeds up the process for them. There is nothing on the market even close to it. Also, the customer Success team is on the Spot to help with anything.

**What do you dislike about BrightHire?**

I can't say that I have any strong dislikes. I am using their new Build a Training program tool and I am struggling to go through all of our recorded content to build a good program. So maybe some strong samples to include in the trainings would help

**What problems is BrightHire solving and how is that benefiting you?**

Time to hire. Quality of hire and Candidate Experience are all positively impacted by Brighthire.  The hiring managers love it and the recruiters REALLY love it.

  ### 40. Love Brighthire.  I would never go back to interviewing without it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about BrightHire?**

1. It helps me stay in the moment in the interview.  I don't have to take notes, and I know I can easily go back and review any portion of the conversation later.  This is especially helpful with a lot of back-to-back interviews where things can start to blur together in a busy day.  Helps avoid going off gut feel (bias) or incomplete notes and it doesn't take long to do any review later because it's easy to jump to a particular moment in the conversation.  Really helped us scale up our intensive Recalc Finance Accelerator interview process (happens in a compressed time period multiple times per year).
2. It's made it way easier to collaborate as a team on interviewing.  We can all review the same conversation and be operating off of the same context (also helps with getting up to speed for anyone who is newer to interviewing for a given role).  We can dive deeper into new topics in follow-on conversations with a candidate.  
3. It is super easy to use.  Onboarding was a breeze and we were using the product seamlessly pretty much immediately.

**What do you dislike about BrightHire?**

I really don't have any dislikes - we love Brighthire.

**What problems is BrightHire solving and how is that benefiting you?**

It helped us scale up our interviewing for the Recalc Finance Accelerator, a bootcamp program that we run twice per year that has a rush of applications in a short time period.

  ### 41. Interviewing productivity optimized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about BrightHire?**

The overall user xp; the speed, the design, the convenience, the time it saves me; the way it auto-transcribes my conversations, etc! It really allows my hiring teams to level up, ensure nothing falls through the cracks in evaluating candidates, and improve the efficiency of our interviewing process

**What do you dislike about BrightHire?**

Honestly, none that I can think of. There is one that's out of our control, which has to do with the few instances candidates are not comfortable in having their conversations recorded. At the very least, Brighthire does provide a disclaimer, and the opportunity to opt out.

**What problems is BrightHire solving and how is that benefiting you?**

Before BrightHire, I would furiously type my notes live but inevitably my scorecards become littered with typos and missed information.

After using BrightHire, I can really focus on the conversations I have with my candidates without having to worry about missing any details.

  ### 42. Adding more value than I had hoped

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leslie C. | Recruiting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about BrightHire?**

The recorded interviews have been incredibly useful for training purposes. In the old way, we needed to shadow interviewers which could take hours. Now we can just share snippets of specific moments that are relevant. It's also been really helpful to review interview panelists to gauge their skill level as interviewers.

**What do you dislike about BrightHire?**

Feedback from the team has been that adding the text from interviews to scorecards as not as seamless as they'd like in order for it to be a big time saver and/or to drive usage among hiring managers.

**What problems is BrightHire solving and how is that benefiting you?**

Faster training = improve ramp time
More efficient training = improves ability to onboard new hiring managers with their busy schedules
Interview insights = we can see how executives are interviewing candidates and better calibrate our top of funnel efforts

  ### 43. A wonderful addition to a structured interview process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alec M. | Director of Recruiting, EPD, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2022

**What do you like best about BrightHire?**

the ability to monitor interviews, ensuring consistency amongst the interview process and get additional perspective, if needed

**What do you dislike about BrightHire?**

Brighthire requires our interviewers to use a Chrome extension; this is palatable for most but some find it overbearing and inconvenient.

**What problems is BrightHire solving and how is that benefiting you?**

In a distributed environment, having the ability to quickly onboard new interviewer, shadow existing interviewers, and retroactively review interviews is critical.

  ### 44. Game-changing product for any recruiter, interviewer, or hiring manager!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda S. | Sourcing Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about BrightHire?**

I love being able to take timestamped notes in BrightHire live during my call. Makes remembering the call and the candidate and filling out the scorecard so much easier. It's also great to be able to share specifci snippets of a call with a hiring manager or other member of the recruiting team. Reactions are very helpful too!

**What do you dislike about BrightHire?**

Although I think BrightHire is super easy to use, it has been harder than I expected to drive user adoption of the tool in our company. I think this is more of an internal critique than a critique of BrightHire itself.

**What problems is BrightHire solving and how is that benefiting you?**

Helps our team make better, faster hiring decisions with less bias. It's helped me train up to become a better recruiter faster and easier with being able to use Guides and have really structured calls. BrightHire also helps us with interviewer training and being able to share recorded interviews.

  ### 45. Great team, helpful tool, what's not to like?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about BrightHire?**

Brighthire has become a helpful resource in ensuring our interview process is efficient, effective, and consistent. We're able to review both our own and other colleagues' interviews, comment and flag various items to revisit, and replay interviews so that we can fill in any gaps that may exist in our notes. Additionally, it allows us to retroactively review interviews and identify areas for improvement, which is a game-changer. Don't remember if you covered compensation and prior call? Just search and find out!

**What do you dislike about BrightHire?**

There's no such thing as a perfect product, and there are always places for improvement. However, the BrightHire team has always been super helpful and proactive in providing suggestions to get the job done, and the product keeps getting more robust with each release.

**What problems is BrightHire solving and how is that benefiting you?**

We originally brought on BrightHire to help us drive funnel efficiency, and it remains a use case we're solving, but we're also leaning on the tool to help us maintain a consistent process, review team calls, and more. We've recently found a lot of value in BH as a quality-control mechanism, which is helpful.

  ### 46. Great first experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandi L. | Recruiting Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about BrightHire?**

Ability to re-watch interviews when completing my scorecards, and watch other interviewers for training purposes. Also, not having to type notes throughout the duration of the interview allows me to focus more on what the candidate is saying.

**What do you dislike about BrightHire?**

Having to update pill bubbles with relevant content. Often what pulls over from Greenhouse is not the words we want to be highlighted in the bubbles, as they aren't the best selection to reflect what the question is asking. There is not currently a way to load questions into Greenhouse that will signal to Brighthire what words we want to have populate in the pill.

**What problems is BrightHire solving and how is that benefiting you?**

Training. New interviewers can shadow by watching recordings on their own time, versus needing to align schedules with that of the facilitator and candidate. We have also realized that interviewers are not always asking the questions that are indicated for the call, which was leading to negative outcomes when assessing candidates. By accessing Brighthire content, we can now identify which hiring managers need additional coaching, and questions that don't provide value.

  ### 47. Game Changing Interview Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben P. | head of growth  (hiring manager), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2022

**What do you like best about BrightHire?**

Brighthire has amazing UX and allows me to be super efficient in how I run, take notes and manage my interviews in the midst of my busy day. It also empowers transparency throughout the org as my peers and manager can easily swing back on an interview, to the minute/second, and rewatch a portion of my (or their own) interviews.

**What do you dislike about BrightHire?**

The more integrations, the merrier. Would be amazing to have key questions/skills push to and from ATS tools like Lever/Gerenhouse. That would be a great improvement to my workflow!

**Recommendations to others considering BrightHire:**

Would highly recommend this tool. Transformative & impactful. Team is eager to solve a big issue in the space.

**What problems is BrightHire solving and how is that benefiting you?**

We're solving a bunch of problems with Brighthire. Most holistically, we're able to build our team with speed, excellence and transparency. Hiring is not my full time job, and it can be hard to dedicate appropriate time to ensure interviewing excellence. Brighthire helps us do just that. Our interviews are higher quality, our hiring is more inclusive and our teams are more aligned.

  ### 48. Tech Recruiting Lead

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arianna G. | Tech Recruiting Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2022

**What do you like best about BrightHire?**

When I have back to back to back intro calls with new candidates, I can very easily go back and figure out who said what! This is so optimal in the chaos of quickly growing companies with a wildly high number of interviews a week. Also, I can stay so engaged with candidates versus having to take notes, and built that better initial candidate experience.

**What do you dislike about BrightHire?**

One issue we sometimes still see even when being the host of an interview, is that occasionally I will not be able to turn off recording in my own brighthire interview. Wondering if this is an occasional bug since we don't schedule differently across the board.

**What problems is BrightHire solving and how is that benefiting you?**

We are building more transparency into our interview processes, and hiring managers are able to go back and see for themselves how they feel candidates perform in different rounds.

  ### 49. Hiring Game-Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boji L. | Talent Operations Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2022

**What do you like best about BrightHire?**

BrightHire has single-handendly elevated my company's recruiting effectiveness and efficiency.
The onboarding/implementation process was second-to-none.
The speed and qualty of their new product and feature roll-outs is really good,
They customer success team is incredible - special shout-out to Kassandra who has been a joy to work with.
Their product works flawlessly without glitches

**What do you dislike about BrightHire?**

Honestly there isn't anything I can think of that I dislike about this product. I wish some of the exciting features on the roadmap were already available but I have confidence in their product team that they will deliver as quickly as possible.

**What problems is BrightHire solving and how is that benefiting you?**

Increased speed-to-hire
Improved interview training
Improved quality of hires
Improved hiring decisions
A fairer interview process
A more personalized interview experience for candidates

  ### 50. Focus on the interview - Brighthire does the rest

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about BrightHire?**

The transcription feature is the coolest. It gives a great voice to text transcription that allows you to revisit the interview without having to depend on memory or notes.

**What do you dislike about BrightHire?**

Nothing at this point to be honest. I find it useful.

**What problems is BrightHire solving and how is that benefiting you?**

Hiring Training is definitely one of the issues that Brighthire solves for. It makes hiring training more efficient and customised - that is a very good idea for busy teams.


## BrightHire Discussions
  - [What is BrightHire used for?](https://www.g2.com/discussions/what-is-brighthire-used-for)
  - [How do you handle BrightHire join issues or candidate opt-outs during interviews?](https://www.g2.com/discussions/how-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews) - 1 upvote

- [View BrightHire pricing details and edition comparison](https://www.g2.com/products/brighthire/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+15%3A28%3A55+-0500&secure%5Bsession_id%5D=60204636-2b2c-4fb3-bb3f-6d3934878ca3&secure%5Btoken%5D=99b642518090344507453f42254139f5d425982827e2746bd213491a7b5626e6&format=llm_user)
## BrightHire Integrations
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Breezy](https://www.g2.com/products/breezy/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [candidate.fyi](https://www.g2.com/products/candidate-fyi/reviews)
  - [Fountain](https://www.g2.com/products/fountain-partnership-fountain/reviews)
  - [Gem](https://www.g2.com/products/gem/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [Jobvite](https://www.g2.com/products/jobvite/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)

## BrightHire Features
**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Basic Features - AI Interview Agent**
- Communication
- Format
- Translation

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Content**
- Technology
- File Sharing
- Customization

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**AI Bias Audit - AI Interview Agent**
- Bias Scoring
- PII Info
- AI Disclosure

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments
- Assessment Management
- Employee Management
- Email Management
- Recruitment Management
- Compliance Management
- Training Management
- HR Management
- Compensation Management
- Competency Management
- Workflow Management
- Performance Management
- Mentoring Program Management
- Interview Management

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards
- Interview Management
- Calendar Management
- Assessment Management
- Recruitment Management
- Feedback Management
- Application Management
- Email Management

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Transcription - AI Interview Agent**
- Scoring Log
- Audit Log

**Additional Functionality**
- Resume Search
- Two-Way Audio & Video
- Reporting/Analytics
- Skill Assessment & Scoring
- Self Service Portal
- Live Video Interview
- Reminders
- Resume Database
- Question Library
- Social Media Integration
- Customizable Branding
- Session Recording
- Applicant Tracking
- Panel Interviews
- AI Copilot
- Commenting/Notes
- Interview Practice Session
- Pre-recorded Messages
- Video Conferencing
- Video Call Recording
- Generative AI
- Collaboration Tools
- Third-Party Integrations

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**AI Capability - AI Interview Agent**
- AI Hybrid
- AI Avatar
- AI-Led

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

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