--- title: Brightcove Reviews meta\_title: 'Brightcove Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 54 reviews by the users' company size, role or industry to find out how Brightcove works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 54 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Video url: https://www.g2.com/categories/video --- ## Top-Rated Alternatives [ ![Wistia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wistia") Wistia 4.6/5(1,140) ](https://www.g2.com/products/wistia/reviews) [ ![Vimeo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vimeo") Vimeo 4.3/5(722) ](https://www.g2.com/products/vimeo/reviews) [ ![Vidyard](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vidyard") Vidyard 4.5/5(834) ](https://www.g2.com/products/vidyard/reviews) [ View All Alternatives ](https://www.g2.com/products/brightcove-brightcove/competitors/alternatives) # Brightcove Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Brightcove but has limited features. Are you part of the Brightcove team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Brightcove: The most trusted streaming technology company in the world. We’re building the world’s smartest, fastest, and most reliable automated engagement platform anchored in video. In more than 80 countries, Brightcove’s intelligent video platform enables businesses to sell to customers more effectively, media leaders to stream and monetize content more reliably, and every organization to communicate with team members more powerfully. With two Technology and Engineering Emmy® Awards for innovation, uptime that consistently leads the industry, and unmatched scalability, we continuously push the boundaries of what video can do. At Brightcove, we strive to deliver the highest quality, most scalable and secure streaming technology for any company, brand or creator to own their digital future. Recently earning the ISO/IEC 27001:2022 certification, this internationally recognized standard confirms Brightcove's dedication to maintaining the highest level of information security management for the company. We combine the most complete solutions with curated content services and a team of experts to lead you through every stage. For Media: We help you fully monetize your content, expand your reach and deepen engagement with the most cost-effective technology, the most complete solutions and the deepest expertise. For Enterprise: We help you attract new audiences sell more products, deepen employee engagement and grow your brands with the most complete digital marketing and communications solution for a video-first content strategy. www.brightcove.com * * * Seller [Brightcove](https://www.g2.com/sellers/brightcove) Discussions [Brightcove Community](https://www.g2.com/products/brightcove-brightcove/discuss) Languages Supported English, French, Japanese, Korean, Spanish, Chinese (Traditional) Solution Type All-in-One Overview by Sheryn Anthes Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrightcove-brightcove%2Freviews) ## User Insights Average based on 54 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ST Stefan T. Enterprise (\> 1000 emp.) 5/23/2023 "Excellent Video Hosting Partner" 5/5 What do you like best about Brightcove? We have been using Brightcove as our sole video hosting and delivery solution for 5 years, and overall it accomplishes everything we set out to do when implementing a new solutions partner. Implementing the platform to our website was simple and very customizable and is now controllable through the Brightcove software and our in-house CMS. We use the software to host product videos on our site as well as all of our internal training and communications. Through the use of Brightcove's gallery system, we were able to create multiple dedicated websites to serve different functions. Our customer-facing video library was easy to build and houses all our outward-facing videos, and an internal video library was easily secured behind our single sign-on and has been a massive improvement for our intercompany communications. Brightcove also brings several innovative technical features that have helped us improve our video program. Video interactivity, robust reporting that was easily connected to Google Analytics, and a keyword tagging system that allowed us to create automated playlists have all been stand out features for our team. Their customer representatives and account managers have also been very responsive when helping with any technical problems and always helped find solutions quickly. I highly recommend partnering with Brightcove if you are looking for a solution that brings innovation, excellent customer service, and attention. Review collected by and hosted on G2.com. What do you dislike about Brightcove? There is not much that I do not like about the platform overall. I do think that the navigation and folder structure can sometimes be a bit cumbersome, especially as you begin to add hundreds or thousands of video files to the system. It is a manageable problem through the use of the keyword tagging system and the creation of custom folders. I would recommend starting to plan a storage and keyword structure for your files very early in the process before it becomes too overwhelming. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? Brightcove has helped our company to efficiently manage a growing library of video files that are used for many purposes and have come from many places. It gives us a singular solution to manage our entire video program that easily connects to our other software and programs we use for the web. Plus, it's a solution that worked right out of the box and saved our developers massive amounts of work hours versus building an in-house solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Mid-Market (51-1000 emp.) 5/30/2023 "Brightcove G2 Review" 4/5 What do you like best about Brightcove? We run our entire daily live broadcast through BC, along with our OTT platform for our VOD content. I love the UI of the admin site - it feels like true broadcasting software versus a web-based platform. In addition to the UI, I greatly appreciate the relationship I've created with our Account Managers. They have been a great asset in ensuring the overall relationship between FreightWaves and Brightcove stays positive. Review collected by and hosted on G2.com. What do you dislike about Brightcove? The only downside of Brightcove is that the system is robust. Understanding the entire software (like how episodes/seasons/series are set up) was the most challenging part of Brightcove. Internally we (I) created a 'How To' document to ensure other people knew how to work the system. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? Brightcove is our full stack Live Stream and VOD hosting platform. Before purchasing the Brightcove Suite, our Live Stream was hosted on one platform, while our VOD content was hosted on another. Combining all videos and streams into one platform reduced confusion internally and for our viewers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/26/2023 "CRF/TCTMD - Brightcove" 4.5/5 What do you like best about Brightcove? Gallery functionality and out-of-the-box solutions to enhance videos Ease of upload and social publishing Live streaming functionality is easy to use and implement Enjoy having control of display and functionality at a user level vs developer level Review collected by and hosted on G2.com. What do you dislike about Brightcove? Navigating the folder structure is painful; users have to scroll too long and it always starts back at the top It would be nice to clone videos - we often need them to live in 2 different folders Analytics are not straightforward for Campaigns; it's difficult to pull reports. It would be preferred to have a more intuitive system for capturing analytics in general I would like more case-based examples for using ads and growing revenues In general, I feel there is a lack of understanding of some of the products available - we don't know what we don't know. It would be helpful to have more guidance on incorporating products like monetization, collaboration, etc. In taking this survey, there are products mentioned I've not heard of. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? Video hosting Live streaming Interactive players Gallery pages to create unique experiences for viewers/sponsors Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Small-Business (50 or fewer emp.) 4/14/2023 "Brightcove is an excellent and dependable video cms" 4.5/5 What do you like best about Brightcove? Brightcove has an intuitive user interface that allows you to easily upload and manage your video content. There are many online resources and documentation to help complete more complex tasks such as integrating your ad server or creating a video playlist. Brightcove's upload and transcoding speed is also very fast and efficient. Brightcove has a great customer support team who are quick to respond and assist with any issues you are encountering. Brightcove stays up-to-date on the latest trends and technology, taking the heavy lifting off your plate. Review collected by and hosted on G2.com. What do you dislike about Brightcove? The biggest downside with using Brightcove is the performance of the Brightcove Drupal module that enables you to import and manage videos in Drupal. The module really needs to be updated to better support video libraries with a large volume of videos. The main issue with using it is that it can take 3 hours or more for videos to import to Drupal after uploading to Brightcove. This makes it difficult as a news site to quickly embed related videos into our news articles, which in turn impacts our video views and pre-roll inventory. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? Brightcove takes the heavy lifting off our plate by hosting our videos and enabling content management. Brightcove also makes things like ad integration reasonably straightforward to implement in order to monetize content. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AD Andy D. Mid-Market (51-1000 emp.) 4/19/2023 "An overall reliable video cloud provider!" 4/5 What do you like best about Brightcove? I've noticed that Brightcove continues to add additional visibility and functionality to the core CMS product that we use every day. From a video cloud hosting perspective, we have a high confidence that Brightcove serves our needs well. Review collected by and hosted on G2.com. What do you dislike about Brightcove? Taking a step back, we seem to have felt the pain points of newer acquisitions combined with how we've implemented Brightcove Beacon specifically for our On Demand video experience through our apps. As a result, our customer experience has been relatively solid, but our back-end, behind-the-scenes support of the experience has been a bumpy experience. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? The primary problem Brightcove is solving for us is powering our video content throughout our web presence. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jaume S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaume S.") JS Jaume S. Mid-Market (51-1000 emp.) 7/4/2023 "Brightcove" 4.5/5 What do you like best about Brightcove? Easy to use, integration with CDN's tier 1, a very productive and advanced player to integrate into OTT's. The system is robust and complete. Review collected by and hosted on G2.com. What do you dislike about Brightcove? The statistics are not very manageable, not very intuitive and there is a lack of more video and audio analytics data. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? It gives me a complete OVP system to manage the backend of the OTT's we produce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RO Rhona O. Enterprise (\> 1000 emp.) 4/11/2023 "A fantastic platform and great support" 5/5 What do you like best about Brightcove? Whether working with sales, our account manager, or support, we receive excellent service. The platform is constantly being developed, and new tools/services added. Review collected by and hosted on G2.com. What do you dislike about Brightcove? Honestly, there is nothing that I would complain about. When there is an issue of any kind the support team work really quickly to identify the issue and provide solutions. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? Brightcove allows us to have one single platform to upload and manage our content across multiple sites/channels. The Gallery functionality and auto caption tools are fantastic. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Enterprise (\> 1000 emp.) 9/25/2023 "Brightcove video streaming on our websites" 4/5 What do you like best about Brightcove? Live stream performance and archiving of videos Review collected by and hosted on G2.com. What do you dislike about Brightcove? Sometime on low latency, live stream doesnt function properly. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? We use Brightcove for video archiving as well as for the live streaming of our races. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/18/2023 "Worst Tech Partner I've Experienced in a long time" 0.5/5 What do you like best about Brightcove? Their video hosting solution is fairly easy to use and mostly reliable. Review collected by and hosted on G2.com. What do you dislike about Brightcove? Their customer support is appalling. If anything goes wrong, you are out of luck. Implementation is a complete disaster, we've worked with them on multiple projects on their Beacon platform, and it has gotten progressively worse. We've had multiple contacts at their company quit mid-implementation and have had products simply not launch because their engineering team cannot fix and validate QA issues that arise. They also hold you, hostage during all of this and leverage you in your renewal. Lastly, their API is insanely basic for an enterprise solution and does not support user information. When brought up to their Product team they offered a 40,000 upsell platform that they acquired that was meager at best. Avoid at all costs. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? None at this point Review collected by and hosted on G2.com. Show More 1/20/2025 Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 4/10/2023 "Brightcove houses our videos for playback of our on demand seminars." 4/5 What do you like best about Brightcove? Ease of uploading and platform stability. Review collected by and hosted on G2.com. What do you dislike about Brightcove? We are a calendar-based company that offers weekly seminars. More notification of upgrades would be helpful in case we need to move a program or bypass an upgrade at that time. Review collected by and hosted on G2.com. What problems is Brightcove solving and how is that benefiting you? We don't have problems with the platform or how it is managed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 28 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/brightcove-brightcove/pricing) ## How much does Brightcove cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 9 purchases. 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