![Jowie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jowie G.")
JG

Jowie G.

Senior Supervisor Service Desk

Enterprise (\> 1000 emp.)

12/22/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Cloud Contact Center Managing made easy"

5/5

What do you like best about Bright Pattern?

It is cloud-based solution which can be accessible anywhere you are. Administration portal is intuitive and building call flows never been this easy. Review collected by and hosted on G2.com.

What do you dislike about Bright Pattern?

Documentation need to be more detailed. Also, Bright Pattern needs to start offering certifications. Review collected by and hosted on G2.com.

Recommendations to others considering Bright Pattern:

If you are looking for an Omni-channel solution, this is the right product for you.

It has integration to other CRMs as well. They also listen to your suggestions to improve the product. Review collected by and hosted on G2.com.

What problems is Bright Pattern solving and how is that benefiting you?

We can turn up new contact centers in matter of day. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 84 reviewers think of Bright Pattern

4.4 out of 5 · Verified reviews from real users

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