![Cem .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cem .") C Cem . Manager Information Technology and Services Mid-Market (51-1000 emp.) 3/3/2015 Business partner of the seller or seller's competitor, not included in G2 scores. "Fast to implement, out of the box complete, working Contact Center Solution" 4.5/5 What do you like best about Bright Pattern? It is easy to use, fast to implement. Documantation is clear and easy to understand. The ease of use and obviousness of its user interface for both agents, supervisors and system administrators is a plus. Even without referring to docs one can find its way around. Everything is web based with the help of a browser plugin, all user interfaces are running in a web browser. Compatible with all major web browsers. Large call center deployments are made easy. The best outbound dialler for large scale call centers I have seen. Good quality reporting data accumulation for future reports that may be needed. Review collected by and hosted on G2.com. What do you dislike about Bright Pattern? There is a visible effort of the company, making the integration with third party applications easier but some crucial points are yet missing. Review collected by and hosted on G2.com. Recommendations to others considering Bright Pattern: Not a bad idea, go on and see for yourself. Review collected by and hosted on G2.com. What problems is Bright Pattern solving and how is that benefiting you? Productivity of agents gone much higher. Management of outbound predictive dialler campaigns helped our customers to realize more calls in the same time span and as a result of this more profit. Good built in reporting and being able to add more custom reports made our cutomers have a good visibility of what they are doing and what they should do to perform better. Review collected by and hosted on G2.com. Show More Rating Updated (3/11/2015) Current UserValidated ReviewerSource: Organic See what 84 reviewers think of Bright Pattern 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/bright-pattern/reviews)