![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Mid-Market (51-1000 emp.)

11/21/2018

"A Year filled with enhancements and drawbacks"

4/5

What do you like best about Bright Pattern?

So far the pieces of the system we have been able to get working in a stable manner have been solid. Review collected by and hosted on G2.com.

What do you dislike about Bright Pattern?

Some issues we have had and are having seem simple and quick but the response time is into several months before it is resolved and or receive a response back on what they've found. Review collected by and hosted on G2.com.

Recommendations to others considering Bright Pattern:

Make sure you have a firm knowledge of VoIP and what you are trying to do. Seek their help and advice as much as you to as they know their system best. There is always room for improvements with any system but they are willing to listen and b ounce ideas off you and with you. Review collected by and hosted on G2.com.

What problems is Bright Pattern solving and how is that benefiting you?

all in one solution for voice, chat and email channels of communications with our support staff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 84 reviewers think of Bright Pattern

4.4 out of 5 · Verified reviews from real users

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