![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/15/2018

"Difficult integration"

2.5/5

What do you like best about Bright Pattern?

customer service is usually very prompt. Review collected by and hosted on G2.com.

What do you dislike about Bright Pattern?

Bugs. Since the upgrade it feels as though there have been more bugs. It's also been extremely sluggish to get our integration completed.

The UI could be easier to use too.

Looking forward to the auditing features that are coming soon.

Bugs with the Virtual callback queue which has prevented us from rolling it out in a timely manner and then still delayed... Review collected by and hosted on G2.com.

What problems is Bright Pattern solving and how is that benefiting you?

Call distribution. Would be great to have more workforce management built in too. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 84 reviewers think of Bright Pattern

4.4 out of 5 · Verified reviews from real users

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