HF

Howard F.

CTO

Mid-Market (51-1000 emp.)

11/13/2018

"The Good, The Bad and the Ugly"

2.5/5

What do you like best about Bright Pattern?

Pretty solid system and can be easy to administer. Review collected by and hosted on G2.com.

What do you dislike about Bright Pattern?

Sometimes it's hard to determine how to do things since documentation is very sketchy. I also have an issue on the amount of time it takes to return with an answer to an issue, yes you get an instant response with a ticket but getting the answer is the problem. Review collected by and hosted on G2.com.

What problems is Bright Pattern solving and how is that benefiting you?

Trying to resolve an issue with getting call data every 15 minutes. Call records are dropped from the report and the engineers don't know why or it's low on their list of things to do. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 84 reviewers think of Bright Pattern

4.4 out of 5 · Verified reviews from real users

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