![Nicole n.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole n.")
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Nicole n.

Patient Service Representative

Hospital & Health Care

Mid-Market (51-1000 emp.)

11/6/2018

"Bright Pattern for Call Center"

5/5

What do you like best about Bright Pattern?

What I like most about Bright Pattern is that you can see who is on the phones and who is not by simply putting their name in the directory search. Review collected by and hosted on G2.com.

What do you dislike about Bright Pattern?

I don't like that sometimes Bright Pattern drops calls. Review collected by and hosted on G2.com.

What problems is Bright Pattern solving and how is that benefiting you?

Getting Health Insurance Member's to the correct department. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 84 reviewers think of Bright Pattern

4.4 out of 5 · Verified reviews from real users

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