---
title: Bright Data Reviews
meta_title: 'Bright Data Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 336 reviews by the users' company size, role or industry
  to find out how Bright Data works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 336
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Bright Data Reviews
**Vendor:** bright data  
**Category:** [Web Data Providers Software](https://www.g2.com/categories/web-data-providers)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 336
## About Bright Data
Bright Data is a web data infrastructure platform that helps organizations access, extract, structure, and deliver public web data for AI, BI, analytics, automation, and research. The platform is used by AI teams, developers, data teams, enterprises, researchers, and business users to build reliable public web data workflows at scale. Bright Data supports a wide range of web data collection and delivery workflows, from self-service web scraping to fully automated cloud data pipelines. Teams use Bright Data to collect structured data from public websites, power AI models and LLM applications, monitor markets, enrich business intelligence systems, track search results, analyze eCommerce and travel data, support financial research, and automate competitive intelligence. The Bright Data platform includes Web Access APIs, Scraper APIs, Scraper Studio, ready-to-use datasets, real-time data feeds, MCP, CLI, Browser API, SERP API, and managed data acquisition. These capabilities help users access complex public websites, extract structured data, automate collection workflows, deliver data to cloud storage or internal systems, and reduce the need to build and maintain data collection infrastructure in-house. Scraper Studio is Bright Data’s AI-powered cloud workspace for building, testing, and managing web data workflows. It helps users create extraction workflows with natural language prompts, reusable templates, and cloud execution. Developers can use Bright Data’s CLI and APIs to build, deploy, and manage data workflows from their existing development environments. Bright Data MCP enables AI assistants and agents to connect to the public web through Bright Data’s web data infrastructure. This supports agentic web access, including search, browsing, extraction, retrieval, LLM grounding, research automation, and AI-powered data operations. For AI teams, Bright Data provides AI-ready datasets, public web data feeds, retrieval workflows, and multimodal data capabilities. Bright Data also supports real-world video data infrastructure for VLA, robotics, autonomous systems, and world-model training pipelines. Common use cases include AI training and grounding, business intelligence, market research, eCommerce analytics, price monitoring, travel intelligence, SERP tracking, brand protection, ad verification, financial data collection, academic research, and competitive intelligence. Bright Data is built for high-volume, production-scale data operations. The platform provides cloud-based execution, global web access infrastructure, automated delivery options, enterprise support, governance controls, and compliance-focused processes. Bright Data aligns its operations with standards including GDPR, CCPA, SOC 2, and ISO 27001. Bright Data is trusted by more than 25,000 organizations worldwide and is designed for teams that need reliable, scalable, and responsible access to public web data.



## Bright Data Pros & Cons
**What users like:**

- Users commend the **excellent customer support** from Bright Data, ensuring smooth and efficient experiences throughout their usage. (48 reviews)
- Users commend Bright Data for its **ease of use** , allowing effortless data scraping and integration for research purposes. (40 reviews)
- Users value Bright Data for its **reliable and efficient data collection** services, enhancing their workflow with excellent support. (37 reviews)
- Users appreciate the **seamless data collection** capabilities of Bright Data, enhancing research efficiency and decision-making. (33 reviews)
- Users value the **quick response time** from Bright Data&#39;s support team, ensuring prompt solutions and assistance. (28 reviews)
- Features (26 reviews)
- Performance (22 reviews)
- Easy Integrations (21 reviews)
- Easy Setup (20 reviews)
- Reliability (20 reviews)

**What users dislike:**

- Users find Bright Data&#39;s **dataset limitations** and lack of pre-made frameworks hindered their scraping experience and flexibility. (10 reviews)
- Users find Bright Data to be **expensive** , particularly challenging for smaller teams and budget-conscious projects. (8 reviews)
- Users face a significant **learning difficulty** with Bright Data due to insufficient documentation and debugging challenges. (8 reviews)
- Users express concerns over **high pricing** of Bright Data, especially for smaller teams and high traffic projects. (8 reviews)
- Users find the **difficult learning** curve and insufficient documentation challenging, affecting their overall experience with Bright Data. (7 reviews)
- Users experience a **slight learning curve** with Bright Data, requiring time to adapt to the interface and proxies. (6 reviews)
- Users express frustration with **poor customer support** , highlighting unresponsiveness and mismanagement in handling critical access issues. (6 reviews)
- Users find the **poor documentation** challenging, although support staff help clarify some issues promptly. (6 reviews)
- Poor Support Services (6 reviews)
- Slow Performance (6 reviews)

## Bright Data Reviews
  ### 1. The collector has been quite useful for us and the service + assistance from Matias impeccable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Luis M. | Data Visualization Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Bright Data?**

With Brighdata, we have been able to automate quite a few processes, and we can focus people's efforts on other tasks.

**What do you dislike about Bright Data?**

There have been some issues with missing information with the collector, however, they were resolved in less than 24 hours.

**What problems is Bright Data solving and how is that benefiting you?**

Searching for possible business opportunities in a massive amount of data, which would take a person months to obtain, Brighdata gives it to us in less than 2 hours.

  ### 2. Excellent level of service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2022

**What do you like best about Bright Data?**

We are very satisfied with the service provided by BrightData. The level of commitment and excellent willingness of the team for every instance in which we need them is remarkable. Thank you!

**What do you dislike about Bright Data?**

We have no dark spots at the moment in our relationship with BrightData.

**What problems is Bright Data solving and how is that benefiting you?**

We need information to generate leads. The BrightData solution helps us achieve our goals.

  ### 3. Premium proxy service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Bright Data?**

Bright Data is the very best in terms of service, features, and the number of available IP addresses.

**What do you dislike about Bright Data?**

This is very much a premium service, and the price reflects it. If cost is a significant factor it may be a good idea for some to explore other options as well.

**What problems is Bright Data solving and how is that benefiting you?**

Bright Data provides a proxy layer we use for online data extraction.

  ### 4. A partner on our path to success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Bright Data?**

1. Brightdata worked with us to demonstrate their proxy service, set up a POC, and collect metrics.
2. They gave us time to establish our feature and worked with us to select the right product for our usage.
3. When a data breach occurred with the proxy manager, their website logs helped us track down the gap quickly.
4. Their billing department work with our billing department to set up an invoice/payment schedule that worked for both companies.
5. Ongoing metrics help manage our monthly usage, and the usage alerts ensure that we don't exceed our caps.

**What do you dislike about Bright Data?**

1. The accounting system that generates invoices is constrained due to Brightdata's tax location (Israel).
2. When our data breach occurred, it did take the support team some time (2-3 hrs) to suggest where to look for the logs.

**What problems is Bright Data solving and how is that benefiting you?**

1. Ensuring that scraping sites from our customers and other external websites don't block Inxeption due to scraping their products.
2. A more stable pipeline of refreshed products for our eCommerce website.

  ### 5. A Great solution for business growth

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sahiduzzaman S. | Senior Quality Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Bright Data?**

Bright Data is an easy solution that can operate at a minimum IT knowledge. it's so much flexible in-service time. this product interface is up to date and finds solutions easily.

**What do you dislike about Bright Data?**

It would be well, Right now didn't find any problems with registration and use of service. this product price is more than similar products but their service much better than others.

**Recommendations to others considering Bright Data:**

For a better Proxy Network service, Bright Data is the best solution in the present market. anyone can select this product to run his/her work smoothly

**What problems is Bright Data solving and how is that benefiting you?**

Bright data has helped me with public data collection. I can run the digital part of my work smoothly.

  ### 6. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thierry L. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about Bright Data?**

The collaborative approch of the bright data team, really let us kick start our project.

**What do you dislike about Bright Data?**

Nothing so far. The only thing I would point out is that the UI of the platform could be even more intuitive.

**What problems is Bright Data solving and how is that benefiting you?**

High-quality data collection at an affordable price.

  ### 7. Professional and proactive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Bright Data?**

Bright data services have great features and coverage. The sales team will always propose the most suitable package in a proactive manner.

**What do you dislike about Bright Data?**

Not much to say about the dislike. A bit expensive?

**What problems is Bright Data solving and how is that benefiting you?**

Real-time monitoring of traffic usage and reminding me about traffic increase proactively.

  ### 8. Robust service, great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dániel S. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Bright Data?**

I like how the integration guide made it easy to use Bright Data in my business. Furthermore, when I needed some support, they were very helpful and I've got the missing information fast. 
Here, I'd like to mention Oxana Novopashina and her team for their outstanding performance. I always received help to deal with all my questions in a quick and professional way.
I can only recommend the proxy services, as I never experienced any outages, it does exactly what I'm looking for.

**What do you dislike about Bright Data?**

Currently, I don't have anything to add here.

**What problems is Bright Data solving and how is that benefiting you?**

I'm using Bright Data for public data collection. For benefits, I would add easy integration and high-quality proxies.

  ### 9. Delighted with Bright data data center and un-blocker services.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Solomon Raja P. | Delivery Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Bright Data?**

Their unblocker service is top-notch; however, it needs to be used carefully based on the site structure and session management.

**What do you dislike about Bright Data?**

It would be nice, if they could support Indian payment modes like Netbanking and the debit card.

**Recommendations to others considering Bright Data:**

I would highly recommend using Bright data proxy services for any data engineering or data science company which requires a large volume of data.

**What problems is Bright Data solving and how is that benefiting you?**

We are doing a data-driven analysis to support the evidence-based reporting on some global conflict and international security issues, which requires a large volume of data from various public and private sites. We use Bright data proxies to get up-to-date data for the analysis purpose.

  ### 10. Great company that provides great technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Bright Data?**

I really liked the customer support manager that was assigned to me and thought she was very helpful in getting things done.
Went to an event they organized in New York and met some of the management too, and thought that with such a strong team - there's no way they will not rule the world soon! :-)

**What do you dislike about Bright Data?**

Because they have a lot of new customers and they keep developing new features, you might be stuck sometimes in a bit of a backlog which makes it a bit slower to get things done. But I'm sure this will be solved soon!

**Recommendations to others considering Bright Data:**

Highly recommended. Make sure you clearly state what you need and the support will be there to help.

**What problems is Bright Data solving and how is that benefiting you?**

Easily find data on the Internet without limits. Sometimes it's great to convert website information into consumable data and brightdata really helps with that.

  ### 11. Good at what they do

**Rating:** 4.0/5.0 stars

**Reviewed by:** Logan H. | Staff Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Bright Data?**

Bright Data has solved a lot of the standard issues everyone faces when using proxies to scrape data off the open internet. Their staff is extremely knowledgeable and has been quick and generous when it comes to sharing their expertise to assist in our scraping efforts.

**What do you dislike about Bright Data?**

This seems a little silly to require negative feedback. I have none.

**What problems is Bright Data solving and how is that benefiting you?**

Sourcing and managing data center IPs for scraping. Providing a clean interface to request proxied scrapes.

  ### 12. Very responsive team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin D. | Software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about Bright Data?**

The ease of use and the possibility to chat with the team.

**What do you dislike about Bright Data?**

I got an error response due to an HTTP connect request. In the 502 error response, a link to their support bad was provided  (Bad port) but this link was broken.

**Recommendations to others considering Bright Data:**

Talked with the Support member Ori Goren and he helped us a lot.

**What problems is Bright Data solving and how is that benefiting you?**

Web scraping from different IPs. We need to get data from different parties and sometimes we get rate limited so using multiple IPS  can prevent that.

  ### 13. Great for data collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Program Development | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Bright Data?**

As a leading E-commerce company, Bright Data provides us with a user-friendly customer panel with good UI. The products also give excellent and stable quality.

**What do you dislike about Bright Data?**

The products' prices are more expensive compared to other providers. Could be better if it is more cost-effective

**What problems is Bright Data solving and how is that benefiting you?**

Bright Data meets our needs when doing data collecting and downsizes errors and minimizes the ratio of being blocked.

  ### 14. One of the best scraping platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Bright Data?**

The scraping service which is provided by Bright Data.

**What do you dislike about Bright Data?**

Sometimes the crawler makes some errors.

**What problems is Bright Data solving and how is that benefiting you?**

Bright Data provides us with significant scraping results for our logistics business.

  ### 15. I really liked the human touch. And operational Russian-speaking support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albina A. | Director and technical specialist in one person, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Bright Data?**

Stability and high quality of proxy servers. Provides productive work.
I liked the Pay as you go policy the most! This is one of the main reasons for choosing your service!
Oxana Novopashina very quickly helped to deal with all the subtleties. Great respect.

**What do you dislike about Bright Data?**

so far no complaints. the design of the site is complex, of course, in order to quickly find the necessary elements. I would like more payment methods:
Webmoney - Wmz crypt usdt bitcoin  litecoin and other. I have no other comments so far.

**Recommendations to others considering Bright Data:**

I recommend looking into it. and comply with the rules of service.

**What problems is Bright Data solving and how is that benefiting you?**

audience parsing - contact details.
for use in targeted Instagram ads. Thanks to the stable operation of your proxies. Of course, I profit from satisfied customers. Instagram advertising campaigns.

  ### 16. Excelent Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Bright Data?**

The service quality and the support are excellent.
The service has a dashboard with main metrics and friendly configurations very useful, the billing system is very flexible so you can test different services and configurations without spending a lot of money.

**What do you dislike about Bright Data?**

The trial system is not as flexible as other options in the market that offer you a long time to test the system, but this is easily remediable using the pay-as-you-go modality for small tests.
The cost of the system is high compared to other providers but the quality provided also is high that of other providers.

**What problems is Bright Data solving and how is that benefiting you?**

With Bright Data we solve our need of connecting from different localizations to check pages from countries' configurations.

  ### 17. Great Service, Amazing Connection!

**Rating:** 5.0/5.0 stars

**Reviewed by:** M A. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Bright Data?**

Bright data has been a great support and an amazing asset to our business. We are using bright data via Multilogin and connection speed, uptime, and security are second to none. Would recommend it to everyone.

**What do you dislike about Bright Data?**

The only thing that can be improved is Whitelisting part of IPs. Maybe instead of whitelisting, if the only thing needed to be done is blacklisting, would help a lot. As whenever WiFi restarts or we switch places, whitelisting is needed to be done again.

**What problems is Bright Data solving and how is that benefiting you?**

We are using Brightdata to run digital part of our business smoothly.

  ### 18. Getting Exactly What You Pay For with Excellent Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Bright Data?**

When we first started using Bright Data, it was evident they were monitoring usage levels and despite being on a pay-as-you-go plan, they made recommendations to switch to a plan that ended up saving us money. I respect any company that prioritizes giving their customers more value like that despite it costing them a bit of revenue.

**What do you dislike about Bright Data?**

We have been using Bright Data for ~5 months now and haven't had any issues yet. Everything works as expected and our developer has had no concerns with how everything works.

**What problems is Bright Data solving and how is that benefiting you?**

We needed proxies for our online software and this product delivers exactly what we need at a cost-effective price tag. They are reliable which means we have one less thing to worry about.

  ### 19. Bright Data is new future.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2022

**What do you like best about Bright Data?**

The functionality of data collect and statics problem solution allow to integrate the data to the business need, data collection make easiest now with this tool.

**What do you dislike about Bright Data?**

GUI can be more user friendly where first user can intrect without any further training,  it should be ready to use and able to start from first day. It should more faster.

**Recommendations to others considering Bright Data:**

Strongly recommends  data collection and extraction tool for business and have get more clients  beacuse of this.

**What problems is Bright Data solving and how is that benefiting you?**

Data is the biggest issue now days, and data collection for different purposes is essential nowdays, simple dat collection  makes easy now, bussiness boost by double time.

  ### 20. Vendor experience with Brightdata, for Rakuten's Catalog Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ganesh k. | Director of Products, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Bright Data?**

- self serviceability portal 
- prompt customer support 
- vendor management relation 
- dedicated account manager

**What do you dislike about Bright Data?**

- nothing at this point in time. it has been very good

**What problems is Bright Data solving and how is that benefiting you?**

- crawling crucial competitive info for Rakuten's businesses 
- building competitive intel platforms

  ### 21. Thanks to Bright Data for the help in the solution to save time and money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2022

**What do you like best about Bright Data?**

Proxy service. It is easy to use with puppeteer.

**What do you dislike about Bright Data?**

Web unlocker. I can't login to Linkedin.

**What problems is Bright Data solving and how is that benefiting you?**

It helped me to find a solution for proxy service. Many thanks Oxana and Irina.

  ### 22. Works exactly as needed and super speedy support response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2022

**What do you like best about Bright Data?**

Huge Bright Data fan.  Things work exactly as needed -- their basic proxy service is fast & cheap.  Their Web Unlocker is not cheap BUT works exactly as advertised and saves tons of development time.  Support has been lightning fast to respond to requests, even though I'm a pretty small fish in the grand scheme of things.

**What do you dislike about Bright Data?**

Web Unlocker is not cheap but I can't reallllly complain, because it works exactly as advertised and saves a ton of manual development effort.  Can't have it both ways! :)

**What problems is Bright Data solving and how is that benefiting you?**

Proxy service for web scraping & their Web Unlocker bypasses all anti-bot / anti-scraping mechanisms that have been thrown at it, so it just works!

  ### 23. VERY POWERFULL TOOLS AND RESOURCES

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Bright Data?**

HIGH CAPACITY AND SPEED OF RESULTS, EASE OF USE

**What do you dislike about Bright Data?**

STILL LOOKING FOR SOMETHING WE MIGHT DISLIKE

**What problems is Bright Data solving and how is that benefiting you?**

GETTING TO KNOW CUSTOMERS, COMPETITIVE PRODUCTS

  ### 24. Data landscape

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Bright Data?**

Real understanding of data and data products, combined with a  professional team.

**What do you dislike about Bright Data?**

Ability to predict pricing for a first of a kind project

**What problems is Bright Data solving and how is that benefiting you?**

Ease of collecting "fresh" data.

  ### 25. Brightdata has been providing SEON with reliable, high-quality service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Balint T. | Lead Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Bright Data?**

Best on the market product: Ultra-fast proxies with high availability which fit most of the use cases. Additinally, they provide quality customer service which makes the whole experience pretty good.

**What do you dislike about Bright Data?**

Brightdata gets expensive especially on a bigger scale, discount model could be better designed and bigger clients who are ready to invest more on the long run should be better encouraged.

**What problems is Bright Data solving and how is that benefiting you?**

Sending requests to public endpoints on a huge scale to get user registration data which is then turned into valuable information when preventing fraudelent activities.

  ### 26. The best platform to retrieve the best possible information in the most efficient and reliable way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about Bright Data?**

Unique pricing and a powerful SaaS solution makes Bright data different from others and the information is highly valuable. Competitors pricing is usually high with limited info

**What do you dislike about Bright Data?**

For beginners it is vey complex to use and the manual account acitivation is also one of the dislike. The complexity of the page can be reduced by tutorials to customers

**Recommendations to others considering Bright Data:**

Bright data can be used by all the major organization who are looking to increase their business

**What problems is Bright Data solving and how is that benefiting you?**

The major problem which I am solving with Bigdata is retreiving valuable data sets and converting them into valuable insights increasing the business and customer base

  ### 27. Thanks Oxana from BrightData

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahin A. | Веб-разработчик, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Bright Data?**

I express my gratitude to Brightdata and its experienced specialists, such as Oxana Novopashina, for improving the tools for marketing and market analysis.

**What do you dislike about Bright Data?**

Nothing. Everything is ok. There are not problems with registration and using of service

**What problems is Bright Data solving and how is that benefiting you?**

I solved the problem of delegating the task of analyzing the market, identifying competitor prices, and searching for information. Now it takes me 2-3 hours of time instead of 3-4 days as before.

  ### 28. Great product!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Bright Data?**

The consistency and availability of their proxy services are easily some of the best we've ever used.  We also use their proxy manager which allows us to really streamline our use of proxies and minimize the administrative burden of managing them.

**What do you dislike about Bright Data?**

This is a costly service compared to other alternatives, which is somewhat justified based on how well and consistently their proxies perform.  Further, due to the way their system works, we have had difficulty using the proxies with certain configurations, such as on mobile devices.

**What problems is Bright Data solving and how is that benefiting you?**

We use proxies to provide US-based addresses to our remote employees

  ### 29. Very welcoming, friendly and professional in every way.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2022

**What do you like best about Bright Data?**

The support of assistance through BrightData itself. Not only is communication the Key but too, it's the success of working with BrightData.

**What do you dislike about Bright Data?**

Nothing. Right now, BirghtData is one of the most reliable services i am currently working with

**Recommendations to others considering Bright Data:**

If you can handle and work with BrightData, go ahead and do it!

**What problems is Bright Data solving and how is that benefiting you?**

Data Usage nowadays is extremly high and usually, the most proxy providers within my field of Business do not got a clean/reliable/Stable pool of Proxies. 
BrightData was able to change that for me

  ### 30. Fantastic Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammad R. | Full Stack Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about Bright Data?**

Their dashboard is easy to navigate and intuitive. It also allows me to view my collectors and jobs very quickly.

**What do you dislike about Bright Data?**

Editing collector code via their code editor option is clunky but only an issue if you want to edit the collector code personally.

**What problems is Bright Data solving and how is that benefiting you?**

Bright data has helped me collect data available during specific time intervals.

  ### 31. The Best Proxy Service in 2022

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hamidur R. | Agro Market Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Bright Data?**

Bright data is a great product and an amazing to use online business. the payment method is so much easier than others. .
customer service is also quicker than others.

**What do you dislike about Bright Data?**

Bright Data has all features I like, there are no issues that I dislike.

**What problems is Bright Data solving and how is that benefiting you?**

I solved many problems using Bright Data which saved my time and money.

  ### 32. Support is always working really well solving our problems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Bright Data?**

Quick responses and in some cases to talk directly and very easy with tech people who very quickly advice when issues. This last time talked with Ori Goren-Bar who helped us to realize about a SSL cert problem

**What do you dislike about Bright Data?**

Proxies are not so good as they say they are and many times things just improve after raising support tickets

**What problems is Bright Data solving and how is that benefiting you?**

We use Bright Data for proxying some requests

  ### 33. Great support reactivity and quality.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about Bright Data?**

It works, and when it doesn't,  the support is excellent, not only it's insightful, but also reactive.
Ori is an example of what excellent support should answer.

**What do you dislike about Bright Data?**

Sometimes the data you are looking for on a page isn't here. 
But after a quick ticket, it's fixed.
I feel like the curl example page could have more features, for example, POST request.

**What problems is Bright Data solving and how is that benefiting you?**

We are trying to find the categories of products, for that we have to look on the vendors' websites.
We would be kicked by these websites instantly if we tried on our network.

  ### 34. Great Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Bright Data?**

The service is very easy to use & cost effective.

**What do you dislike about Bright Data?**

occasional blocks. We have difficulties with mobile proxies- but to be fair it has been some time since we have tested them and those problems occurred.

**What problems is Bright Data solving and how is that benefiting you?**

Privacy and tracking issues.

  ### 35. Brightdata

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andres F. | Data Scientist

**Reviewed Date:** May 11, 2022

**What do you like best about Bright Data?**

Can create custom data collectors easly, and the proxy is billed on demand.

**What do you dislike about Bright Data?**

The process to buy datasets requires contacting them directly. It would be better to have an automatic way to buy datasets, even better if is also posible to filter and just buy a subset.

**What problems is Bright Data solving and how is that benefiting you?**

Data extraction, proxys

**Official Response from Mor Elnir:**

> Thank you very much for your feedback Andres. We take our customers' needs and expectations very seriously and your feedback has been duly noted - we are always working to improve our platform in order to provide an even better customer experience.

Please let us know if you have any other feedback.



  ### 36. High level compliance service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Дмитрий . | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Bright Data?**

The quick and qualified compliance service we've ever seen. They book a compliance meeting the next day we joined. The interview was not short but adequate. They approved your account in hours.

**What do you dislike about Bright Data?**

Nothing to dislike. Absolutely nothing to dislike. The one of services when we have nothing to dislike. We like everything. Absolutely everything. 100% like for sure.

**What problems is Bright Data solving and how is that benefiting you?**

We use residential IP services and plan to use other services like Data Collection and we will investigate other services from Bright Data and hope they will be usefull for us.

  ### 37. Smooth integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about Bright Data?**

We like the speed, and the level of support received from the team. Every question we had was resolved very fast. They are also proactive, suggesting optimizations and changes themselves.

**What do you dislike about Bright Data?**

The verification process was a bit troublesome. As much as that's initially annoying, it was worth going through.

**What problems is Bright Data solving and how is that benefiting you?**

There aren't many reliable services on the market. The added value is decreasing pricing, ensuring we won't need to switch to another provider when we grow fast.

  ### 38. My company buys a couple of thousand IPs a month

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jurijs K. | Software Programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Bright Data?**

The service works stably without interruption, my company buys a couple of thousand IPs a month and such a reliable partner is very important for us.

**What do you dislike about Bright Data?**

You need to specify the domains that will be accessed from the purchased IP

**What problems is Bright Data solving and how is that benefiting you?**

They are ready to provide almost any amount of IP and traffic

  ### 39. Comfortable tariff plan and a huge pool of IPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Bright Data?**

- Tariff plan "Pay as you go"
- Huge list of available countries
- Excellent proxy speed
- Plugin for Chrome and API
- Great support from Alina Pryvalchuk. Helped solve issues very quickly.

**What do you dislike about Bright Data?**

To be honest, I don't even know what to write. Everything is fine.

**What problems is Bright Data solving and how is that benefiting you?**

The service helped solve the problem of accessing blocked resources.

  ### 40. Bright Data allowed us to regain access to sites we had issues with.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Bright Data?**

The dashboard allows us to see our web traffic easily and the interface for setting up IPs is very easy to use. The support center is very quick to respond.

**What do you dislike about Bright Data?**

*                                                *

**What problems is Bright Data solving and how is that benefiting you?**

We have regained access to websites that we scrape internally.

  ### 41. Best proxy we have used - Stable and fast

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lei P. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Bright Data?**

Bright Data's products have simplified our development. They are stable and fast. Many thanks to Matan Farkash, he helps us a lot during our development

**What do you dislike about Bright Data?**

Bright Data's services lack good trial periods for small users.

**What problems is Bright Data solving and how is that benefiting you?**

Developing a data collector for my customers.

  ### 42. Great product, easy to use and staff is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris C. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about Bright Data?**

Simple to use and great when I need additional IPs

**What do you dislike about Bright Data?**

N/A it does what I need it to do. I dont have any issues

**What problems is Bright Data solving and how is that benefiting you?**

When I need to use proxy IPs bright data works great for me!

  ### 43. Fast service, and high quality, flexible dataset suited to our business requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2022

**What do you like best about Bright Data?**

The responsiveness of the staff, and the data included many people we did not previously know about.

**What do you dislike about Bright Data?**

There was nothing in particular that we did not find useful with our data.

**What problems is Bright Data solving and how is that benefiting you?**

They provided us with a dataset of profile information from social media. This has allowed us to identify people of interest to us

  ### 44. Efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bruno F. | Database developer and Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Bright Data?**

Very efficient and since I start use their service, I didn't have more problems with scrapping

**What do you dislike about Bright Data?**

They could have more planning bills to fit better in what their client wants

**What problems is Bright Data solving and how is that benefiting you?**

Problems of being blocked by sites

  ### 45. Amazing product and superb customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex S. | Founder and Managing Director , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2022

**What do you like best about Bright Data?**

- Clear and intuitive UI 
- reasonable pricing 
- amazing customer support

**What do you dislike about Bright Data?**

It would be great if they have a larger pool of IPs, but I know they're working on it. 
Other than that, all is great.

**What problems is Bright Data solving and how is that benefiting you?**

Using their services for our SaaS products that require dedicated proxies

  ### 46. Bright Data Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Bright Data?**

Bright Data's service & expertise has been extremely helpful to our business.  Any concern we have with proxy or data collection they are quick to assist us with.  Additionally, their service when we need personal help is one of a kind!

**What do you dislike about Bright Data?**

There is nothing I dislike at all about Bright Data.

**What problems is Bright Data solving and how is that benefiting you?**

Bright Data helps us in many fronts

  ### 47. Flexible settings, fast speed of work and prompt support. A reliable partner for working with data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Grigoriy C. | CPO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2022

**What do you like best about Bright Data?**

Uninterrupted work
Operational support
There are a wide variety of cities
Solutions can scale quickly

**What do you dislike about Bright Data?**

No critical deficiencies identified. There were slight difficulties with paperwork, but the managers solved the issue quite quickly.

**What problems is Bright Data solving and how is that benefiting you?**

Quality proxy servers with fast response times and custom settings

  ### 48. Thank Oxana Novopashina for the great support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Bright Data?**

Thank Oxana Novopashina for her personalized & friendly support! We're very happy with BrightData, everything works as intended :) Their servers are very fast. Oxana had everything prepared & ready for us 1 hour after our call! She's knowledgeable about BrightData's product and is able to advise us on the best way to accomplish what we wanted to do. Communication is superb. If I have any questions, she's always there to support us via Skype. Thanks again for the great service! Highly recommended.

**What do you dislike about Bright Data?**

Not much. the pricing maybe a bit pricier. but their IPs are definitely high quality.

**What problems is Bright Data solving and how is that benefiting you?**

nothing

  ### 49. Amazing success rate for scraping - UI needs some work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eirik S. | Product Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Bright Data?**

Liked best:
 - The success rate of Bright Data is above 95% for most of my crawls, including tough to crawl websites like LinkedIn, which is incredible
 - I love their chrome plugin for easy pick and click crawler setups
 - Their support is also very friendly and responsive

**What do you dislike about Bright Data?**

Disliked:
 - Their IDE for the development of new crawlers is challenging to use
 - The UI to retrieve your data is unnecessarily complex
 - The main dashboard UX needs some information architecture work. Things are placed weirdly throughout the dashboard

**What problems is Bright Data solving and how is that benefiting you?**

We are using Bright Data to scrape datasets from social media websites like Team Blind, competitor websites, and job posts from the career pages of big tech companies like Google.

  ### 50. No 1 Data service provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** naresh R. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Bright Data?**

We are using Bright Data for the last 3 years and never faced any issues. My Account Manager is Amit Shankar and he is available 24x7 and just a call away.

**What do you dislike about Bright Data?**

There is nothing to dislike when you are getting a prompt response and flawless services.

**What problems is Bright Data solving and how is that benefiting you?**

Bright Data made our product testing easy.


## Bright Data Discussions
  - [VERY EASY](https://www.g2.com/discussions/very-easy) - 1 comment, 1 upvote
  - [Is Brightdata com legit?](https://www.g2.com/discussions/bright-data-is-brightdata-com-legit) - 1 comment
  - [Is Brightdata com legit?](https://www.g2.com/discussions/is-brightdata-com-legit) - 1 comment
  - [What is bright data offer?](https://www.g2.com/discussions/bright-data-what-is-bright-data-offer) - 1 comment
  - [What is bright data offer?](https://www.g2.com/discussions/what-is-bright-data-offer) - 1 comment

- [View Bright Data pricing details and edition comparison](https://www.g2.com/products/bright-data/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-08-08+07%3A56%3A33+-0500&secure%5Bsession_id%5D=cbf4bc8a-fa6d-4ef0-89ba-d5c104fd9749&secure%5Btoken%5D=3aeb1846fc26f0d2a397b2515a61abbecc70f114bdbff076fd9a7700d92f03c8&format=llm_user)
## Bright Data Integrations
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude](https://www.g2.com/products/anthropic-claude/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Codex](https://www.g2.com/products/openai-codex/reviews)
  - [crewAI](https://www.g2.com/products/crewai/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Django](https://www.g2.com/products/django/reviews)
  - [Docker](https://www.g2.com/products/docker-inc-docker/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [GetSales](https://www.g2.com/products/getsales/reviews)
  - [Google Cloud AI Infrastructure](https://www.g2.com/products/google-cloud-ai-infrastructure/reviews)
  - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
  - [Kubernetes](https://www.g2.com/products/kubernetes/reviews)
  - [LangChain](https://www.g2.com/products/langchain-langchain/reviews)
  - [Llamaindex](https://www.g2.com/products/llamaindex-llamaindex/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Make](https://www.g2.com/products/outfit-make/reviews)
  - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [Playwright](https://www.g2.com/products/playwright/reviews)
  - [Python](https://www.g2.com/products/python/reviews)
  - [Redis 2.0 Cockpit](https://www.g2.com/products/redis-2-0-cockpit/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)
  - [Supabase](https://www.g2.com/products/supabase-supabase/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Bright Data Features
**Functionality**
- Diverse Extraction Points
- Data Structuring
- Consolidation
- Cloud Extraction
- Data Extraction
- Real-Time Data
- Image Extraction
- IP Address Extraction
- Email Address Extraction
- Metadata Extraction
- Document Extraction
- Phone Number Extraction
- Auto Extraction
- IP Address Extraction
- Email Address Extraction
- Image Extraction
- Web Data Extraction

**Analytics**
- Reports
- Dashboard
- Web Analytics
- Campaign Tracking
- Customer Demographics
- Predictive Analytics

**Proxies**
- Datacenter Proxies
- Static Proxies
- Mobile Proxies

**Data management**
- Data repository
- Natural Language Processing (NLP)
- Data quality
- Automation
- Data structuring

**Administration**
- Data Storage
- A/B Testing
- Integrations

**Functionality**
- Proxy Rotation
- Server Locations
- Traffic Limits
- Data Collection

**Functionality**
- Customized Datasets
- Customer support
- Real-time data
- Complete datasets
- Compliance
- Plug-ins

**Diverse Extraction Points**
- Diverse Extraction Points

**Additional Functionality**
- Data Storage Management
- Customizable Templates
- Multiple Data Sources
- Forecasting
- Reminders
- Multi-Language
- Visual Discovery
- Mobile Access
- Rules-Based Workflow
- API
- Customizable Forms
- Drag & Drop
- Third-Party Integrations
- Workflow Management
- Data Mapping
- Trend Analysis
- Compliance Management
- Data Connectors
- Multi-Channel Distribution
- Search/Filter
- Data Transformation
- Data Import/Export
- Data Synchronization
- Reporting/Analytics
- Surveys & Feedback
- Customizable Fields
- Forms Management
- Multi-Channel Data Collection
- HIPAA Compliant
- Metadata Management
- Secure Data Storage
- Generative AI
- Access Controls/Permissions
- Multi-Device Support
- AI Copilot
- Visual Analytics
- Audience Targeting
- Offline Response Collection
- Data Capture and Transfer
- Customizable Reports
- Activity Dashboard
- Dashboard Creation
- Version Control
- Query Builder
- IP Rotation
- AI/Machine Learning
- Data Verification
- Optical Character Recognition
- Batch Processing
- Data Aggregation and Publishing
- Job Scheduling
- Data Mining
- Proxy Rotation
- Geotargeting
- Data Aggregation
- JavaScript Rendering
- HTML Parsing
- Multiple File Format Support
- Data Cleansing
- Reporting & Statistics
- Natural Language Processing
- CAPTCHA Solving
- Integration Management
- Website Crawling
- Scheduling
- Bot Mitigation
- User Management
- Customization
- Proactive Error Detection

**Administration**
- Proxy Management
- Proxy Routing
- Dashboards & Reporting

**Generative AI**
- AI Text Generation

**Agentic AI - E-Commerce Analytics**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Bright Data Alternatives
  - [Decodo (formerly Smartproxy)](https://www.g2.com/products/decodo-formerly-smartproxy/reviews) - 4.6/5.0 (666 reviews)
  - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (425 reviews)
  - [Apify](https://www.g2.com/products/apify/reviews) - 4.7/5.0 (566 reviews)

