--- title: Bridge Insure Reviews meta\_title: 'Bridge Insure Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 83 reviews by the users' company size, role or industry to find out how Bridge Insure works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 83 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Bridge Insure Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bridge Insure but has limited features. Are you part of the Bridge Insure team? [Upgrade your plan](https://my.g2.com/bridge-insure/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Bridge Insure offers a comprehensive communication platform tailored specifically for insurance agents and brokers, aiming to streamline client interactions, enhance team collaboration, and drive business growth. By consolidating various communication tools into a single, user-friendly interface, Bridge Insure simplifies the management of client relationships and internal operations. Key Features and Functionality: - Unified Communications: Integrates phone, text, chat, video, and VoIP services into one cohesive platform, ensuring seamless interactions with clients and team members. - Advanced Phone System: Provides automation, insightful analytics, and flexibility, including features like CSR and call reports, screen pop-ups, and integration with CRM and AMS systems. - eSignature and Online Faxing: Facilitates fast and secure paperless agreements, allowing users to manage and track documentation conveniently from any location. - Compliance Management: Automates compliance processes, covering standards such as E&O, PCI, FCC, TCPA, CTIA, and TCR, thereby reducing the risk of non-compliance. - Seamless Integrations: Offers advanced integrations with various agency management systems (AMS) and customer relationship management (CRM) tools, enhancing operational efficiency. Primary Value and Solutions Provided: Bridge Insure addresses the common challenges faced by insurance agencies, such as managing multiple communication channels, ensuring compliance, and maintaining efficient workflows. By unifying these essential functions into a single platform, it reduces the complexity and costs associated with using disparate systems. This integration not only saves time but also enhances productivity, allowing agents and brokers to focus more on building client relationships and growing their business. Additionally, the platform's compliance features provide peace of mind by automating regulatory adherence, thereby mitigating potential risks. * * * Seller [Bridge Insurance](https://www.g2.com/sellers/bridge-insurance) Discussions [Bridge Insure Community](https://www.g2.com/products/bridge-insure/discuss) Solution Type Best-of-Breed Overview by Winston Smith Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months [ View More Pricing Information ](https://www.g2.com/products/bridge-insure/pricing) ## Top-Rated Alternatives [ ![Applied Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Applied Epic") Applied Epic 4.4/5(1,800) ](https://www.g2.com/products/applied-epic/reviews) [ ![EZLynx](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EZLynx") EZLynx 4.4/5(722) ](https://www.g2.com/products/ezlynx-ezlynx/reviews) [ ![AMS360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMS360") AMS360 4.3/5(968) ](https://www.g2.com/products/ams360/reviews) [ View All Alternatives ](https://www.g2.com/products/bridge-insure/competitors/alternatives) ## User Insights Average based on 83 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Christopher A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher A.") CA Christopher A. Manager Insurance Small-Business (50 or fewer emp.) 6/12/2024 "Bridge has been a great service for our company and has allowed us to provide great service." 3.5/5 What do you like best about Bridge Insure? Ability to use it on my computer and cell phone anywhere. Pricing makes it worth keeping. I also appreciate their support team. They are quick and always help Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? The connection is hit or miss. Some days, every other call works. We tried the integration with AMS360, and it did not work well. It caused a lot of confusion in accounts and randomly duplicated clients in the database Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Great for texting and making sure we are staying in contact with our clients. Awesome pipeline capabilities. Review collected by and hosted on G2.com. Show More 4/23/2026 Current UserValidated ReviewerSource: Organic ![Jim K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim K.") JK Jim K. Insurance Agent Insurance Small-Business (50 or fewer emp.) 7/13/2023 "Solid VOIP for my Insurance Agency Using Dave 4.0" 5/5 What do you like best about Bridge Insure? Since starting my independent insurance agency here in Scottsdale, Arizona, I have had Bridge "Dave" VOIP services. What makes them amazing is the sound quality as it sounds so crisp and clear. Like talking to someone standing right next to me. In addition for the cost, you get eSignature which I use everyday (saves $400 over docusign) which pays for the service by itself. You get every feature that you find with the big carriers at a fraction of the cost. When I need support, I talk to someone in the US that takes care of my request right then and there. They have a lot of features like marketing, integrations into CRM systems for screen pops... I would recommend them to any other insurance agency looking to scale at fair prices and add-on features (esign, faxing, texting, conference calling, desktop sharing like zoom with no time limits, visual voicemail, chat for your website, call recording/download, full call center monitoring of lines/queues, full IVR...) all included for the one very affordable price. When I saw what the competition was charging me, I am so glad another agent referred me to Bridge. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? I'm looking forward to the next release of the phone app, hoping it will include many more features. At the moment, it allows you to make and receive calls, send texts, access visual voicemail, and use website chat. I really enjoyed the service when I was with them. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Call routing, VOIP Quality, Texting, eSignatures, WWW Chats Review collected by and hosted on G2.com. Show More 10/26/2025 Current UserValidated ReviewerSource: Organic BH Brie H. Operations Coordinator, Account Executive Insurance Small-Business (50 or fewer emp.) 7/24/2025 "Decent VOIP System with Useful Integrations, But Some Bugs" 3/5 What do you like best about Bridge Insure? Bridge Insure is a solid VOIP system that integrates with AMS360 and AgencyZoom, which makes it easier to tie communication into our workflow. The call quality is clear, and the core features do what we need them to do. I also appreciate that the team is actively working on improving the platform and seems open to user feedback. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? Support is only available via chat, which means resolving issues can take longer than if you could just call and speak to someone. The mobile experience is also lacking—texting used to be available in the mobile app, but after a recent update, that feature was removed. Now you can only text from the desktop version, and the site isn’t mobile-friendly. The AMS360 and AgencyZoom integrations are helpful when they work, but they can be a bit buggy and inconsistent at times. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Bridge Insure helps centralize our communication system and streamline how we connect with clients. By integrating with AMS360 and AgencyZoom, it allows us to log call activity and track communication within the systems we already use daily. This saves time and reduces the need to manually update contact records or switch between multiple platforms. The ability to call, transfer, and (on desktop) text from a single interface helps keep our team more organized and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.") JL Justin L. Insurance Agent Insurance Small-Business (50 or fewer emp.) 5/15/2025 "Bridge Insure Review – A Game-Changer for Insurance Agencies" 5/5 What do you like best about Bridge Insure? What I like best about Bridge Insure is how it brings everything together in one place—VoIP, texting, eSign, document sharing, and live chat—all accessible with a single login. It’s incredibly efficient and has saved our team a significant amount of time. The platform is remote-friendly, which is perfect for our hybrid setup, and the customer support is top-notch—always responsive and helpful. Plus, we’ve actually reduced costs by consolidating multiple tools into this one solution. Most importantly, it’s improved how we communicate with clients, making interactions faster and more personal. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? While Bridge Insure offers a lot of value, there are a few areas that could use improvement. The eSign functionality, while mostly reliable, isn’t as feature-rich as platforms like DocuSign or InsureSign—it gets the job done, but lacks some of the advanced options and polish of those more established tools. Another challenge is retrieving call recordings, especially when using a hunt group where everyone shares the same outgoing caller ID. The setup makes it tedious to track down specific call recordings to log, and the process could definitely be more efficient. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Bridge Insure is solving several key problems that our agency faces—namely, the inefficiency of juggling multiple disconnected tools, inconsistent client communication, and the challenges of managing a hybrid or remote workforce. By consolidating VoIP, texting, eSign, document sharing, and live chat into a single platform, it eliminates the need for multiple logins and reduces the risk of things slipping through the cracks. This integration has significantly improved our team’s productivity, response times, and client satisfaction. It also pairs well with hybrid/remote work, allowing our staff to stay connected and responsive no matter where they are. The result is a more streamlined operation, better communication with clients, and ultimately, more time to focus on growing the business rather than managing tech. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. I am the insurance agency owner/agent Small-Business (50 or fewer emp.) 5/1/2025 "Bridge has exceeded my expectations for my insurance agency" 5/5 What do you like best about Bridge Insure? I love the cell phone app that I can receive and make calls on and also be able to check voicemail right from the app. I love how it integrates with my other software as well. I use the app daily while taking and receiving calls all days long. It is so easy to use and implement into my daily routine!! I can't say enough about the system. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? I really don't dislike anything and I have been using them for so many years. IT dept is great and meets my needs in a prompt way. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? The problem that they solve is the ability to have my business calls come into my office and also on my cell phone as well. I am constantly on the go and having that seamless ability makes it so much easier for me to do my daily routines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jana F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jana F.") JF Jana F. Agent and Service Manager Small-Business (50 or fewer emp.) 7/1/2025 "Can always help with what I need" 5/5 What do you like best about Bridge Insure? Anytime I have an issue or update that is needed, I can reach out via chat and be assisted. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? I wish the text messages would appear in a different way on my smartphone. I have to use my computer to utilize the texting feature, so I do use it often and often miss a text message due to not being at my computer. I am in sales so it is not do-able for me to be tied to a desktop all day but wish the texting would improve in future upgrades. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Helping to manage all communication within one system - text, esign, fax all communicate with the agency management system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeline M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeline M.") JM Jeline M. Customer Service Representative Small-Business (50 or fewer emp.) 7/22/2025 "Super Convenient and Easy to Use!" 5/5 What do you like best about Bridge Insure? The app is very user-friendly and simple to navigate. Everything is well laid out from the time you open it, making it easy to find what you're looking for. Whether you're a first-time user or someone who uses it frequently, the smooth interface and straightforward design make the experience simple and efficient. Also, their customer service is easy to reach since you can simply use the chatbox. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? I haven’t encountered any major issues with the app so far—it’s been running smoothly and reliably on my end. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Bridge Insure helps us communicate with our clients and manage documentation effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JB Johnathan B. Agency Principal Small-Business (50 or fewer emp.) 5/20/2025 "Excellent solution with many facets for simpifying comms!" 5/5 What do you like best about Bridge Insure? 1. Excellent support - we are not a techy agency and when we need help, they are extremely responsieve and helpful. 2. Breadth of features - - texting platform we have tried numerous others and it is so easy to use - e-signature - so easy to use and saves so much time. - VOIP and fax are excellent too 3. We have been using it for a few years but the ease of getting set up and going was very intuitive and easy. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? If I had to nit-pick, one minor drawback of having to use Bridge website and Dave app. If there was a way to consolidate the two into one, that would be nice. Still, good far outweighs this minor issue. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? We went to Bridge for the VOIP platform. It was going to save us money on our monthly phone bill and facilitate calls between multiple locations. It wasn't until after we were sold on the VOIP platform that we learned about e-signature, texting and faxing which were all icing on the cake! We got all those incredible features, increased efficiency, consolidation and saved money! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JL Jessica L. CSR Small-Business (50 or fewer emp.) 7/21/2025 "Unfortunately, my experience with the Bridge phone system hasn't been positive" 1.5/5 What do you like best about Bridge Insure? Integration with Existing Systems: The Bridge phone system seamlessly integrates with our current infrastructure, which did make the transition smoother and less disruptive. Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? Complicated Setup: The initial setup process can be confusing, and it took longer than anticipated to get everything up and running properly. User Interface: The interface is not as intuitive or user-friendly as we would have liked, leading to a steep learning curve for our team. Limited Customer Support: Response times from customer support can be slow, making it challenging to resolve issues quickly. Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Data Accuracy and Reporting: Bridge Insure helps ensure that data is consistently accurate, and the reporting features provide better insights into our operations, which is helping us make more informed decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 7/17/2025 "THE BEST CUSTOMER SERVICE TEAM" 5/5 What do you like best about Bridge Insure? The customer service team is top notch. Easy to get ahold of and they always have a quick fix for what I need. On top of that, the app and website are user friendly and include great features like eSign and the sales automation. I use Bridge every day and I have nothing but good things to say about Bridge! Review collected by and hosted on G2.com. What do you dislike about Bridge Insure? I can't say I have any complains at this time! Review collected by and hosted on G2.com. What problems is Bridge Insure solving and how is that benefiting you? Hmm I have not heard of anything new coming to Bridge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/bridge-insure/pricing) ##### ##### Bridge Insure Features Administration Accounting Contact Management Commissions Insurance Documentation Claims Management Insurance Policy Management Invoicing & Receipts [ View More Features ](https://www.g2.com/products/bridge-insure/features) ##### Categories on G2 [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) ##### Explore More [Opendock vs Conduit for dock scheduling and trailer visibility: which do operations teams actually keep using after the initial rollout?](https://www.g2.com/discussions/opendock-vs-conduit-for-dock-scheduling-and-trailer-visibility-which-do-operations-teams-actually-keep-using-after-the-initial-rollout)[Best Task Management Software](https://www.g2.com/articles/best-task-management-software)[Highly recommended CRM software for large enterprises](https://www.g2.com/discussions/crm-highly-recommended-crm-software-for-large-enterprises) [What is the most affordable remote desktop software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-remote-desktop-software-for-smbs)[Which bot platforms create natural conversations that handle customer inquiries without feeling robotic?](https://www.g2.com/discussions/which-bot-platforms-create-natural-conversations-that-handle-customer-inquiries-without-feeling-robotic)[Pros and Cons Details](https://www.g2.com/products/bridge-insure/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)