IP

Ivy P.

Escalation Resolution Specialist

Real Estate

Mid-Market (51-1000 emp.)

11/13/2019

"Computerized Telephone "

5/5

What do you like best about Bria?

The phone is click away without the hassle of an actual phone. Review collected by and hosted on G2.com.

What do you dislike about Bria?

I haven’t experienced any bad suitations with it. It has always worked and I can make calls Review collected by and hosted on G2.com.

EW

Edward W.

Associate

Small-Business (50 or fewer emp.)

2/22/2019

"Great Softphone for VoIP Calls"

5/5

What do you like best about Bria?

This product has a great layout and interface. There is a call log so that you can see recent calls with a timestamp. All you need to do is plug a headset into your computer and you can make and receive calls with ease. There are the typical hold, mute, transfer, and conference functions which make it as effective (if not moreso) than a physical phone. Review collected by and hosted on G2.com.

What do you dislike about Bria?

There are sometimes issues with volume. You definitely want to have a good quality headset to minimize these occurences. Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

This is great if you are looking for a soft phone that has quality service at a decent price. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

Bria allows me to make and receive calls at the click of a button. I can monitor the call status on my computer as well as the call log. Review collected by and hosted on G2.com.

AB

Andre B.

Solutions Architect

Mid-Market (51-1000 emp.)

7/18/2019

"Good IP Phone replacement"

4/5

What do you like best about Bria?

It is easy to use and integrate with my Active Directory Review collected by and hosted on G2.com.

What do you dislike about Bria?

The mobile app is a subscription not a one time purchase. Review collected by and hosted on G2.com.

UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

5/16/2019

"Super great for days I need to call!"

4/5

What do you like best about Bria?

What I really enjoyed about this software is the ability to simply make phones calls straight from my computer screen. It is awesome to know that you can contact those you need to wherever you are. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Sometimes this softphone runs a little slowly. Maybe that is my own internet connection, I have just noticed that sometimes my call will cut in and out, whether that is a video call or a phone call Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

Just make sure you take your time to understand this program before you start making phone calls. You do not want to be unprepared while you are in the middle of a call with someone important. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

I have really benefited from the ability to simply communicate from my computer. I am not always next to my work phone, or even my cell phone, so it has been really helpful to make calls and communicate from my computer. Review collected by and hosted on G2.com.

AF

Alfonso F.

Sr

Small-Business (50 or fewer emp.)

11/26/2018

"The best voip software you' ve ever had"

4.5/5

What do you like best about Bria?

Give it a try, i can swear there' s no other product that is such as useful as x-lite and it' s very easy to implement and set up on final users. There' s no need for a physical desk phone, you can use it with headphones or any audio device you have. Don' t worry if you have low band with it still works.No matter if i 'm traveling across the world or sharing my mobile web access, x-lite is the best option i 've met. Bandwidth usage is incredibly low and voice quality is the best. I feel like i 'm sitting at my desk in my office. No long-distance call charges and i 'm missing a single call. . Been a user since 2010 and have no complaints about. You won' t regret Review collected by and hosted on G2.com.

What do you dislike about Bria?

Maybe contacs should be backed up in a cloud storage i dont know if already does it Review collected by and hosted on G2.com.

BE

Bethany E.

Physical Therapist

Enterprise (> 1000 emp.)

2/7/2019

"Bria Review"

4.5/5

What do you like best about Bria?

I like how quick it is to download and how simple it is to use. this has got to be one of the most used softwares that I have for work. I could not do my job without this software. I work from home and so I just had a soft tutorial with all the software we use by video chat and I have no issues navigating this. This is one of the best viOP softwates I have used. Much better than X-Lite and some of the others. Does not freeze up near as bad most do or cut out during calls which is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Bria?

I will say this program freezes up about every other day or so which sucks. there is a few kinks and bugs with it which I hope they will fix soon. Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

make sure you always check for updates with this program otherwise it will start to lag. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

it allows me to be able to work from anywhere and always be connected to work as long as I have my laptop. Also it allows me to make phone calls through my laptop from my office number. Review collected by and hosted on G2.com.

AG

Ankit G.

Senior Consultant

Enterprise (> 1000 emp.)

2/4/2019

"Bria IP Calling"

4.5/5

What do you like best about Bria?

Bria is a best softphone app available in the market.Bria provide support in iOS,android and desktop.Bria provide awesome audio,video calling ,confernce calling feature.it provide crystal clear audio,video quality.Bria has a capability to register with any pbx server,even it support open bux like asterisk, kamailio ,opensip etc. Review collected by and hosted on G2.com.

What do you dislike about Bria?

HuBria is very advance for normal people who are not much more aware of softphone app.who dont know how to register with any pbx.Bria should provide user manual for it or provide one time free support. Bria is bit costly,there are many softphone available in the market which are free of cost.Bria dont provide free trial for single user. Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

Bria should provide integration with traditional telephony platform like traditional prepaid and postpaid systems.Bria should provide solution in less cost. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

Drawback of tradition telephony system was its cost.company which is having 1000+ employee can not use normal telephony service .otherwise they have to take multiple connection and cost will be huge.Bria solves this purpose.you can configure one pbx server &take sip trunk line and register bria from all systems.its very cost effective solution for the big organization.companies can do there meeting in Bria.screenshare feature of Bria saves operation time,very useful for customer support.Bria support multiple audio video codecs so it work on even poor network quality. Review collected by and hosted on G2.com.

US

Verified User in Sports

Small-Business (50 or fewer emp.)

9/24/2019

"Software gets the job done"

5/5

What do you like best about Bria?

Phone calls have good quality and just amazing Review collected by and hosted on G2.com.

What do you dislike about Bria?

Umm lets see, i dislike.... well maybe nothing Review collected by and hosted on G2.com.

US

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

3/19/2019

"Portable office number"

5/5

What do you like best about Bria?

I really liked being able to hire a salesperson and allow them to use their own cell to take company calls. Not only did this save me money, it was easier for them to have just one phone to carry around the floor with them. Additionally, this gave them a record on their phone of people they'd spoken to during the day so they could follow up at home if necessary. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Bria is still perfecting their product. We had trouble with the calls dropping when salespeople walked outside or moved between wireless access points. Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

There's a good deal of setup required and software updates can mess with your Bria settings and require you to go through them again to see what changed. Users should be at least a little tech savvy or you need to have a Bria Administrator on hand to keep things working. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

I can call a customer from my mobile, anywhere I have service, and it looks to them like I'm calling from my office. I do not have to dial long strings of code to prevent them from learning my personal number, and when they return my call, they get the receptionist at the main office. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/17/2019

"Good soft phone but could be better"

4/5

What do you like best about Bria?

Call connection is usually really clear. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Voicemail functionality is a little behind the times; it would be better if they emailed you when there was a voicemail and you were able to delete from there. Review collected by and hosted on G2.com.