SH

Scott H.

Mid-Market (51-1000 emp.)

9/14/2020

"My firsthand experience with Bria"

5/5

What do you like best about Bria?

The integration with our existing VoIP service was very easy, as well as the administration. Review collected by and hosted on G2.com.

What do you dislike about Bria?

BLF integration with our VoIP service would have been nice Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

Absolutely take the time and do a live trial of Bria. It's easy to get started and a high end product worth consideration. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

Bria has helped us solve remote work issues due to Covid-19. Previously we only had physical desk phones and scrambled to a solution to enable working remotely. Bria was easy and I don't regret the decision at all. Review collected by and hosted on G2.com.

SC

Shelley C.

Audio Visual Coordinator

Mid-Market (51-1000 emp.)

9/25/2020

"Bria - Softphone solution"

4.5/5

What do you like best about Bria?

Easy to use & establishes a good connection. Even the free version works good. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Setup was a bit tricky and I get too many emails from customer support checking to see if i need assistance or want to upgrade. Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

You may need help with setup, but once installed it is very easy to use. Even the free version is useful. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

Bria is used to call people nationwide to complete phone interviews. It has good connection & establishes the calls quickly. Review collected by and hosted on G2.com.

BG

Brandy G.

Small-Business (50 or fewer emp.)

9/14/2020

"BRIA TEAMS REVIEW"

5/5

What do you like best about Bria?

I like the screen sharing the best. All my team works from their homes so having screen sharing is the best when something needs to be addressed Review collected by and hosted on G2.com.

What do you dislike about Bria?

only issue I had were the group messages but that has been corrected now Review collected by and hosted on G2.com.

TD

Tom D.

IT Manager

Mid-Market (51-1000 emp.)

9/22/2020

"Bria powers our entire call center."

4.5/5

What do you like best about Bria?

Bria lets our callers access our clouded VoIP provider whether they are on premises or working from home. Review collected by and hosted on G2.com.

What do you dislike about Bria?

I have not come across any downside to using Bria yet. Review collected by and hosted on G2.com.

JA

Jose Luis A.

Business Consulting Manager

Small-Business (50 or fewer emp.)

5/29/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"An alternative for international calls"

4.5/5

What do you like best about Bria?

Xlite is an application mainly for computers, it is great for making internet calls, as it has the reliability of a mobile phone, it doesn't have the key issues that cell phones have, and that's because they don't have a signal, because unless you have a bad internet signal this won't be an impediment to using this tool, it's widely compatible with devices like Windows XP 7 or 8 and, of course, with Mac OS X. You just have to enter the number and it will be like having a real-time mobile conversation. Of course you need hearing aids and microphones. Review collected by and hosted on G2.com.

What do you dislike about Bria?

The application once activated depending on the speed of our machine is normally a little sluggish, but this hasn't bothered at all since the start of the program Review collected by and hosted on G2.com.

Recommendations to others considering Bria:

I use it in my work because I have international clients and I must constantly keep in touch with them. Excellent for call centers where you make big calls, because there is no regular cap for calls, and you can make all the calls you need in the day. Review collected by and hosted on G2.com.

What problems is Bria solving and how is that benefiting you?

I typically communicate with relatives and customers abroad and pay international calls, at least it will be a major income so essentially what I do is communicate via this application and thus avoid such high costs of international calls, personally, I don't have hearing aids, so I tell you from my own experience that if you have a microphone and horns, you can enjoy this tool without limitations. Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

9/16/2020

"Very convenient and user friendly"

5/5

What do you like best about Bria?

The layout of the desktop app is very minimal and easy to navigate. And from an admin perspective its easy to setup the users on the back end and just share the team with them. Review collected by and hosted on G2.com.

What do you dislike about Bria?

The mobile app does not work well with your notifications. We use a phone queue so the mobile version is not as reliable. We use the desktop app. Review collected by and hosted on G2.com.

PV

Patrick V.

Small-Business (50 or fewer emp.)

9/17/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Useful and easy to use"

4.5/5

What do you like best about Bria?

We find it easy to use and the support is accessible. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Lack of French tutorials, it would be good to have French tutorials. It would be good to have our invoices in CAD currency. Review collected by and hosted on G2.com.

CP

Charlie P.

Small-Business (50 or fewer emp.)

9/14/2020

"Highly recommend! Best in class!"

5/5

What do you like best about Bria?

Best communication phone system that I've found. Have used for many years. Review collected by and hosted on G2.com.

What do you dislike about Bria?

nothing that I dislike, everything works wonderfully. Review collected by and hosted on G2.com.

JS

Jason S.

Senior Consultant

Small-Business (50 or fewer emp.)

9/16/2020

"Bria- very good voip mobile app"

4/5

What do you like best about Bria?

Clean interface and easy to use. Seems to be reliable. Review collected by and hosted on G2.com.

What do you dislike about Bria?

It's not compatible with some sms services. I use a white label voip solution for my clients and I can't integrate sms currently.

It's a little pricey too. Review collected by and hosted on G2.com.

ML

Martin L.

Mid-Market (51-1000 emp.)

10/1/2020

"Easy as H..."

5/5

What do you like best about Bria?

I enter my setting once and it works on every device I use it on! Review collected by and hosted on G2.com.

What do you dislike about Bria?

I would like to see easier option for call forward, follow me and so on... Review collected by and hosted on G2.com.