MN
Mei Thi N.
Financial Consultant
Small-Business (50 or fewer emp.)
"used to use good"
5/5
What do you like best about Bria?

good service to work easily like a secretary. Many useful tools, but about cost I think we need more promotion. This gets better experienced for customers. So lets notice! Review collected by and hosted on G2.com.

What do you dislike about Bria?

many tools but does not enough key.................... Review collected by and hosted on G2.com.

Tamara G.
TG
Tamara G.
Business Development Specialist
Mid-Market (51-1000 emp.)
"best way to communicate at work"
5/5
What do you like best about Bria?

the layout is so simple and easy to find who i am looking to message Review collected by and hosted on G2.com.

What do you dislike about Bria?

sometimes it lags and freezes and its hard to communicate Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great VOIP app"
4.5/5
What do you like best about Bria?

A functional and reliable SIP solution with robust features.

The ease of configuring the softphone helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Bria?

what I don't like is that licensing is by extension Review collected by and hosted on G2.com.

David G.
DG
David G.
IT Director
Mid-Market (51-1000 emp.)
"Descent VOIP mobile app"
3.5/5
What do you like best about Bria?

It's an easy-to-use interface, and the quality seemed to be good. Review collected by and hosted on G2.com.

What do you dislike about Bria?

We were never able to get it to work on chrome OS despite its availability on that platform. Review collected by and hosted on G2.com.

Jyernazrie R.
JR
Jyernazrie R.
Talent Acquisition
Mid-Market (51-1000 emp.)
"Bria is a simple tool but could be better"
3.5/5
What do you like best about Bria?

It's straight forward and easy to use. It can always be better. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Sometimes it goes silent when I use it with a Bluetooth device Review collected by and hosted on G2.com.

AJ
Anmol J.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Bria cannot miss a step"
5/5
What do you like best about Bria?

It's Cloud, SaaS, web-based deployment is top-notch. Its knowledge base is absolutely unbeatable. There's none like it. Review collected by and hosted on G2.com.

What do you dislike about Bria?

It does not provide support for Linux. I am hoping this gets taken care of in the future. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good Product, works well on Mac"
4.5/5
What do you like best about Bria?

It has been more stable over the last year. I have had no issues with connections while on calls or updates reverting the settings. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Sometimes typing the number in the call field is a little delayed. Review collected by and hosted on G2.com.

Kris F.
KF
Kris F.
Director
Small-Business (50 or fewer emp.)
"Bria did exactly what we needed - works well , easy to use on desktop and mobile and is reliable"
5/5
What do you like best about Bria?

Easy to setup, reliable, features work.

We were a small business with a VOIP system with physical phones. We then moved into a new location and were looking for a reliable softphone that worked on desktop and iphones. We tried about 4/5 other solutions first before Bria. Bria was the first one we felt was truly reliable and finally meant we could ditch the physical phones. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Not too much. The UI is a little dated and a bit of training to show staff to get the most of it. Review collected by and hosted on G2.com.

Dmitry S.
DS
Dmitry S.
VoIP Engineer
Mid-Market (51-1000 emp.)
"Stable and simple SIP client"
4/5
What do you like best about Bria?

I like its PUSH service and battery life, simple ui and stability. It registers and holds PUSH registration stable. Also voice quality is good. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Unable to completely turn off some features. Inconvenient call history module. Unable to do full remote provisioning with passwords. We need some API to provision our customers with full SIP accounts without need to specify account details in Teams web UI. Also now it requires to manually track fired and suspended users without integration with our internal systems. Review collected by and hosted on G2.com.

Ky T.
KT
Ky T.
Principal Agent
Small-Business (50 or fewer emp.)
"Great support team and easy to use"
4.5/5
What do you like best about Bria?

I love that I have a soft phone app directly on my phone that helps me stay connected with clients so easily! Plus, it integrates so that when I click on a contact I can call out using BRIA or my regular cell service. Having the capability to use BRIA for phone contacts enables me to shield my personal information. Review collected by and hosted on G2.com.

What do you dislike about Bria?

Sometimes incoming calls to the softphone app won't work if my phone is locked. Thankfully, support was able to help me update the settings on my phone to make it more functional. Review collected by and hosted on G2.com.