Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Management and Intuitive Use"
5/5
What do you like best about Brex?

I love how intuitive and quick the Brex platform is. It was super easy to set up, allowing us to effortlessly issue cards for staff and manage payment limits by department. Brex made travel easier by enabling us to provide each staff member with cards and set a small budget for the trip. I appreciate that the staff could use their app and also received physical cards. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It took a few days for an external payment to process. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review! We're glad Brex made it easy to get your team up and running with cards, set the right spending controls, and simplify travel.

HR P.
HP
HR P.
Operations General Manager - HR
Small-Business (50 or fewer emp.)
"Perfect for Small Business Banking"
5/5
What do you like best about Brex?

I like how simple Brex is to use. The customer service is phenomenal; anytime I've had a question or needed help, they've been great. The initial setup was very easy, and I appreciate the real-time accuracy and opportunity it provides to manage funds well. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review! We're glad Brex is helping make payments and receivables easier while saving you time each week.

Zoribel M.
ZM
Zoribel M.
Inventory Supervisor
Mid-Market (51-1000 emp.)
"Brex App: User-Friendly, Straightforward, and Easy to Use"
5/5
What do you like best about Brex?

It’s user-friendly and doesn’t require too many steps. I like that it’s easy to use and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I don’t have anything I dislike about the Brex app. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex feels straightforward and easy to use. Simplifying expense management and reducing unnecessary steps is exactly what we aim to deliver.

It’s great to hear the platform is helping you stay organized and quickly find the information you need. Thanks again for sharing your experience with us!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Flexible and easy-to-use corporate card with modern features"
4.5/5
What do you like best about Brex?

Brex continues to provide a wide variety of modern tools for cardholders to manage their accounts through multiple channels, including via iOS app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The single biggest downside from my perspective is the lack of being able to earn personal rewards, instead of or in addition to rewards for my company. Having bonus categories or merchant offers (like Amex Offers) would be a big benefit. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

We're glad you like the app! Thanks for leaving a review.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Smooth Setup, Enhances Transaction Management"
4.5/5
What do you like best about Brex?

I use Brex for daily business transactions, including paying suppliers and vendors. I like how it allows us to swiftly add invoices, manage monthly payable capital and details. I also found the initial setup to be super smooth and easy, which I appreciate a lot. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think the main area where Brex could do more is with the accounting features. It's not quite there yet, especially if you could easily integrate some kind of AI functionalities for free. That would really enhance the experience. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for your review. We're glad to hear Brex has made it easy to manage invoices, vendor payments, and your day-to-day business transactions, and that getting started was a smooth experience. We also appreciate your feedback on our accounting features and AI capabilities. Insights like yours help us continue improving the experience.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Fast Virtual Card Issuance, But Bulk Updates Are Still Missing"
2.5/5
What do you like best about Brex?

The time optimization when issuing cards. Virtual cards that can get locked, unlocked and issued in less than a minute. It makes escalations, cancellations or issues a lot quicker than other vendors.

The AI Agents are working a bit better and could help optimizing time with the auditing as well. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It is still missing some bulk updates that would make it easier to complete expenses. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping your team move quickly with virtual cards and streamline expense management across multiple countries. Saving time while providing better visibility and control is exactly what we aim to deliver.

We also appreciate your feedback on bulk expense updates. If you have specific ideas on how this workflow could be improved, we'd love to hear them. Please reach out to reviews@brex.com with any additional details so our team can take a closer look.

JC
James C.
"Effortless Budgeting and Procurement Tool"
5/5
What do you like best about Brex?

I like that Brex is very easy to use. It's straightforward, and I enjoy that I can use it on my watch for quick access. The notifications for every transaction keep me informed about my spending, which I find really helpful. I love that I can see a history of all my transactions, making it one of the best tools for my job. The initial setup was super easy and fast, taking no more than five minutes, which was very convenient. I've had the card for about a year and a half, and it's become one of my favorite things, especially for the company. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I'm having a hard time with the HabitConnect to my actual phone. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad to hear Brex has made budgeting and tracking spending easier for you, from quick setup to real-time notifications and easy access across devices.

We also appreciate you flagging the issue you’re experiencing with HabitConnect on your phone. Feedback like this helps us identify where we can improve, and we’ll be sure to share it with our team.

Thanks again for using Brex and for taking the time to share your experience.

Tomasz R.
TR
Tomasz R.
Senior developer
Small-Business (50 or fewer emp.)
"Flawless Android App for Adding and Confirming Cards"
5/5
What do you like best about Brex?

Android phone app. Adding a card to the wallet and confirming it through the app works flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It's company card, not sure how much we're paying for it. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad the Android app and wallet integration have been working seamlessly for you. That smooth experience is exactly what we aim to deliver.

It’s also great to hear the app helps you stay on top of expenses and quickly spot unexpected charges. Thanks again for sharing your experience with us!

Anthony W.
AW
Anthony W.
Regional Account Manager
"Effortless Expense Tracking with Brex"
5/5
What do you like best about Brex?

I love how Brex makes tracking mileage super simple because the app quickly brings up the address you're entering without needing to go back and forth between different map tools. I also find the integration between the issuing bank card and the app to be super simple, as charges from my Brex card automatically show up in the app. It makes managing receipts very easy; some vendors' receipts automatically show up without needing to snap a picture, which is perfect for an active outside salesperson like me who's often on the road. I appreciate this integration, as I've never had it with other platforms like Concur. The map search functionality when entering mileage expenses is second to none, recognizing my location and making the process incredibly easy. This app is light years ahead of what I've used before, making life way simpler. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think integrating more and more of typical vendors, whether it's a Holiday Inn or Country Inns and Suites, and having alliances with some of the frequent vendors, even nationwide gas station chains like Mobil, Arco, or Marathon, where their receipts would automatically upload into your purchase would be helpful. Some do today, but it'd be great if more were integrated into the platform so you didn't have to snap a receipt. Also, it took a little longer than probably necessary to get a credit card issued to me when I started. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed feedback. We’re glad Brex makes mileage tracking, receipt capture, and on-the-go expense management easy, especially for teams spending a lot of time in the field. We also appreciate your suggestions around expanding vendor receipt integrations and speeding up card issuance, and we’ll share that input with the team as we continue improving the experience.

Matt M.
MM
Matt M.
VP of Brand Development
Mid-Market (51-1000 emp.)
"Easy to Use, Time-Saving Automations, and Nice Rewards"
4.5/5
What do you like best about Brex?

The website and app are easy to use. Automations are available to streamline processes and save time around the organization. The rewards are nice as well. Overall, solid app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It can take a little while to see the system learn automations and auto fill type of stuff. But overall, no major complaints. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping streamline expense management and save your team time with automations and an easy-to-use platform. That’s exactly what we aim to deliver.

We also appreciate the feedback on the speed of automation learning. Insights like this help us continue improving how quickly the system adapts to your workflows. Thanks for sharing your experience with us!