Alison S.
AS
Alison S.
Clinical Onboarding Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Service! Great Product!"
5/5
What do you like best about Brex?

I really like Brex for its seamless expense management and robust financial tools tailored for modern businesses. The platform simplifies company spending with features like virtual cards, automated expense categorization, and real-time tracking, which save time and reduce manual effort.

The upsides of using Brex include generous rewards tailored to business needs, such as travel and SaaS discounts, a high credit limit without requiring personal guarantees, and easy integration with accounting tools. It’s a great solution for scaling businesses looking for flexibility and streamlined financial management. Review collected by and hosted on G2.com.

What do you dislike about Brex?

While I absolutely love Brex, there are a few areas that could be improved. The platform’s focus on startups and high-growth companies means its underwriting criteria might exclude smaller or less-funded businesses. I also find the lack of dedicated customer support or live assistance challenging when issues arise.

The reporting and analytics tools, while useful, could be more customizable for businesses with specific or complex needs. Lastly, certain fees or conditions on reward redemption could be more transparent to help users maximize their benefits. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you so much for your review and feedback, Alison! We're thrilled to hear that we're able to help you manage your expenses.

Ariel H.
AH
Ariel H.
Enterprise Account Executive
Mid-Market (51-1000 emp.)
"Effortless Expense Management and Compliance"
5/5
What do you like best about Brex?

I use Brex to purchase flights and hotel stays, as well as for travel expenses during business trips. I like how simple it is to upload receipts and add memos, whether via email or via WhatsApp. It saves me a lot of time and is very straightforward. It enables me to maintain compliance with internal policies for expensing business-related expenses. The initial setup of Brex was pretty straightforward, and it didn't take too much time. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think my business operations manager mentioned that it does properly allow them to do proper analysis of spending and organizing where money is going. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making travel expenses easy to manage, from quick receipt uploads to staying compliant with internal policies. That simplicity and time savings are exactly what we aim to deliver.

We also appreciate the feedback on spend analysis and reporting. Visibility into where money is going is critical, and insights like this help us continue improving those capabilities.

Thanks again for sharing your experience with us!

Morgan B.
MB
Morgan B.
Director of clinical impact
Mid-Market (51-1000 emp.)
"User Friendly for both Employee and Employer"
5/5
What do you like best about Brex?

Its very user friendly. The app and the website are easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing really. There's usually a lag when uploading a receipt or updating a memo which is inconvenient but not a deal breaker. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is easy to navigate and fits naturally into your workflow, especially with Slack and messaging integrations. That’s exactly the kind of simplicity we aim to deliver.

We also appreciate the note on lag when uploading receipts or updating memos. We know speed matters in those moments, and feedback like this helps us continue improving performance.

Thanks again for sharing your experience with us!

FB
Fernando B.
Small-Business (50 or fewer emp.)
"Smooth Expense Management with Outstanding Support"
5/5
What do you like best about Brex?

I like that the Brex site is easy to use and that managing company expenses is straightforward. The ability to cancel and replace a card quickly when unusual charges occur is a huge plus, especially since replacements arrive in just 3 days. I appreciate the detailed charge reports where you can attach receipts and pictures. Brex has a really good fraudulent awareness system, sending me alerts about unusual charges, and the card replacement and dispute processes are very customer supportive. The initial setup was also very easy after providing proof of company legal entity, and I'm very happy to have the card. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing really. Everything is ok Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex makes it easy to manage expenses and that features like real-time alerts, quick card replacement, and detailed charge reporting are working well for you. That level of control and security is exactly what we aim to deliver.

It’s great to hear setup was smooth and everything has been running reliably. Thanks again for sharing your experience with us!

TH
Todd H.
"Brex Simplifies Expense Reporting Exceptionally"
5/5
What do you like best about Brex?

I really appreciate the convenience Brex offers, whether I'm on the road, at home, or in my office. It's so handy to resolve expenses quickly, ensuring the company is aware of where the money is being spent and that I'm being financially responsible. The system is easy to set up; it was very easy to get my name and payment account set up without any errors. Compared to other systems I've encountered, it's one of the simpler ones and much faster to get started. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think that there's no system for rewards integration. It's not that big of a deal to me, but having the ability to connect with reward systems of rental car companies, airlines, or hotels would be a very nice feature to add. It could even improve the offerings that Brex has. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for sharing your experience. We’re glad to hear Brex has made expense reporting easy and reliable for you, whether you’re on the road or in the office, and that setup was smooth from the start.

We also appreciate your feedback around rewards integrations with airlines, hotels, and rental car programs. Suggestions like this are helpful as we continue thinking about how to enhance the overall Brex experience.

Thanks again for taking the time to leave a review and for trusting Brex to help keep your expenses organized and up to date.

Isabella G.
IG
Isabella G.
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Brex"
5/5
What do you like best about Brex?

I appreciate how Brex allows me to upload receipts from travel expenses with ease. The feature where I receive a text message and can add a picture of the receipt is particularly convenient. Brex then automatically matches the receipt to the expense, seamlessly adding it to the portal for my accounting manager to review. This automation streamlines the process and reduces manual effort. Another aspect I love is how straightforward the initial setup was; having used Brex for three years now, I can attest to its user-friendly nature. I am highly satisfied with Brex, as reflected in my rating of 10 for recommending it to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Sometimes I don't get a text message, but I also have the app so I can use the app. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks, Isabella! We appreciate you leaving a review and recommending Brex.

Leonardo R.
LR
Leonardo R.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Great user experience for a finance app."
5/5
What do you like best about Brex?

They improved the user experience on registering the expenses, it's very quick and doesn't feel annoying Review collected by and hosted on G2.com.

What do you dislike about Brex?

I still have nothing to report about this. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Hi Leonardo, thank you for the positive feedback. We are happy that you are a part of Brex!

Joshua N.
JN
Joshua N.
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Brex"
5/5
What do you like best about Brex?

I find Brex super convenient. It's really easy to have it on my phone, and it makes uploading receipts and adding notes to each expense a breeze. It's incredibly organized and intuitive, which makes managing business expenses simple. Setting it up on my phone was also super easy, and overall, Brex is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Brex?

No issues Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making it easy to manage expenses on the go and that features like receipt uploads and expense notes help keep everything organized. Delivering a simple, intuitive experience is exactly what we aim for.

It’s great to hear setup was easy and everything has been working well for you. Thanks again for sharing!

Cynthia A.
CA
Cynthia A.
Sustainability Mentor and Latin America Projects Development
Enterprise (> 1000 emp.)
"Facilitate the Financial Management of Our Startup"
5/5
What do you like best about Brex?

I love how easy it is to use Brex. I can upload my suppliers' invoices and manage the items without complications, which makes my life much easier. Additionally, I can create invoices or receipts for my clients and send them directly to their email, saving me time by not having to use another platform to do it. This is very valuable to me, as it saves me a lot of time. I also appreciate that the initial setup was super easy; we were able to link the previous account and see how much money we have in total. Brex is super fast and doesn't charge usage fees, which is great. I definitely recommend it, in fact, I have already recommended it. Review collected by and hosted on G2.com.

What do you dislike about Brex?

On the invoices side, I can't send the invoice to multiple emails, or I haven't figured out how to send it to multiple emails; I only send it to one person. I would like to be able to send it to more people. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for sharing your experience and for recommending Brex. It’s great to hear that our invoicing, bill pay, and setup have helped save you time. We appreciate you calling out the limitation around sending invoices to multiple emails, and we’ll pass that feedback along as we continue refining this feature.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"The Best Expense Management Software—Super Easy with a Great Interface"
5/5
What do you like best about Brex?

Is the greatest expense management software I have ever used. Is super easy and I love the interface between the user and the software Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing really, everything is great, I do not have any bad thing Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for your review. We’re glad to hear Brex has made expense management and reimbursements easier for you, especially while traveling for work. Creating a simple, intuitive experience is exactly what we aim to deliver.