Nick G.
NG
Nick G.
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Brex"
5/5
What do you like best about Brex?

What I like most about Brex is that the app is super simple. I'm able to reimburse the company if there's something I needed to pay for, and it makes it really easy for me to just pay. I also appreciate that the initial setup was super simple. They shipped me the card within normal shipping time, and it was easy to set up the app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only thing I'd say could be improved is the card quality. I've had two cards. I lost one, and then the second one I have now, both were really quick to rub off the numbers. But the lettering on the back of the card has fully rubbed off my name and the card number. It's kinda hard to type in the number online if you don't have the app open. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex makes it easy to manage expenses and reimbursements, and that setup and delivery were smooth from the start.

We also appreciate the feedback on card durability. That’s important, especially when you need to access details quickly. Insights like this help us continue improving the experience.

Thanks again for sharing your review with us.

MS
Martin S.
Small-Business (50 or fewer emp.)
"Effortless Budget Management with Modern UI"
5/5
What do you like best about Brex?

I use Brex for work as a Senior Graphic Designer, and it truly streamlines the process of managing my work budget. I love the modern user interface, which includes features that normal bank apps often miss. It's also compatible with Apple, making it easy for me to connect with my iPhone and Apple Pay, so I can quickly access important information like balance, statements, and card info. The initial setup was lightning fast, and I could instantly use my Brex digital card. I also think the app is great, although it would be nice to have a simple switch to toggle between light and dark mode. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I love the app but I think it would be nice to toggle light and dark mode with a simple switch. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex helps streamline how you manage your work budget and that the interface, Apple Pay integration, and quick setup made it easy to get started.

We also appreciate the suggestion around a light and dark mode toggle. Feedback like this helps us continue improving the app experience. Thanks again for sharing your perspective with us!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Receipt Scanning Makes Expense Tracking Effortless"
4/5
What do you like best about Brex?

I like being able to upload receipts and have them “read,” so I don’t have to go into all the specifics. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Amounts that are placed on hold or show up as double charges aren’t easy to dispute. In my case, they still get deducted from the spending limit I have with my company. This isn’t on Uber’s behalf; it’s on Brex, but I still can’t dispute them, which makes it a hassle. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for sharing your experience! We're glad receipt capture helps make expense reporting faster and simpler. We also appreciate your feedback on disputing pending or duplicate charges. We know that can be frustrating, and we've shared your feedback with our team as we continue improving the experience.

Daniel G.
DG
Daniel G.
Renewals administrator
Enterprise (> 1000 emp.)
"Straightforward, Intuitive Expense Management Made Easy"
5/5
What do you like best about Brex?

It’s a great tool for managing expenses. It’s straightforward, easy to use, and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Submitting expenses could involve less manual work. I think they could use AI to automatically determine the right expense tags, so I wouldn’t have to enter them manually. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex feels straightforward and intuitive, and that it makes it easy to keep expenses organized and accessible. That simplicity is exactly what we aim to deliver.

We also appreciate the feedback on expense tagging. Reducing manual work through smarter automation is a valuable suggestion, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us!

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Easy to adapt to"
5/5
What do you like best about Brex?

One thing I’ve really appreciated is how easy Brex has been to adapt to. The platform feels very intuitive and user-friendly, even from the start, which makes navigating features, completing purchases, and managing receipts feel seamless and low stress.d Review collected by and hosted on G2.com.

What do you dislike about Brex?

At this time, there really isn’t anything I would identify as needing improvement. Even the reimbursement process has been straightforward and easy to navigate, which has made the overall experience very seamless. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

That's great to hear! Thanks for sharing your experience.

Deborah E.
DE
Deborah E.
Mid-Market (51-1000 emp.)
"User-Friendly with Great Perks, but Setup Can Be Tricky"
5/5
What do you like best about Brex?

I really like that Brex is user friendly. The perks and the benefits that come with using Brex have just been amazing. It makes it easier to handle accounts receivable and finance processes by allowing me to upload receipts and get the information to the ones who need it. Once I was set up, it became easier to use and more beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Sometimes uploading receipts and figuring out what the card was used for can be confusing. It can be a barrier when trying to get the definitions or explanation of what the card was used for. Also, initially, it was not easy for me to set up Brex, and I needed help from finance. It was a little difficult and confusing with the questions it asked. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We are glad Brex feels user-friendly and is helping simplify receipt uploads and collaboration with your finance team. It is great to hear the value became clearer once you were up and running.

We also appreciate the feedback on setup and receipt clarity. We know those moments can create friction, and insights like this help us continue improving onboarding and making expense details easier to understand.

Thanks again for sharing your experience with us.

Susan P.
SP
Susan P.
Senior Training and Strategy Advisor
Small-Business (50 or fewer emp.)
"Brex Review"
5/5
What do you like best about Brex?

It is easy to navigate, and easy to upload my necessary documents for my job. User friendliness is key for me. Review collected by and hosted on G2.com.

What do you dislike about Brex?

No issues at this point in time as I only use this to track company expenses for my customer onsite visits. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you so much for leaving this review, Susan! We're glad to hear that we can help you track the status of your expenses!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Quick, Easy Purchases with Digital Wallet Compatibility and Seamless Integrations"
5/5
What do you like best about Brex?

So easy to use - any purchases are quick and easy with a personal card compatible with digital wallets and multiple software integrations across our tech stack. I love the automations and AI-powered updates. All of my purchases are flagged by Slack for me to check/review, and Brex does a great job of automatically categorizing them, adding a memo, and/or generating a receipt Review collected by and hosted on G2.com.

What do you dislike about Brex?

I have not personally experienced any downsides. All functions work as expected, and I've never needed to contact support or even have my own teammates fix any problems. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is making expense management seamless for your team, from automations and AI-powered categorization to real-time Slack visibility. That’s exactly the kind of efficiency and ownership we aim to deliver.

It’s great to hear everything is working smoothly across your workflows. Thanks again for sharing your experience with us.

Lessimp I.
LI
Lessimp I.
Founder and CEO
Small-Business (50 or fewer emp.)
"Challenging Setup but Efficient Once Running"
5/5
What do you like best about Brex?

It makes it extremely easy to facilitate payment to contractors and potentially integrating other HRIS systems to pay regular or remote employees, if needed. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I went through a wiring issue that could be improved. It wasn't automatic, and it required something to be fixed. There was a deficient mismatch issue, and overall, the setup was really hard, especially with the automation tool and API access. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is helping streamline payments to contractors and support your team’s workflows. That flexibility is exactly what we aim to deliver.

We also appreciate the feedback on wiring and setup. We understand how issues like mismatches and complexity with automation or APIs can create friction, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us!

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"The best to tool to track your travel expenses"
5/5
What do you like best about Brex?

It's tool that is very simple to use , one you log in you will clearly see what are your available balance and what's pending to be backed up like expenses that need a support or additional information for approval Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think the task options it's a bit hidden at not really easy to identify Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is helping you stay on top of your available balance, track pending tasks, and manage expenses with confidence. Making budgeting and expense management simple is exactly what we aim to deliver.

We also appreciate your feedback about the task section being difficult to find. Insights like this help us continue improving the experience and making key features easier to discover.

Thanks again for sharing your experience with us.