Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Brex Simplifies Business Spending with an Intuitive, Time-Saving Interface"
5/5
What do you like best about Brex?

Brex makes business spending simple with virtual cards, fast reimbursements, easy receipt management, and a clean, intuitive interface. It saves me time and helps keep my business finances organized. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The platform has a lot of features, so there can be a bit of a learning curve when you’re first getting started. I’d also like to see more flexibility for certain banking and transfer features, but overall the experience has been very good. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping simplify business spending with virtual cards, reimbursements, receipt management, and a streamlined experience. Saving time while giving teams better visibility into their finances is exactly what we aim to deliver.

We also appreciate your feedback on the learning curve and banking flexibility. Insights like this help us continue improving the platform and making it even easier to use.

Thanks again for sharing your experience!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Painless, Confidence-Building Brex Implementation with Great Guidance"
5/5
What do you like best about Brex?

The implementation was painless yet felt complete. The team at Brex really kept everything on track and explained each part of the process so that we could customize it to our needs. We had weekly meetings and after the process I felt very confident about the set-up. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only knock is that they don't have VIP cards for our C Suite staff. They only have the fancy titanium cards for admins. The traditional bank that we previously partnered with had a separate program for our VIP staff members. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad the implementation process felt smooth and that your team felt confident and supported throughout setup. Making onboarding seamless while allowing for customization is exactly what we aim to deliver.

It’s also great to hear Brex is helping simplify card management and giving your team more autonomy, while still meeting your reporting needs.

We appreciate the feedback on card offerings as well. Insights like this help us continue improving the experience. Thanks again for sharing your experience with us.

John L.
JL
John L.
District Sales Manager
Small-Business (50 or fewer emp.)
"Brex: Effortlessly Simplifying Expense Management"
5/5
What do you like best about Brex?

I love how Brex makes it simple and easy for me to record my expenses on a timely basis each week. The easy views are a standout for me, and I really appreciate that each expense is automatically categorized, so I rarely have to change them. This simplicity makes Brex by far the simplest and easiest system I've used. Additionally, the initial setup of Brex was incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I don't have to record receipts for expenses under $25, but I do get notifications that my company requires receipts for under $25. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for sharing, John! Great to hear the ease of use and reminders are making a difference.

Christine P.
CP
Christine P.
National Account Manager
Mid-Market (51-1000 emp.)
"Brex Is Easy to Use on Web and Mobile"
5/5
What do you like best about Brex?

Brex is easy to use and uploads photos and images quickly. I use the online version and the app on my phone. Both are excellent and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Brex?

On my phone sometimes it's hard to see what's pending as a total. I usually check to see if my boss has approved when I'm at my desk. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for your review. We're glad to hear Brex has made expense management simple and that both the web and mobile experiences have been easy to use. We also appreciate your feedback about viewing pending approvals in the mobile app. Insights like this help us continue improving the experience.

JP
Jon P.
Accounting Manager
Mid-Market (51-1000 emp.)
"Brex Transformed Our Spend Control With Seamless ERP Sync and Assistance with Forecasting"
5/5
What do you like best about Brex?

Brex has been an incredible partner for us. From breaking down our spend by specific initiatives to providing a seamless sync with our ERP system, it has helped us control spending in a way we’ve never been able to before. The Brex team is consistently helpful, and they take our enhancement requests seriously. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only downside to Brex is the initial lift of breaking your budget down into meaningful spend limits. The work getting this handled is well worth it in the end when there is real data for future budget forcasts. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping you gain better control and visibility over spend, from real-time tracking to seamless ERP integration. That shift from end-of-month reporting to daily visibility is exactly what we aim to enable.

We also appreciate your perspective on the initial setup. Breaking down budgets into meaningful limits can take effort upfront, and it’s great to hear that it’s paying off with better forecasting and efficiency over time.

Thanks again for sharing your experience with us!

Sachin J.
SJ
Sachin J.
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Intuitive Card Management with Room for Integration"
4/5
What do you like best about Brex?

I definitely find the UI much more simple and intuitive, especially for creating virtual cards. Managing money with Brex is really simple, and we use their MMA feature. The management of virtual cards is quite easy, which I appreciate. Additionally, the ability to invite colleagues to manage a few things with user management and permissions is really good. I also like the perks associated with Brex, as well as the really good set of software features they've provided. Being a YC company, Brex gives us direct support as another legacy company, which is beneficial. Review collected by and hosted on G2.com.

What do you dislike about Brex?

In addition to Brex, we also have to use other tools like Intuit, QuickBooks, and our HR management system. I wish there was a more unified solution where all finance and HR functions could be managed within a single software. That would be really helpful for us. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is making it easy to manage money, create and control virtual cards, and collaborate across your team with clear permissions. That simplicity and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on having to use multiple tools across finance and HR. We understand the value of a more unified experience, and insights like this help guide how we continue to evolve the platform.

Thanks again for sharing your experience with us!

Abbas N.
AN
Abbas N.
Sr. Model Based Software Design Engineer
Small-Business (50 or fewer emp.)
"Streamlined Expense Management with Brex"
4.5/5
What do you like best about Brex?

I use Brex to manage company spending in one place. It helps with corporate cards, expense tracking, approvals, spend controls, and sometimes travel or finance operations. Brex makes company spending feel much more controlled and visible. I can see expenses clearly, set rules around spending, and keep approvals moving without too much manual work. That makes the whole process feel faster, cleaner, and less stressful. I also use Brex with tools like accounting software, ERP systems, and sometimes travel or HR platforms, making the workflow feel more connected and efficient. The initial setup of Brex was very easy. Review collected by and hosted on G2.com.

What do you dislike about Brex?

One thing that could be better is the flexibility in some workflows. Sometimes the platform can feel a bit rigid depending on how a team handles approvals or expenses, and a simpler layout in a few areas would make daily use smoother. Overall it works well, but there are moments where it could feel more intuitive. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is helping bring more visibility and control to your company’s spend while keeping workflows connected across your tools. That clarity and efficiency are exactly what we aim to deliver.

We also appreciate the feedback on flexibility and intuitiveness. We know workflows need to adapt to how teams actually operate, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us.

Sara C.
SC
Sara C.
GTM & Customer Lifecycle Lead
"Incredibly Intuitive and Efficient for Expense Management"
5/5
What do you like best about Brex?

I use Brex to cover a variety of expenses such as small SaaS subscription fees, travel expenses, and ad hoc purchases. It's a big time saver for work travel since I never have to create expense reports; I just snap photos of receipts or forward them via email. I also love the incredibly intuitive UI, it makes the whole experience easy to use. If I need more credit line any given month, it's very quick and easy for our admins to update my card's limit. Review collected by and hosted on G2.com.

What do you dislike about Brex?

If I were to ever accidentally use Brex for a personal purchase, I would be stressed out about how to fix that easily (ie, pay my company back). For example, I have Brex linked to my work profile on Uber. If I booked a personal trip on Uber using my work profile, I would have no idea how to fix that and would be stressed to loop in my boss to help me correct it. If this solution exists, great - I just haven't seen it and have worried about this potentially happening. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is saving you time, especially with travel expenses and easy receipt capture. That simplicity and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on handling accidental personal purchases. It’s important that those situations feel easy to resolve, and insights like this help us make the experience clearer and less stressful.

Thanks again for sharing your experience with us!

Joy J.
JJ
Joy J.
Assistant Controller
Mid-Market (51-1000 emp.)
"Effortless Corporate Expense Management with Brex"
4/5
What do you like best about Brex?

I find Brex simpler than American Express and easier to share globally with all of our employees. It saves employees from having to spend their own money and then get reimbursed, which is really convenient. The virtual cards are quick and easy to issue to employees. The interface is easy to work with, which helps solve a lot of problems we used to face. As an approver of card expenses, I enjoy the mobile app because I get email notifications to my phone whenever someone needs spend approval. It’s very easy for me to review and approve expenses directly through the app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Brex is an expense management software and it works well for that purpose. Brex also has an invoice processing component but it is not sufficient for it business. It would be nice if Bed was more than just a credit card for us. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the detailed review. We’re glad Brex is making it easier to manage global spend, issue virtual cards, and streamline approvals through a simple and intuitive experience. Helping teams avoid out-of-pocket expenses while maintaining control is exactly what we aim to deliver.

We also appreciate the feedback on invoice processing. It’s helpful to understand where the platform can better support your needs beyond card spend, and insights like this help guide our improvements.

Thanks again for sharing your experience with us.

Marley JD W.
MW
Marley JD W.
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Stellar Support"
4.5/5
What do you like best about Brex?

I really enjoy using Brex. I like the interface and how we have debit cards tied to the account, which helps a lot for physical purchases. The auto online notifications are set up so every time an employee makes a purchase, we're able to see it and track it. Overall, I really enjoy the service. It's also been really user-friendly, and the online portal is good for managing everything. Customer service has been excellent, and I generally enjoy the service a lot. Switching from a traditional bank to Brex has been a positive experience for us. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I think the only thing that can be improved is having an easier way to do same day transactions. It sometimes takes a delay, a day or 24 hours, to get money from one account to another. It would be better if it was more instantaneous. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex has been a strong upgrade from your previous bank and that features like real-time visibility, employee spend tracking, and an easy-to-use interface are making a difference. That clarity and control are exactly what we aim to deliver.

We also appreciate the feedback on transfer timing. Speed and flexibility matter, and insights like this help us continue improving how funds move between accounts.

Thanks again for sharing your experience with us!