---
title: Brex Reviews
meta_title: 'Brex Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1616 reviews by the users' company size, role or industry
  to find out how Brex works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 1616
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Brex Reviews
**Vendor:** Brex  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 1,616
## About Brex
Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees. This saves time and money through better, proactive controls.



## Brex Pros & Cons
**What users like:**

- Users value the **ease of use** of Brex, appreciating its intuitive design and organized management of finances. (376 reviews)
- Users love the **easy expense tracking** with Brex, simplifying business finances through intuitive features and seamless integration. (133 reviews)
- Users praise Brex for its **outstanding customer support** , finding it helpful and responsive in managing banking needs. (121 reviews)
- Users love the **easy upload feature** of Brex, making receipt management quick and effortless. (100 reviews)
- Users praise Brex for its **efficiency** in managing business finances, offering intuitive tracking and seamless integration. (99 reviews)
- Users find the **user-friendly interface** of the Brex mobile app simplifies expense tracking and management efficiently. (96 reviews)
- Simplicity (95 reviews)
- Virtual Cards (94 reviews)
- Expense Tracking (86 reviews)
- Convenience (85 reviews)

**What users dislike:**

- Users experience **approval issues** with Brex, often facing denied transactions due to misclassified spending categories. (55 reviews)
- Users note the **stringent approval process** may limit access for smaller or less-funded businesses, causing frustration. (26 reviews)
- Users find the **manual entry cumbersome** , especially for recurring subscriptions and lack of user-friendly integrations. (25 reviews)
- Users report **upload issues** with Brex, including ineffective receipt scanning and trouble with virtual card functionalities. (25 reviews)
- Users often face **card issues** with Brex, including difficulties in payment and inappropriate spending category assignments. (24 reviews)
- Receipt Management (23 reviews)
- Credit Issues (22 reviews)
- Users find **limited travel options** with Brex, including lack of perks and issues with virtual card usability. (22 reviews)
- Users express frustration with **poor customer support** , feeling unassisted during setup and implementation challenges. (19 reviews)
- Integration Issues (16 reviews)

## Brex Reviews
  ### 1. user friendly platform it has a lot of features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Brex?**

Brex Empower is a great tool for institutions, to track travel expenses and stipends of each department and individuals

**What do you dislike about Brex?**

Giving out Brex gift cards can be easier than how it is now.

**What problems is Brex solving and how is that benefiting you?**

Seamless Financial Management, overall beneficial for businesses seeking easier access to credit, streamlined expense management, and financial tools designed to support their growth and operational efficiency.

**Official Response from Brex Support:**

> Thanks for leaving a review! 

  ### 2. fraud block

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Brex?**

receipts automatically included and credit card expenses automatically added

**What do you dislike about Brex?**

fraud block is hard to unblock; i wasn't able to unblock by calling bc i didn't have phone number set up; this caused a ton of problems during an offsite for the whole team

**What problems is Brex solving and how is that benefiting you?**

filing expenses

**Official Response from Brex Support:**

> Thanks for your feedback! 

  ### 3. Really great expense management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumanyu M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about Brex?**

The feature where you can lock the vendor cards and no need to worry about cancelling the subscription from each tool.

**What do you dislike about Brex?**

Could be better if they could give card managemet rights separated from card creation rights.

**What problems is Brex solving and how is that benefiting you?**

It serves as a single source of truth for all the expenses, and helps me manage the spend. I don't have to cancel the subscription but directly can cancel the cards.

**Official Response from Brex Support:**

> Thanks for leaving a review, Sumanyu. We appreciate your feedback! 

  ### 4. Brex has helped us in decentralizing our company's expenses and processes around making purchases.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Brex?**

- Adding multiple users without restrictions. Adding user is easy
- Different access controls for different user groups
- Adding multiple cards by users without restrictions. Creating a card is easy
- Vendor card and be easily modified
- User's limit can be changed easily

**What do you dislike about Brex?**

- More options and improved process on paying the due amount
- Vendor card creation by employee user group needs admin approval

**What problems is Brex solving and how is that benefiting you?**

Brex is a great tool for expense management.

**Official Response from Brex Support:**

> We're grateful to be supporting your business. Thanks for using Brex! 

  ### 5. Easy to use business card

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about Brex?**

The website and virtual card offerings are excellent and easy to use.

**What do you dislike about Brex?**

Verifications sometimes needed on my home machine - and it can get cumbersome when sharing a card with a team.

**What problems is Brex solving and how is that benefiting you?**

Corporate credit card and recurring marketing expenses

**Official Response from Brex Support:**

> Thanks for leaving a review, Lauren! 


## Brex Discussions
  - [What are Brex alternatives?](https://www.g2.com/discussions/what-are-brex-alternatives) - 1 comment, 1 upvote
  - [How does Brex earn profit?](https://www.g2.com/discussions/how-does-brex-earn-profit) - 1 comment, 1 upvote
  - [More Physical Cards?](https://www.g2.com/discussions/more-physical-cards) - 1 comment, 1 upvote
  - [What will my limit be?](https://www.g2.com/discussions/limits) - 1 comment, 1 upvote
  - [What integrations does Brex offer?](https://www.g2.com/discussions/integrations-77062426-b534-4cef-a36c-b39beb358129) - 1 comment, 1 upvote

- [View Brex pricing details and edition comparison](https://www.g2.com/products/brex/reviews?filters%5Bsentiment_snippet%5D=1065983&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A30%3A46+-0500&secure%5Bsession_id%5D=6cdfe062-29d0-43bb-947f-d604bc93575b&secure%5Btoken%5D=1b06209c2f2ef679a2b1eaedba457719f0146381adf4750f1125c50e9c7d8b29&format=llm_user)
## Brex Integrations
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Svb](https://www.g2.com/products/svb/reviews)
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Brex Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Dashboard**
- Payouts
- Fees
- Payment Schedule

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Approval **
- Rules
- Workflows
- Submit

**Integrations**
- Subscription Management
- Banking
- Accounting

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Analytics/Reporting**
- Cash Balance
- ARR
- Valuation
- Customer Metrics
- Expenses

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Agentic AI -  Recurring Revenue Finance**
- Multi-step Planning

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

## Top Brex Alternatives
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,486 reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,143 reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,052 reviews)

