--- title: Brex Reviews meta\_title: 'Brex Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1614 reviews by the users' company size, role or industry to find out how Brex works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 1614 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

# Brex Reviews & Product Details

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Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees. This saves time and money through better, proactive controls.

* * *

Product Website
Brex
Seller
[Brex](https://www.g2.com/sellers/brex)
Discussions
[Brex Community](https://www.g2.com/products/brex/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Brex Support (Member of the Brex Support team)

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## Pricing

Pricing provided by Brex.

### Premium

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/brex/pricing)

## Brex Integrations
(15)

What do users say about integrations?

Verified by Brex

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Apple iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Coupa

](https://www.g2.com/products/coupa-software-coupa/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gusto

](https://www.g2.com/products/gusto/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Navan (Formerly TripActions)

](https://www.g2.com/products/navan-formerly-tripactions/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Okta

](https://www.g2.com/products/okta/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Qbo

](https://www.g2.com/products/qbo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack Connector for Jira

](https://www.g2.com/products/slack-connector-for-jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Svb

](https://www.g2.com/products/svb/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Uber for Business

](https://www.g2.com/products/uber-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday HCM

](https://www.g2.com/products/workday-hcm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Xero

](https://www.g2.com/products/xero/reviews)

Show More

 ![Dan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan R.")
DR

Dan R.

Regional Channel Manager

Mid-Market (51-1000 emp.)

3/6/2026

"Step Backward"

0.5/5

What do you like best about Brex?

Step backward. I don't have a card. I am just turning in my expenses that I paid for. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Very kludgee. hard to use. Example - in other platforms, you can daisy chain mileage on trips in a single day. as sales reps...this is what we do. We meet a client for breakfast, then take bagels to another client....meet another client for lunch....then coffee with another client....the drinks and dinner with another. Each one of these mileage entries is a separate painful entry. Other platforms help you organize your expenses around trips that you have taken. Brex feels like a series of one-offs and I have hard time auditing expenses, making sure I captured everything from a trip Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

None. Brex was a step backwards for me and takes time out of my day Review collected by and hosted on G2.com.

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Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-12448141/official_response/edit)

Thank you for the candid feedback. We’re sorry Brex has felt like a step backward and that managing mileage and trip-based expenses has been frustrating. That’s not the experience we aim to deliver.

We understand how important it is to capture and review expenses in a way that reflects how your day actually works, especially when you are meeting multiple clients. Your feedback is valuable and highlights where we can improve.

We appreciate you sharing this and will take it back to the team as we continue working to make expense management more intuitive and efficient.

3/10/2026
Current UserValidated ReviewerSource: Organic

 ![Chris at L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris at L.")
CL

Chris at L.

Mid-Market (51-1000 emp.)

5/13/2026

"Organizes Expenses Well, but Low Recommendation"

1/5

What do you like best about Brex?

I like how Brex allows me to input expenses easily with its app. It organizes things neatly, which makes it easy to organize for our company. I appreciate the ability to take screenshots and receipt uploads in real time. The initial setup was pretty easy as well, which is a plus. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing particular Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

I use Brex to keep track of expenses. It organizes things neatly, allowing for easy organization and inputting of expenses in real-time with screenshots and receipts. Review collected by and hosted on G2.com.

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Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-12803868/official_response/edit)

Thank you for the review. We’re glad Brex is helping you easily capture and organize expenses in real time. That simplicity is exactly what we aim to deliver.

We also appreciate the candid feedback in your overall rating. If you’re open to it, please contact us at reviews@brex.com. We’d love to understand what could be improved to enhance your experience.

Validated ReviewerIncentivizedSource: Seller invite

 ![Josh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh C.")
JC

Josh C.

Venture Coach — New Ventures Launch Program

Small-Business (50 or fewer emp.)

5/19/2026

"Frustrating Experience with Brex"

0/5

What do you like best about Brex?

Nothing Review collected by and hosted on G2.com.

What do you dislike about Brex?

Brex is horrible. I don't like Brex. It's miserable. Their card system limits the amount of money I can take out of my account. They can remove your availability completely with no notice. The initial setup was not easy. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Show More

Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-12842195/official_response/edit)

Thank you for the candid feedback. We’re sorry to hear your experience with Brex has been frustrating, especially around account availability and setup. That’s not the experience we aim to deliver.

We understand how important reliability and transparency are when managing business funds. Please reach out to reviews@brex.com so our team can look into this further and better understand what happened.

Validated ReviewerSource: Organic

MB

Max B.

Small-Business (50 or fewer emp.)

6/11/2024

"So limited, almost useless"

1/5

What do you like best about Brex?

We use Brex as our business credit card. They have a deal with Spotnana.

We used to use Amex so we understand how a point system should work. We have like 5M+ points with spotnana.

I'm not exaggerating when I say I would not suggest spotnana to any person or business owner I know.

First off; you can't book a flight for anyone under 18 years old....I have s young family. So right there over 50% of the people I wanna book a flight for I can't.

Then you wanna book a hotel, well good luck. Not a single hotel seems to take these stupid spotnana points. I honestly feel like and trapped with this ridiculous company.

I've been benefiting and using points for nearly a full decade, it's part of the benefits of running my own company. I absolutely despise spotnana. Review collected by and hosted on G2.com.

What do you dislike about Brex?

You can't use your points for anything. You might as well not have points. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

It's the point system that Brex has decided to use. I'm supposed to be able to book flights and hotels.

They won't book flights for my kids; and there are very few hotel options.

I feel like I have 5M useless points Review collected by and hosted on G2.com.

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Response from Gus Torrey of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-9773196/official_response/edit)

Thank you for the feedback. We have shared this with our product team and Brex. We’re very sorry to hear that you are having issues with the point system. Please note that Brex point redemption is currently limited to users with admin permissions, and search results can be filtered to see which hotels support point redemption. If you contact our agents, they can also assist you with booking flights and hotel reservations with points. The ability to book multi-passenger trips with minors is on our near term roadmap.

Validated ReviewerSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/31/2022

"Terrible Customer Service/Response from Brex"

1/5

What do you like best about Brex?

Liked the idea of a flexible credit line based on cash on hand. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Customer Service is lacking and is non-responsive Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

Flexible line of credit based on cash balance on hand. Review collected by and hosted on G2.com.

Show More

Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-7052170/official_response/edit)

Hi, we’re sorry you’re experiencing this. To help us investigate this further, please reach out to us at reviews@brex.com with the details regarding this issue and a member of our team will follow up with you.

Current UserValidated ReviewerSource: Organic

JS

Jarod S.

CEO

4/12/2022

"Ersatz bank"

0/5

What do you like best about Brex?

Nothing about it is any better than a regular bank, in fact most things are worse. If you're considering Brex, use a good regional bank instead. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Brex is fairly inflexible. They offer some interesting features but overall they are much worse than a standard bank account. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

Brex has not solved any problems for me, and I am closing my account. Review collected by and hosted on G2.com.

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Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-6499146/official_response/edit)

Thank you for sharing your experience, Jarod. We work hard at Brex to provide an outstanding customer experience. Although we continually try to meet customer expectations, we do not always succeed in doing so. Your feedback helps us in our continued pursuit of excellence.

Validated ReviewerSource: Organic

 ![Leandro H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leandro H.")
LH

Leandro H.

CEO

Small-Business (50 or fewer emp.)

3/31/2022

"Bad support. Poor time to respond. International wire trasfer to LATAM not works."

0/5

What do you like best about Brex?

UX and facility to use.

Securty for 2factor Review collected by and hosted on G2.com.

What do you dislike about Brex?

Wire transfers. Supports. Success.

Nobody calls you, answer are from 3 to 5 business days. Review collected by and hosted on G2.com.

Recommendations to others considering Brex:

If you are in LATAM or need wire transfers outside USA, NOT IS YOU SOLUTION! And will have more problems that solutions. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

The give more problems than solutions. Review collected by and hosted on G2.com.

Show More

Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-5472870/official_response/edit)

Hi Leandro, we’re sorry you’ve had this experience. To help us investigate this further, please reach out to us at reviews@brex.com with the details regarding these issues, and a member of our team will follow up with you.

Validated ReviewerSource: Organic

 ![Genau L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genau L.")
GL

Genau L.

Ceo

Small-Business (50 or fewer emp.)

3/21/2022

"Awful experience"

1/5

What do you like best about Brex?

The ease to use cards and reimbursement to our employees Review collected by and hosted on G2.com.

What do you dislike about Brex?

Customer service, bad experience with onboarding. Review collected by and hosted on G2.com.

Recommendations to others considering Brex:

Should be more respectful with customers and explain reasons to shut down the account. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

Unfortunately can't test enough. Brex cut our account with no reasons Review collected by and hosted on G2.com.

Show More

Response from Brex Support of Brex

[Editedit](https://www.g2.com/survey_responses/brex-review-4706313/official_response/edit)

Hi Genau, we're sorry you've had a negative experience, and we'd be happy to try to answer any questions you might have about why your account was closed. Please send us an email at reviews@brex.com, and our support team will assist!

Validated ReviewerSource: Organic

 ![Emunah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emunah W.")
EW

Emunah W.

Brand Designer & Art Director

Small-Business (50 or fewer emp.)

3/16/2021

"The Worst Customer Service I've Ever Experienced"

0/5

What do you like best about Brex?

At first the simplicity and ease of use, until they disabled my account with no warning and no explanation. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Extremely poor customer service, ambiguity, utter lack of transparency. My experience with Brex was by far the worst I've ever had with any service provider. After one transaction they suspended my account and held all my funds - no explanation, questioning, or any communication at all. All service representatives either refused to talk to me because "I may or may not have violated something in our agreement," or were simply completely oblivious. All this while they held onto my funds. After days of miscommunication and fighting on my end, for a right to my own money, they unsuspended my account. No explanation, no apology, just silence. I am baffled that in the year 2021 any service provider can offer this poor level of customer service. I was spoken to like a criminal for a mistake on their end. My trust in them as the holders of my livelihood was completely violated, and I do not recommend using their services. Competitors like Ramp and Divvy are far better, far more transparent, and far more trustworthy. Review collected by and hosted on G2.com.

Recommendations to others considering Brex:

Don't. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Vitalii L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitalii L.")
VL

Vitalii L.

Chief Executive Officer

Small-Business (50 or fewer emp.)

4/29/2021

"No support and hided wire charges"

0.5/5

What do you like best about Brex?

- it should be free banking but it not!! Review collected by and hosted on G2.com.

What do you dislike about Brex?

My friend recommended this service as I could send the money for free, but in fact, they charge more than other banks. Also, I opened many cases with support and I am already waiting for weeks to get a response.

Support team the worse. Review collected by and hosted on G2.com.

What problems is Brex solving and how is that benefiting you?

No benefits

Want to have a cheap wire transfer Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about Brex? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Brex
](https://www.g2.com/products/brex/discussions/new)

 ![🌻Riza T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "🌻Riza T.")
🌻T

🌻Riza Tavesora
•
Last activity over 4 years ago

How does Brex earn profit?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/how-does-brex-earn-profit)

 ![RAJESH H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAJESH H.")
RH

RAJESH HARRYKISSOON
•
Last activity almost 4 years ago

What are Brex alternatives?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-are-brex-alternatives)

[
View all Discussions
](https://www.g2.com/products/brex/discuss)

## Pricing Options

Pricing provided by Brex.

### Premium

Contact Us

### Enterprise

Contact Us

### Essentials

Free

[
View More Pricing Information
](https://www.g2.com/products/brex/pricing)

Brex Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_234c556df129304a80833715d476c88d/ramp-financial-ramp.png "Product Avatar Image")

Ramp

4.8/5(2,494)

[
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0d250c7377dee73c37a39c546077d664/bill-spend-expense-formerly-divvy.png "Product Avatar Image")

BILL Spend & Expense...

4.5/5(2,237)

[
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da6bba9aa08b61475ac336265d80c305/expensify.png "Product Avatar Image")

Expensify

4.5/5(5,663)

[
Compare Now
](https://www.g2.com/compare/brex-vs-expensify)

##### 
##### Brex Features

Expense Reports

Ease of Creating Expense Reports

Bank / Credit Card Integration

Smart Categorization

Client Invoicing

Electronic Payments

Mobile

Receipt Capture

Administration

Business Tool Integration

Workflow

Automated Reminders

[
View More Features
](https://www.g2.com/products/brex/features)

## Top-Rated Alternatives

[

 ![Ramp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramp")

Ramp

4.8/5(2,494)

](https://www.g2.com/products/ramp-financial-ramp/reviews)

[

 ![Navan (Formerly TripActions)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navan (Formerly TripActions)")

Navan (Formerly TripActions)

4.7/5(9,295)

](https://www.g2.com/products/navan-formerly-tripactions/reviews)

[

 ![SAP Concur](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Concur")

SAP Concur

4/5(7,184)

](https://www.g2.com/products/sap-concur/reviews)

[
View All Alternatives
](https://www.g2.com/products/brex/competitors/alternatives)

##### Categories on G2

[Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)

[Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Travel Management](https://www.g2.com/categories/travel-management)[Recurring Revenue Finance](https://www.g2.com/categories/recurring-revenue-finance)

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