It’s very easy to use, and the support is excellent. The platform integrates really well with many other SaaS tools, and connecting it to other platforms is super easy thanks to the clear documentation. The plans are also very affordable. Review collected by and hosted on G2.com.

Messages end up in spam far too often if you don’t have a dedicated IP. They also suspend the account too frequently, even though 100% of the people on our list gave consent to receive the newsletter. Review collected by and hosted on G2.com.

It allows me to postpone the sending time, have open reports to quantify the impact, manage different mailing lists with different recipient profiles, and handle mail volumes, among other functions. The free version currently meets my needs. Review collected by and hosted on G2.com.

I would propose to improve the editing tools, as they do not allow a direct cut and paste system. This entails additional work in adapting texts and formats to leave them as needed. Review collected by and hosted on G2.com.

What I like most about Brevo is how well it combines powerful email marketing features with an intuitive, clean interface. It allows me to manage newsletters, transactional emails, automation workflows, and audience segmentation in one place without feeling overwhelmed. The platform is flexible enough for advanced setups, yet approachable for everyday use, which makes it ideal for growing businesses. Review collected by and hosted on G2.com.

Some advanced features and settings can take time to fully understand, especially for users who are new to email marketing or automation. A bit more in-app guidance for complex workflows and reporting would make the learning curve even smoother. That said, once you get familiar with the platform, it becomes very efficient and reliable. Review collected by and hosted on G2.com.

Easy to set up and integrate in your site/application. We particularly utilize the transactional e-mails, our clients love them as well. Review collected by and hosted on G2.com.

We haven't really so far come accross with something that can be classified as downside. Review collected by and hosted on G2.com.

It’s very user-friendly for email marketing, and they offer a free platform for users, which is really helpful for a business. Review collected by and hosted on G2.com.

Nothing to complain about—almost everything is perfect for a beginner user. Review collected by and hosted on G2.com.

I love the analytics that provide insight as to how our campaign is working Review collected by and hosted on G2.com.

Keep it as is, I wouldn't change anything. Review collected by and hosted on G2.com.

I love that I am more free to set up the body of the email based on our guidelines, which helps keep things cool and aligned with our brand. The performance dashboard is super good, clear, and easy to read, and the exporting works well. I also find the tracking clarity really valuable, as it reduces the time spent going back and forth between marketing and brand. The branding is beautiful compared to other providers, and having more freedom in setup is amazing. Review collected by and hosted on G2.com.

Sometimes the webhooks have some delays, and the SMTP is difficult to understand. I would like more clarity on SMTP starting from the website information. Review collected by and hosted on G2.com.

I like the ease of use for sending out blast emails to our current and former patients. It's very easy to design emails, upload new contacts, and monitor open rates and other statistics one might be interested in. Review collected by and hosted on G2.com.

I don't really have any downsides to using the platform. It fits exactly what I'm looking for. Review collected by and hosted on G2.com.

Easy to use and affordable prices Review collected by and hosted on G2.com.

Not much to say on this point, if there were any negative points, I wouldn't use it Review collected by and hosted on G2.com.

It’s a great platform for sending emails in bulk to a list of contacts and the personalization feature enables us to customize the emails with name and other information linked to a contact and also it supports email tracking where we can see if the receiver has viewed the email. Review collected by and hosted on G2.com.

The platform is very complete and we did not find any cons for our use case of mainly creating emails and managing campaigns. Review collected by and hosted on G2.com.