JK
Jörg K.
Project Lead and Product Owner
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive and easy to use – absolutely sufficient in the free tier"
5/5
What do you like best about Brevo Marketing Platform?

The simplicity of use, that it is free to a certain extent. That it is very intuitively operable. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Haven't found anything yet. I haven't used the integrations so far, but I see potential. The performance is limited because we are currently working in the free tier, but it is absolutely sufficient for our needs. I can't comment on support and onboarding. The AI can be very helpful. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Clean and consistent email outreach for clinic updates and wellness tips"
4.5/5
What do you like best about Brevo Marketing Platform?

I work as a Dietician & Nutritionist and help manage a small homeopathy clinic. For some time, I used Brevo to send basic email updates like clinic timings, follow-up guidance, and short wellness tips to people who had contacted us.

What I liked most was being able to keep contacts in one place and send the same update to many people at once. Earlier, I had to reply one by one, which took time and sometimes people were missed. With Brevo, I could prepare one clear email and send it to a selected list. This saved time and made communication more consistent. Customer support is Quick and helpful.

The email editor felt easy for simple clinic messages. I did not need much learning to write and format a basic email. After using it a few times, creating a new email and choosing the right list became quick. This helped when I was handling clinic work and content tasks together.

Another useful part was being able to prepare messages in advance. On busy days, having a ready draft helped me send updates without rushing. This was helpful for weekly wellness tips and common clinic information like timings or follow-up guidance.

Overall, Brevo helped make clinic communication more planned instead of random. It reduced repeated typing, saved time on follow-ups, and helped me share health content in a more organized way through email. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Sometimes it feels like there are a lot of buttons and sections before you reach the email editor, which can be a bit confusing the first time. For simple clinic updates and wellness messages, a more direct “quick start” layout for routine email drafts could save time and make everyday use even smoother. Otherwise, the main features work well. Review collected by and hosted on G2.com.

SHILADITYA B.
SB
SHILADITYA B.
Owner
Small-Business (50 or fewer emp.)
"Top-Notch Email Deliverability and Effortless Workflows with Brevo"
5/5
What do you like best about Brevo Marketing Platform?

I am using the Brevo platform mainly for email to a large number of my trusted clients.The email workflow and deliveribility is top notch and super easy. Just upload schedule and boom. Certainly the freemium plan is just enough for a small business like me. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

No such feature about dislike has occured to me as I use limited resourses available. Review collected by and hosted on G2.com.

Zeid I.
ZI
Zeid I.
Student
Small-Business (50 or fewer emp.)
"Simple Yet Powerful Email Campaign Tool"
4/5
What do you like best about Brevo Marketing Platform?

I appreciate the Brevo Marketing Platform because it allows me to create clean-looking templates easily and then add my contacts and send customized emails simply. I also like the drag-and-drop email automation system. The simplicity of the platform is a big plus, and it's very easy to learn, with great documentation to guide me. The platform's analytics and powerful ability to send emails help us run and track email campaigns efficiently, which is a strong revenue producer for us. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Simplicity has a price and sometimes I have ideas that I can't quite implement. I wish there were more advanced tools to bring all my ideas to life. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Efficient Email Scheduling, Needs Better Templates"
4.5/5
What do you like best about Brevo Marketing Platform?

I really like the ability to schedule emails in advance and see what's been sent. It's helpful because I don't have to send an email right when it's necessary, allowing me to plan far ahead. The price is also very affordable because we're a nonprofit company. I also appreciate the feature where Brevo Marketing Platform lets you duplicate an email, which is useful if I need to resend something with a similar style. Brevo has strong marketing performance by combining email, SMS, and automation all in one platform, which makes it easy to engage audiences at the right time with the right message. It's built in AI enhances campaigns through smart segmentation and helps us drive better results with less manual effort. I was not with the company during the onboarding but was told it was very easy and quick to be onboarded. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I think something that could be helpful is to maybe offer more templates that are more realistic and helpful for people who are maybe newer in marketing where they can go in and edit these templates. Right now, they have some basic ones, and the basic ones are kind of okay. Review collected by and hosted on G2.com.

Robin L.
RL
Robin L.
Owner
Small-Business (50 or fewer emp.)
"Excellent customer service and ease of Use"
5/5
What do you like best about Brevo Marketing Platform?

The ease of use of the platform and the customer service. I am a novice with this software and they have instructions that really help a novice. The template builder is helpful when drafting emails to customers. I use their platform for my small cross stitch business. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I haven't come across any items I dislike. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Brevos: Easy All-in-One Marketing Automation with Smooth WordPress Integration"
4/5
What do you like best about Brevo Marketing Platform?

Brevos is an all-in-one tool that helps me manage push notifications, email marketing automation, and chatbots in one place. The best part is the free usage, which is enough for a startup SaaS platform. With the free plan, we can send 300 emails per day, and it also includes options to create and customize email subscription form templates. The platform’s UI is engaging and easy to understand, and it integrates smoothly with a WordPress website. The backend is straightforward to manage, and overall performance has been up to the mark. The best part is its quicker self-onboarding flow setup; no assistance or tutorial video is required for me to set up email subscription and push notifications on my website. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

The Email subscription form box templates are very basic, and customization options are limited; they're also not design-friendly. We can create the basic form, but the design must not comply with the website's theme, so we need to work on it using AI to optimize the design based on our needs. brand theme. Review collected by and hosted on G2.com.

Lorenzo P.
LP
Lorenzo P.
Writer/Blogger e social media menager per MyAgronomo
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Brevo: Simply the Best Marketing Platform"
4/5
What do you like best about Brevo Marketing Platform?

Brevo Marketing Platform is simply the best: intuitive, reliable, complete, and very easy to use for managing campaigns and customer communications. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

There is very little to dislike about Brevo. The platform works very well, is intuitive, reliable, and meets all my marketing needs. Review collected by and hosted on G2.com.

Prajwal  B.
PB
Prajwal B.
Consultant
Consulting
Mid-Market (51-1000 emp.)
"A Reliable Platform for Email maketing."
4.5/5
What do you like best about Brevo Marketing Platform?

We used this for an email campaign, and it’s a very good platform for that. It helped us build and manage our email campaigns across all channels. It is easy to use, and we can integrate it with different CRMs. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I feel they should offer an email sequencing option. Review collected by and hosted on G2.com.

CS
Clint S.
Mid-Market (51-1000 emp.)
"Effortless Audience Reach, Needs Premium Features"
3.5/5
What do you like best about Brevo Marketing Platform?

I really appreciate how Brevo Marketing Platform makes it easy to constantly reach my target audience. It's straightforward to set goals, whether weekly or monthly, and the platform helps remind me to reach these audiences at the right time. I can effortlessly email up to 5,000 target audience members and even more, both locally and internationally, which has been incredibly beneficial. The initial setup was also super easy. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

I think if they were gonna improve on anything, it should be the payments plan. There should be a premium plan or a VIP plan that includes AI features and can easily write emails for me without a lot of stress. Review collected by and hosted on G2.com.