I like that Brevo Marketing Platform allows me to create email sequences with a very structured approach, including images and text, which I can easily redirect to the related feature I'm discussing. The platform's analytics are super helpful, providing insights into how many emails were opened and allowing me to target the audience effectively. Additionally, the setup process for campaigns is very simple thanks to the easy builder-like structure where I can add images and text easily. The platform is pretty straightforward and simple, with not too much technicality involved in the use cases I encountered. Review collected by and hosted on G2.com.

I find the pricing and costing structure of Brevo Marketing Platform to be a little expensive. We needed to do cold email campaigns to a larger audience, and the repricing was considerably higher, about 2.5 times more than what we were getting elsewhere. Also, our domain reputation has been impacted when running campaigns to cold leads through Brevo. Review collected by and hosted on G2.com.

Brevo makes email marketing extremely easy to manage, even for teams without a technical background. The drag-and-drop editor is intuitive, campaign setup is straightforward, and the reporting dashboards provide clear insights into open rates, click-throughs, and conversions. I also appreciate the automation workflows, which allow us to personalize communication at scale and nurture customer relationships more effectively. The integration with CRM functions helps us centralize customer data and keep everything in one place. Review collected by and hosted on G2.com.

While the platform is strong overall, the analytics could offer more depth and flexibility, especially when comparing different campaigns over time. Some integrations require extra steps to set up, and occasionally the user interface feels a bit slower when handling larger contact lists. It’s not a blocker, but improving speed and advanced reporting would make Brevo even better. Review collected by and hosted on G2.com.

The chance to schedule a campaign is a great feature, and also the possibility to copy previous campaigns, the insights and also the free plan that alows you to send 300 daily emails. I used to have the free plan an now Im using the Starter plan which i recommend. Review collected by and hosted on G2.com.

Increase and improve the contacts management Review collected by and hosted on G2.com.

Brevo Marketing Platform is really simple to use; the platform is not complicated at all, and the onboarding process was easy. I think in general, this platform is very affordable as it allows us to deliver unlimited emails to our growing email audience at very convenient pricing. It's reliable and helps with automating transactional emails and sending out follow-up emails to prospective leads. The integration with a reliable SMTP for websites is also a plus. Review collected by and hosted on G2.com.

I would say the domain confirmation and the DNS configuration could be simpler than what we currently experience on Brevo Marketing Platform. Review collected by and hosted on G2.com.

What I like best about Brevo is how simple and intuitive the platform is. The email editor is easy to use, automation workflows are straightforward to set up, and I really appreciate that everything—email, SMS, CRM, and segmentation—is in one place. It saves me time compared to juggling multiple tools. Review collected by and hosted on G2.com.

What I dislike about Brevo is that the platform can feel a bit slow when managing large contact lists or complex campaigns. The automation features are good for basic workflows, but sometimes I wish there were more advanced options and flexibility. Also, some of the design templates feel a little limited compared to other tools. Review collected by and hosted on G2.com.

I am using Brevo mainly for smtp, otp mails and also email campaign for marketing. It is very simple to setup and works smoothly with my own application. I also integrated for my client’s projects, no issues, api is clean and documentation is also easy to understand. Dashboard is also good, we can track mails and campaigns clearly. Pricing is also reasonable compare to others. Review collected by and hosted on G2.com.

Sometimes email campaign editor feels little slow, specially when adding more content or design, takes time. Also little bit confusing for first time to find some settings. But overall nothing very big issue. Review collected by and hosted on G2.com.

Brevo has a great balance between ease of use and robust features. The email builder is intuitive, automations are easy to set up, and the contact segmentation tools are flexible enough for both simple and advanced campaigns. Brevo’s support team has been prompt and genuinely helpful. It’s a relief knowing we won’t be stuck mid-campaign. Considering its pricing, Brevo packs a lot in: drag-and-drop email builder, automations, segmentation, SMS, chat, and a built-in CRM. We use Brevo daily, and it’s fast become the backbone of our email workflows. From campaign setup to performance tracking, it’s consistently part of our routine. Connecting Brevo to our existing tools has been a breeze. That seamless data flow makes campaign setup and audience syncing effortless. Review collected by and hosted on G2.com.

For our current needs, mainly email marketing and automation, Brevo has been a great fit. If you're looking for more advanced analytics Review collected by and hosted on G2.com.

I appreciate how the Brevo Marketing Platform makes setting up email campaigns incredibly straightforward and user-friendly, even for those without a technical background. The drag-and-drop editor is a standout feature, greatly simplifying the process of creating emails from scratch and enhancing usability. The availability of an array of ready-made templates is hugely beneficial, particularly for quickly launching instant campaigns without starting from zero. Overall, the ease of use and the streamlined setup facilitate efficient email marketing tasks without the usual complexities associated with such platforms. Additionally, the ability to track campaign progress through a centralized dashboard is invaluable for maintaining oversight and effectiveness. Furthermore, the transition from HubSpot to Brevo Marketing Platform was driven by the platform's affordability and its intuitive nature, which significantly enhances the user experience. Review collected by and hosted on G2.com.

I find that while creating large email templates, the email editor tends to lag. It's an issue that I believe can be improved to enhance the overall user experience. Additionally, I feel that Brevo Marketing Platform could offer more A/B testing options to better meet the diverse needs of marketing campaigns. Review collected by and hosted on G2.com.

Brevo offers a clean, intuitive interface that makes it easy to create beautiful email campaigns and automate workflows. The built-in CRM, customizable templates, drag-and-drop editor, and audience segmentation tools make campaign management seamless. I also really appreciate the competitive pricing and flexible plans for growing businesses. Review collected by and hosted on G2.com.

While Brevo is a strong all-in-one platform, some of the advanced automation features have a learning curve and aren’t as intuitive as they could be. The email template builder is decent but could use more flexibility and design freedom. Additionally, occasional lags when handling large contact lists or reports can slow things down. More native integrations with third-party tools would also be a welcome improvement. Review collected by and hosted on G2.com.

It is not about the gimmicks and tools, but rather the value Brevo provides. I started with Sendinblue in June 2020. But since then, all the upgrades and updates have made it valuable for me, not because my data is stored in the system. But the performance and price are in line. Above all, it is the service and helpdesk. They are extremely helpful and patient in helping solve your problem. Always friendly. Review collected by and hosted on G2.com.

I think some interfaces could be improved, and the email design features could be enhanced. But that is not a real problem, rather a UI request. Review collected by and hosted on G2.com.