Save to My Lists
Paid
Claimed
Optimized for quick response

Brevo Marketing Platform Reviews & Product Details

JB
Website management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Brevo Marketing Platform?

Many features and is very easy to use. Great pricing. We previously had MailChimp and pricing got out of hand. Found SendInBlue and have been very impressed. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Nothing so far. Everything is working as expected. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Helping us stay in budget with the features we need. Review collected by and hosted on G2.com.

Brevo Marketing Platform Overview

What is Brevo Marketing Platform?

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/

Brevo Marketing Platform Details
Product Website
Languages Supported
German, English, French, Italian, Portuguese, Spanish
Show LessShow More
Product Description

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

How do you position yourself against your competitors?

What makes us different? Brevo is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution.


Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,984 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Description

Brevo (Formerly Sendinblue) is the only all-in-one digital marketing platform that empowers businesses to build customer relationships through end to end digital marketing campaigns, transactional messaging, and marketing automation.

Unlike other marketing solutions built for enterprise-level budgets and expertise, Brevo (Formerly Sendinblue) tailors its all-in-one suite to suit the marketing needs of growing SMBs in tough markets.


Raja Sekhar K.
RK
Overview Provided by:

Recent Brevo Marketing Platform Reviews

CC
Carlos C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Es una herramientas maravillosa para hacer conocer productos y servicios."
La facilidad de su uso. Facilidad de implementación. Un muy buen numero de uso.
Maria Pia L.
ML
Maria Pia L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Email Marketing"
Easy to understand and manage since the beginning even if I am not an expert
Shahin A.
SA
Shahin A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Brevo is a comprehensive marketing platform"
Brevo is a comprehensive marketing platform that offers a good balance of features and affordability. I've been using it for 2 years for client hun...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Brevo Marketing Platform Media

Brevo Marketing Platform Demo - Email Marketing
Build beautiful campaigns with our drag & drop email builder
Brevo Marketing Platform Demo - Landing Page Builder
Design professional pages with no coding required.
Brevo Marketing Platform Demo - Create and target specific customer segments
Use our A/B test feature and let hard data pick the best version to improve your Open Rates
Brevo Marketing Platform Demo - SMS Marketing
Build closer connections with SMS
Brevo Marketing Platform Demo - Grow your audience with Facebook ads
Broaden your reach on social and manage your Facebook ads alongside your email, SMS, and WhatsApp campaigns
Play Brevo Marketing Platform Video
Answer a few questions to help the Brevo Marketing Platform community
Have you used Brevo Marketing Platform before?
Yes

Video Reviews

2,157 out of 2,158 Total Reviews for Brevo Marketing Platform

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Brevo Marketing Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Brevo Marketing PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
TZ
Customer Relationship Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

Brevo stands out for its ease of use, making the whole experience accessible even to those without advanced technical skills. The platform offers customisable templates that easily adapt to different needs, allowing you to create professional campaigns in just a few clicks. The clear and clear visualisation of the interfaces ensures intuitive navigation, making it easy to manage contacts, emails and automations.

Another strength is the drag-and-drop editor, which allows you to design engaging emails effortlessly. Automation capabilities are well-structured and help save time, while detailed reports provide a clear overview of campaign performance. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

To connect your domain and ensure better deliverability of emails, you need to configure DNS records (SPF, DKIM and DMARC). Although it may seem complex to those with no technical expertise, Brevo provides detailed instructions to facilitate the process. This requirement is not dependent on Brevo, but it is a standard practice to comply with anti-spam regulations and improve email security Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

In the Campsite where I work, Brevo has helped us improve communication with clients in a meaningful way. Before their arrival, we send you emails with useful information such as directions to the property and tips to make check-in faster. This significantly reduced waiting times on arrival and made everything more organised and professional.

After client's stay, we use Brevo to send you a thank you message and to gather feedback on their experience. This has enabled us to obtain valuable opinions and to continuously improve our services. In addition, it encouraged satisfied customers to leave positive reviews, increasing the visibility and reputation of the property. Review collected by and hosted on G2.com.

SS
Chair
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Brevo Marketing Platform?

We are a small UK charity and have been using bravo for just over a year. We have found Brevo to be excellent for email marketing and CRM. In my experience, it is easy to use and has a good range of features that suit our needs. We must use it for emaill marketing: we find the provision for transactional emails and segmentation straightforward and effective. The template builder has allowed us to create effective emails that enable us to communicate with our donors and supporters. The integration with CRM means we can manage our campaigns and donor relationships in one place.

We are currently free users on the platform, so it is of course highly cost-effective whilst offering all the functionality we need. We considered other platforms, but their free offerings were not enough for our needs, and they paid for offerings far too expensive for the use we would make of them. We make basic use of the analytics to give us clear insights into how well our emails are performing. Brevo’s customer support has been very helpful, especially when dealing with issues like Google’s anti-spam controls. They’ve provided clear guidance to ensure our emails reach our audience without being flagged, which is of course vital for maintaining our donor engagement. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

There isn’t much to criticise, but I did find the newsletter design interface a bit tricky to get to grips with at first. One or two of the facilities are not entirely intuitive, but I contacted Support over these issues and got excellent help very quickly. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo has helped us create marketing emails and get them to our supporters without being caught in spam filters, particularly with the recent changes to Google etc. Brevo’s tools and guidance have enable us to move to online marketing as opposed to use of printed material which is where we were at the end of 2023.

Bravo has been invaluable for increasing supporter engagement and running effective campaigns. Review collected by and hosted on G2.com.

Vimukthi D.
VD
Digital Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

Brevo stands out as an excellent email marketing platform with its intuitive interface and powerful features. I appreciate how easy it is to create professional-looking email campaigns using their drag-and-drop editor.

The segmentation and automation tools make targeting specific audiences simple, saving time while improving results. Additionally, their analytics dashboard provides clear insights, helping to measure campaign success and optimize future efforts. The affordability and scalability are also a plus, making Brevo ideal for both small businesses like myself and growing enterprises. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

While Brevo excels in most areas, there’s a slight learning curve when setting up advanced automations for the first time. However, their helpful documentation and responsive customer support quickly resolve any issues. Once you get familiar, the platform runs smoothly and efficiently. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo is helping me streamline my email marketing campaigns by providing a centralized platform to manage communication with my audience effectively. The automation tools allow me to schedule and send targeted emails without manual intervention, saving my time.

The detailed analytics help me track open rates, click-through rates, and overall campaign performance, enabling data-driven decisions to improve engagement and ROI. Additionally, the platform's affordability and ease of use mean I can achieve professional results without needing extensive technical expertise or a large budget. Mostly I'm sending more that 100,000 Emails using brevo. I'm changing my Email Plan according to my need and Brevo cutomer support is very friendly with my custom requests and always reply within 12 hours. Review collected by and hosted on G2.com.

SD
Marketer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I've been using Brevo (formerly Bluehost) for my email marketing, and I’m honestly blown away by how smooth and effective it is. Before, I struggled with finding an email service that could handle my growing list without breaking the bank or getting overly complicated. But Brevo hit the sweet spot for me.

First off, the interface is super user-friendly – I don’t have to be a tech wizard to get things done. I can set up automated campaigns, segment my audience, and monitor my results all in one place. It saves me so much time and energy, especially since I’ve got a lot going on in my business.

The deliverability is spot on – my emails actually land in people’s inboxes, which is a huge win. I’ve also been impressed by their customer support. I had a couple of questions early on, and their team was quick to help, making sure I understood everything without being overwhelmed.

Brevo’s features are packed with value – from customizable templates to advanced automation tools – and it’s all available at a price that works for me. The platform is designed to scale with your business, which I love. I can see it growing alongside me as my email list and needs grow.

If you're looking for a reliable email service provider that won’t make you pull your hair out, Brevo’s the way to go. It’s easy, powerful, and just works. Highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Nothing so far. A main thing I didn't like about other autoresponders was they were too complicated. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo helps me create and manage professional email campaigns, ensuring high deliverability and engagement. With easy to use tools, it saves me time, automates processes, and tracks results, Review collected by and hosted on G2.com.

AM
Líder de publicidad y Mercadeo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

In my professional career, I have had the opportunity to work with multiple CRM tools, however, once I discovered Brevo, it was something innovative for me. I was used to boring pages with an interface that was not so attractive and intuitive, but once I started with the diagramming process, testing, and the great usability that Brevo offers me, it is a bit difficult for me to migrate to another platform. I love the way I can manage my lists and databases, the automation they offer me, and that in a single tool I can use it to cover my campaigns much better. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Regarding usability, I have no complaints, however, I would like them to have a payment system in Colombian pesos, since it is the country where I reside, other than that I don't feel any additional issues. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The biggest problem it solves is that I have the ability to send a mass communication to an extensive database, for that reason I love that with a couple of clicks, editing my templates, I can reach thousands of people with a clear message. Review collected by and hosted on G2.com.

RD
Administrador y Propietario
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

The enormous ease of quickly dispatching advertising campaigns. The application has formidable tools for generating the designs of the mailings, although I usually use other tools to generate mailings. I especially use Brevo with the WordPress Newsletter plugin to send newsletters of the content from my main site. One of the most interesting aspects is that there is no limitation on the frequency of sending campaigns. That is appreciated. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

Perhaps what I haven't been able to use well is sending from WP using the email lists saved in Brevo. It might be a lack of my own skill. I'm not sure. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo Marketing Platform is a product that I have not fully studied yet. I am an adult user, I have three small personal businesses (SMEs), and Brevo has been a great help to gain visibility. However, I have lacked time and more detailed training options to get into the Marketing Platform. But soon I will be operating it. Review collected by and hosted on G2.com.

AV
Autorin, Bloggerin, Einzelunternehmerin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

After using Brevo for some time now and having tried several other platforms for sending my newsletter before, I have to say: I am absolutely thrilled!

It's not just that the operation is intuitive and easy to understand and that the support has always been friendly and competent, but also the ability to choose a tariff option that suits me and my project, which excites me.

Even the free offering is powerful and includes everything needed to start the adventure of newsletter marketing.

For this reason, Brevo is far more than just a simple email marketing tool for me. It is a loyal companion that helps me keep in touch with my readers and thus an indispensable tool that I no longer want to do without!

For those looking for a solution that is suitable for both beginners and advanced users, offers first-class support, and includes plenty of great and useful features, I can only highly recommend Brevo. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

The only thing that I personally don't quite like is that Brevo (currently) cannot be connected with the sales platform Digistore24. Other newsletter platforms like Mailchimp can be integrated there for customers at the time of purchase. However, this is not really a negative point, just something I would personally wish for and would represent an additional plus point. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo helps me with the management and personalization of newsletters to my community. It gives me the opportunity to send professional-looking newsletter campaigns, saves me time through automations and pre-scheduling, and allows me to focus entirely on the writing itself. Review collected by and hosted on G2.com.

Yuri C.
YC
Chief Technology Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

I’ve been using Brevo for a while now, and honestly, there’s a lot to like about it. First off, it’s incredibly convenient—it’s like having all my marketing tools in one place. Whether I need to send out email campaigns, set up SMS marketing, manage my CRM, or even chat with customers live, it’s all right there, saving me the hassle of juggling multiple platforms. The interface is super easy to use, so I don’t need to be a tech expert to get things done, and the customization options for campaigns are fantastic. I also appreciate how they’re constantly updating the platform with new features and improvements; it makes me feel like I’m always getting more value. Plus, their pricing is refreshingly flexible, with a free plan for beginners and affordable options as you scale. For a small business or startup, it’s a solid all-in-one solution. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

There are a few things about Brevo that don’t quite hit the mark for me. The initial setup can be a bit confusing, especially if you’re not particularly tech-savvy, and I found myself spending more time than I’d like trying to figure out certain features. While their customer support is generally good during the week, I’ve noticed that it’s harder to get help on weekends, which can be frustrating if something urgent comes up. Also, while the platform covers a lot of ground, it doesn’t excel in every area—if you’re looking for hyper-specialized tools for things like advanced email marketing analytics or automation or sales automation, there are other platforms that might do a better job. Still, for what it offers and the price point, I think Brevo is a pretty solid choice. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Brevo solves a big problem for me: consolidating all my marketing tools into one platform. Before using it, I had to juggle separate tools for email campaigns, SMS marketing, customer relationship management (CRM), and analytics. It was chaotic, time-consuming, and MORE expensive. Review collected by and hosted on G2.com.

SC
Marketing specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

As a user of Brevo Marketing Platform, what I like most is its simplicity and versatility. It is a very intuitive platform that allows managing email marketing campaigns, SMS, and automations efficiently. Additionally, its segmentation and personalization tools are very powerful, which makes it easier to create more relevant messages for each audience.

Another strong point is its integration with other tools and its detailed analysis of metrics, which help optimize strategies and continuously improve results. In general, it is a very complete solution for any digital marketing strategy. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

What I like least about Brevo Marketing Platform is that, at times, some of its advanced features can be a bit limited compared to other platforms on the market. For example, the design options for forms and landing pages could be more customizable to better suit specific needs. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

Its interface, although intuitive, can sometimes be a bit slow when managing larger campaigns or extensive databases. I have also noticed that certain integrations require additional configurations that could be simplified to improve the user experience. Review collected by and hosted on G2.com.

Tomáš N.
TN
CMO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Brevo Marketing Platform?

Brevo (formerly Sendinblue) is an excellent tool for our email marketing needs. It's straightforward and easy to use, even for someone who isn't super tech-savvy. The drag-and-drop email editor is intuitive, and there are plenty of pre-built templates to get you started. What I really appreciate is the automation features. Setting up workflows for follow-up emails and segmenting our audience has saved us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Brevo Marketing Platform?

While Brevo covers the basics very well, some of the more advanced features (like detailed reporting and A/B testing) feel a bit limited compared to other platforms. Load time for the dashboard is slow at times, which can get frustrating if you're managing multiple campaigns. Also, after the rebranding from Sendinblue to Brevo, the price increased rapidly and it is already starting to be quite expensive compared to other tools. Review collected by and hosted on G2.com.

What problems is Brevo Marketing Platform solving and how is that benefiting you?

The platform’s user-friendly drag-and-drop email editor allows us to quickly build and launch campaigns without needing extensive technical skills or external support. Also helping us with automated transactional email workflows. Review collected by and hosted on G2.com.

Open Discussions in Brevo Marketing Platform