The advantages are the creative tools, themes, sending options (messages, emails...), the speed of sending campaigns, and the ease of use. Review collected by and hosted on G2.com.

Even though there are many features, the drawback is that you cannot create a page as you wish, for example: inserting 2 icons side by side and practically touching, without having to tinker to try to achieve this result which will not work. Furthermore, creating a more flexible page like on Canva, for example.

2nd point: when we create an email, it must be responsive and adapted for each format (computer, phone...), but when we change something here, it automatically changes there, and we waste time finding a middle ground. Review collected by and hosted on G2.com.

We used Brevo since it was Sendinblue till now. What our company likes best is that it's easy to use and has automation paths that are very intuitive. I joined the company as an intern and had previously never used the platform, but I was able to figure it out really easily, and used the automation feature without anyone overseeing. We also like that we can carry out serveral campaigns (email, SMS, etc) as well as segment our customers. Review collected by and hosted on G2.com.

We had some problems with the insights we were drawing from the platform because they didn't align with our website analytics. We wrote to the team, but didn't get a response from their customer support. Review collected by and hosted on G2.com.

The pre-existing models.

The simplicity of use. Review collected by and hosted on G2.com.

The lack of flexibility in creating blocks. The lack of fonts. Review collected by and hosted on G2.com.

The platform is intuitive, simple to use to send campaigns, provides complete data and creates engaging emails that are pleasant to read. Technical support always responds competently. Review collected by and hosted on G2.com.

Some things are not easy to understand and find especially in contact segmentation. You cannot unsubscribe a contact from a sales funnel without unsubscribing from the entire list. Review collected by and hosted on G2.com.

the simplicity of making a beautiful design and one file per client with the tracking of their actions. Review collected by and hosted on G2.com.

The handling is a bit complex, it takes a moment to get the hang of it. Review collected by and hosted on G2.com.

The user-friendliness as well as an excellent price-performance ratio. Review collected by and hosted on G2.com.

Tables can be poorly displayed. Review collected by and hosted on G2.com.

They have many free services and you can also just purchase credits, when necessary, to send more emails, without necessarily having a monthly subscription.

So very useful for small businesses like mine, which do not want to have too many fixed costs.

The automation part works great: you can fully customize the sending of emails.

Excellent support: I had an initial problem connecting the site (wanting to do everything myself and not being an expert) and they supported me. Review collected by and hosted on G2.com.

For now, I have nothing to report. Selfishly, I would prefer to have more daily emails available in the free package (lol) Review collected by and hosted on G2.com.

The simplicity of use and the functional richness Review collected by and hosted on G2.com.

Nothing special apart from the subscription deadlines that should be notified well in advance. Review collected by and hosted on G2.com.

Bravo offers a trial period for the service. Review collected by and hosted on G2.com.

Not very intuitive to start with. A quick tutorial would be very handy. Then everything is very well organized. Review collected by and hosted on G2.com.

What I love about Brevo is the effectiveness of the transactional campaigns, using several ways to communicate with our clients. We use it every day to serve our clients. Review collected by and hosted on G2.com.

It takes some time to understand the power of Brevo, but once you get it, it is a very powerfull tool. Review collected by and hosted on G2.com.