I used to use Active Campaign and was paying more and more when I decided to look for an alternative and found Brevo. I find Brevo's pricing method much fairer, limiting by sends, not by contacts. I find it unfair and predatory to charge so much to store an email address that I'm often not even using - including making it difficult to delete contacts I don't want in the database by imposing deletion limits, with the aim of keeping the plan at a higher price for as long as possible, which I consider predatory. Brevo works perfectly, the messages arrive in the inbox, the notifications work, everything is simple to do. I really like Brevo a lot! Review collected by and hosted on G2.com.

When there is a problem (which is not very common), the contact is only through the help desk, which takes more than 1 day to respond to each interaction. To resolve any simple problems takes days because each interaction is another 1 or 2 days for a response. I find the support slow and inefficient. I believe that Brevo should invest more in native integrations with the main tools in the market - this is a point that generates additional cost and work. Review collected by and hosted on G2.com.

Brevo is the best at Marketing Automation. As the late and great Ron Popeil said, "set it and forget it!"

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I think they should incorporate the late and great Ron Popeil's line in connection with their product, "set it and forget it!" It seems like a perfect tagline for marketing automation. Review collected by and hosted on G2.com.

The solutions offered by BREVO are intuitive, easy to handle, and effective. Review collected by and hosted on G2.com.

Nothing. I have never encountered any difficulties with BREVO solutions. Review collected by and hosted on G2.com.

I like the intuitive approach and the ability to duplicate campaigns to reuse formats, styles, and sometimes content in order to be consistent in my communications with my clients.

I like having the ability to upload my images and colors.

I like giving precision to the form my content takes.

I like being able to send myself tests.

I like the "without the Brevo logo" option. Review collected by and hosted on G2.com.

I would like a greater choice of fonts. I would like more options in design possibilities. I would like to have more advice in French to ensure compliance and tips to generate engagement with my community. Review collected by and hosted on G2.com.

I am able to import/export my userbase easily. It allows me to easily set up transactional emails and create marketing campaigns. I can design campaigns using its builder tool, and schedule them. This marketing platform allows me to send mails to targetted demographics as well. I can use this to outreach, cold email, retarget, and reengage employees easily. Review collected by and hosted on G2.com.

Nothing in particular. Pay-as-you-go plans are a bit too costly, and can be improved. But as such I love it. Review collected by and hosted on G2.com.

I am a company founder, and for its development, I send a newsletter, but I didn't know anything about it and thought it was a big deal. However, Brevo is super easy to use and reliable. I don't ask for more ;)

Everything related to marketing automation is great! Review collected by and hosted on G2.com.

There are still some automations that I don't understand well: for example, why some contacts are inserted into certain lists and not others. Review collected by and hosted on G2.com.

- User friendly - modern features - easy to use Review collected by and hosted on G2.com.

- delays and slow support during peak hours Review collected by and hosted on G2.com.

I love Brevo and marketing automation for a few reasons. It is effortless to set new automation, and it has so much choice of when, if, what, etc. I have only used it for a few months, but I love it and am still learning the features. It is very easy to use for someone who is not tech-savvy. Support is also brilliant. I had to contact them a lot when I started using the platform, and they are great, fast, and knowledgeable. Easy to integrate with my site. Review collected by and hosted on G2.com.

I cannot think of anything. If I were not happy with the product, I would not be using it. Review collected by and hosted on G2.com.

Everything is in Spanish and the support service is agile and effective. Review collected by and hosted on G2.com.

It doesn't have good integration with WP in the forms plugin and it always gives me problems with sending the Double Optin template. I have already opened several tickets on the issue and they haven't been able to solve it. When it was SendinBlue, everything worked much better. The new editor crashes from time to time and I would like the customer profiles to be clearer. Now it's more expensive and the operation is more cumbersome. Review collected by and hosted on G2.com.

I love the deals interface its so interactive Review collected by and hosted on G2.com.

Customer service support is disjointed and slow Review collected by and hosted on G2.com.