--- title: Brevo Customer Data Platform Reviews meta_title: 'Brevo Customer Data Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how Brevo Customer Data Platform works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 95 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Brevo Customer Data Platform Reviews **Vendor:** Brevo **Category:** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp) **Average Rating:** 4.6/5.0 **Total Reviews:** 95 ## About Brevo Customer Data Platform Brevo's Customer Data Platform (CDP) is a comprehensive solution designed to centralize, manage, and synchronize customer data across various platforms and channels. By consolidating both online and offline data into unified customer profiles, businesses gain a 360-degree view of their clientele, enabling more agile and informed decision-making. Key Features and Functionality: - Multiple Sources Import: Integrate data seamlessly from databases, data warehouses, FTP servers, or via API, ensuring all customer information is housed in a single platform. - Universal Data Model: Utilize standardized business objects to structure data consistently, enhancing scalability and coherence across datasets. - Identity Resolution: Implement custom deduplication rules to assign a unique identifier to each customer, eliminating redundancies and ensuring data accuracy. - Dataprep Custom Rules: Employ no-code recipes to clean and reformat data, preparing it for immediate business use without the need for technical expertise. - Scoring Library: Apply scoring models such as Recency, Frequency, Monetary (RFM) analysis or Lifetime Value (LTV) to refine marketing strategies and personalize customer interactions. - Dashboards & Data Exploration: Integrate with analytics tools to create advanced reports, facilitating better decision-making through comprehensive data visualization. Primary Value and Solutions Provided: Brevo's CDP empowers businesses to transform raw data into actionable insights, accelerating time-to-value and enhancing customer engagement. By unifying disparate data sources, companies can achieve a holistic understanding of their customers, leading to more personalized and effective marketing campaigns. The platform's intuitive tools allow teams to analyze customer behavior, segment audiences precisely, and deliver tailored content without relying on IT support. This streamlined approach not only improves operational efficiency but also drives smarter growth by enabling data-driven decisions that resonate with customers' preferences and behaviors. ## Brevo Customer Data Platform Pros & Cons **What users like:** - Users highlight the **ease of use** of Brevo, remarking on its quick implementation and user-friendly design. (18 reviews) - Users praise the **responsive and helpful customer support** of Brevo, enhancing their overall experience with the platform. (11 reviews) - Users love the **free email marketing features** of Brevo, allowing seamless branding and audience building without initial costs. (10 reviews) - Users find Brevo Customer Data Platform to be **very user-friendly** , facilitating easy integration and a smooth experience. (8 reviews) - Users praise the **easy setup** of Brevo, finding it intuitive and efficient for their marketing needs. (7 reviews) - Intuitive (7 reviews) - Marketing Automation (7 reviews) - Users value the **efficiency of automation** in Brevo, finding it easy and intuitive for their marketing needs. (6 reviews) - Customer Engagement (6 reviews) - Feature Variety (6 reviews) **What users dislike:** - Users find the pricing for Brevo's plans to be **expensive** , especially when compared to competitors' offerings. (4 reviews) - Users face occasional **integration issues** with third-party tools, complicating their experience and requiring extra effort. (3 reviews) - Users find the **learning curve steep** with Brevo, especially for navigation and utilizing advanced features effectively. (3 reviews) - Users express frustration over **missing features** like segmented account access and limited chatbot domain connectivity. (3 reviews) - Users find the platform **not intuitive** , often struggling to navigate menus and perform basic tasks. (3 reviews) - Users often experience **poor support** , facing delays and unresponsiveness when seeking assistance with Brevo's features. (3 reviews) - Users experience **slow performance** with delays in support and issues when managing live data campaigns. (3 reviews) - Platform Limitations (2 reviews) - Poor Customer Support (2 reviews) - Template Issues (2 reviews) ## Brevo Customer Data Platform Reviews ### 1. Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Brevo Customer Data Platform?** Once the tool is understood, the possibilities are very numerous **What do you dislike about Brevo Customer Data Platform?** The handling that was not easy for me **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** I was able to automate almost all of my client mailing and I have access to key information about my marketing. ### 2. Best in class for Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** We have used several automated marketing platforms and Brevo is by far the best. It is the easiest to use, has all the features we need, and integrates beautifully with other software. We had no issues getting started with Brevo and therefore have not needed customer support. We use this multiple times a month. **What do you dislike about Brevo Customer Data Platform?** There really are no downsides for us. We will continue to use Brevo. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Consolidating all of our customer data in one place so we can easily automate our marketing emails. ### 3. Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Sudhish N. | Sales and marketing head, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Brevo Customer Data Platform?** It has made it very easy to createing marketing automation is easy. Customer support is very active my problems get solved very quickly **What do you dislike about Brevo Customer Data Platform?** the cost is on the little higher side, sometimes the email template creation sucks it can be improved. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** it make the followup task easy by creating a workflow for my clients and this saves a lot of time. ### 4. Best tool for Email Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Rayan A. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Brevo Customer Data Platform?** I have been using Brevo for over 4 years. Thanks to this platform, we have been able to create our newsletter and build a connection with our clients. The first advantage is that Brevo is an intuitive and easy-to-use interface, whether you are a novice or an expert in marketing, you can create and generate campaigns very quickly thanks to its editor and management tools. The second advantage is that it offers a complete range of features, including transactional emails, marketing automation... this allows us to stay in touch with our clients and provide a professional contact to market ourselves. **What do you dislike about Brevo Customer Data Platform?** There are not really any negative points except that sometimes it happens that clients receive our campaign in their spam and some inactive clients receive the additional files. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo helped us manage email campaigns and customer data. This made communication with customers and the promotion of our products much more effective. ### 5. After trying a bunch of applications, this one works, especially its marketing automation. **Rating:** 4.5/5.0 stars **Reviewed by:** Ari M. | Webmaster, consultant, (D.Sc), Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Brevo Customer Data Platform?** We are a not-for-profit organisation and use Brevo primarily to contact our members. It is a versatile tool that is easy to set up and has features such as very clever campaign automation for processes that are finally under control after many years. Sending emails is a breeze. We particularly appreciate the email templates, a feature that sank a competing solution. Brevo automatically takes care of the email configuration with our ISP, which is crucial to ensure that the mass mailings reach the recipients. We found an integration with our WordPress application that is free of charge. Brevo's pricing is also a big plus. Customer support is excellent. **What do you dislike about Brevo Customer Data Platform?** Customising the email templates isn't as intuitive as it could be, but fortunately it's a process that doesn't require much attention once it's done. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** It's our tool to easily reach hundreds recepients - almost too easily, have to be careful with it. ### 6. Brevo as a strong partner in customer communication marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** Simple all-in-one solution, straightforward and functional integration of forms into websites or as a landing page, list management and campaign management for multiple clients in one account, sensible integration of Brevon into various CMS. On-demand pricing model. Fast customer support. **What do you dislike about Brevo Customer Data Platform?** Rare connection interruptions, but they are quickly resolved by Brevo. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Quick and direct / targeted reachability of customers! Brevo offers a fast way to send marketing campaigns through various channels. Send quickly! ### 7. A good compromise for sending mailings. **Rating:** 4.5/5.0 stars **Reviewed by:** Elodie M. | Relance ouverture de piscine, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** The ease of creating and programming campaigns **What do you dislike about Brevo Customer Data Platform?** the time it takes to delete or modify a contact. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** The sending of group mailing and well presented ### 8. Marketing Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Candy D. | Coordinadora de marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Brevo Customer Data Platform?** The costumer service because they are always kind and nice and about the platform it would be that its intuitive **What do you dislike about Brevo Customer Data Platform?** Probably it would be the number of templates to sent mails and because i think that they are too basic **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** The massive communication between costumers and our car dealer ### 9. Best CRM Platform ever **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. | Socio Fundador y Director., Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Brevo Customer Data Platform?** Easy to use and very effective. Most of all, the platform is very reliable. You rarely have technical problems, which is good since many platforms show technical errors constantly. Integrating Brevo into your ecosystem is relatively easy. Implementing the features on a daily basis is quite simple. You will use it every day and get good support. **What do you dislike about Brevo Customer Data Platform?** Honestly, I would like the pricing to be less complicated. The price is fair, but sometimes, understanding that can be tricky. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Bravo automates the custom email processes used in integration with the user actions on websites. As well as triggers from email campaigns and WhatsApp and sms campaigns. ### 10. Very good experience with Brevo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** The simplicity and aesthetics of Brevo. The ease with which we learn in a few minutes to create our first newsletters or campaign. **What do you dislike about Brevo Customer Data Platform?** Perhaps a wider price range would be an advantage. I find the gaps between the categories very stark. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Simplification and Implementation of Email Marketing ### 11. Instinctive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Brevo Customer Data Platform?** Ease of use, very intuitive for colleagues who struggle with complex tools **What do you dislike about Brevo Customer Data Platform?** Difficulty updating unsubscribes when using 2 CRM tools **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Mailing to customer lists outside the CRM ### 12. Markting Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed J. | Senior front end developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** Best tool for the email marketing and lead management. **What do you dislike about Brevo Customer Data Platform?** Overall its a great cloud based software, but UI can be improve **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo is helping us improve customer experience through personalized interactions, achieve higher conversion rates with better targeting, streamline operations for more effeciency, make data-driven decisions using actionable insights, and ensuring scalability as our business grows. ### 13. Bravo is the most suitable option and also Castilian. **Rating:** 4.5/5.0 stars **Reviewed by:** Jesús M. | Cofundador, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Brevo Customer Data Platform?** It keeps growing and offering more and more services within its platform. **What do you dislike about Brevo Customer Data Platform?** The only thing is that we would like to be able to have an app that will facilitate quick access to certain functions. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** They provide solutions to all those doubts and problems that arise for us, updating and improving the platform. ### 14. Complete product **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Brevo Customer Data Platform?** Well-thought-out integration and API, documentation **What do you dislike about Brevo Customer Data Platform?** template migration tool not up to par, technical customer service not very competent, Brevo automation in beta for too long, **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Integration and data ### 15. Simple, practical, and effective Marketing Automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Brevo Customer Data Platform?** This tool allows you to manage your marketing automation simply and quickly and to analyze the results in detail thanks to very detailed predefined reports. Access to the tool is very intuitive and does not require any special training. Very responsive support for any question. The offer meets all types of needs, from small newsletters to the analysis of large marketing campaigns. **What do you dislike about Brevo Customer Data Platform?** Difficult to evaluate for all the features. For my needs, I found all the necessary tools, and even more. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Analysis of openings and tracking of interests ### 16. Excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier G. | Dirigeant et Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Brevo Customer Data Platform?** Ease of use, Clear and fast interface! Advanced features. **What do you dislike about Brevo Customer Data Platform?** Improvement point: be able to perform Voice Mail **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** All-in-one solution very easy to access ### 17. Great tool for my website **Rating:** 5.0/5.0 stars **Reviewed by:** Orlando H. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Brevo Customer Data Platform?** I use it to send emails frequently to all my customers **What do you dislike about Brevo Customer Data Platform?** I like everything so far. I cannot find dislikes **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Communication with my customers ### 18. i like brevo **Rating:** 5.0/5.0 stars **Reviewed by:** Michele B. | avon ondependant ambassadors, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Brevo Customer Data Platform?** brevi is very useful to keep list and tracking of our customers. **What do you dislike about Brevo Customer Data Platform?** nothing, everything is ok for my business **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** keeping list and tracking ### 19. Marketing Automation with BREVO **Rating:** 5.0/5.0 stars **Reviewed by:** Henning S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Brevo Customer Data Platform?** BREVO is easy to use und you are able to set up a complete CRM and Marketing Automation in a very short time enjoying a maximum of useful features. **What do you dislike about Brevo Customer Data Platform?** Some of the data fields and the automated forms could be more flexible in terms of completion, **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** In search of a CRM and Marketing Automation in one system which is not too complex but very flexible you should take a look on BREVO. ### 20. Brevo is a great way to easily and affordable send emails. And much more. **Rating:** 4.5/5.0 stars **Reviewed by:** Julius H. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Brevo Customer Data Platform?** It is easy to use. Lots of features. Affordable. Most of all, it is very stable and reliable. Very easy to connect to other software platforms. **What do you dislike about Brevo Customer Data Platform?** As mentioned, it has many features, which makes it sometimes a little difficult to find the right function. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Easily sending large number of emails and email automation. ### 21. Easy to use. Quick and clear help. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** Ease of use and efficiency. Large capacity. Ease of data integration. Very good customer service. **What do you dislike about Brevo Customer Data Platform?** That one suspends the campaigns quite easily **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Time savings ### 22. Brevo’s platform is the best email marketing services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Brevo Customer Data Platform?** the SMS marketing capabilities and WhatsApp campaigns. **What do you dislike about Brevo Customer Data Platform?** It seems to me to be a little expensive compared to other competitor platforms **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** What I liked the most about Brevo’s email marketing platform were the email and form builders, which were both user-friendly and fun to use for me. ### 23. A good Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Nolwenn M. | Professionnelle de l'organisation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Brevo Customer Data Platform?** Brevo covers a wide range of marketing possibilities: emailing, SMS, customer relations, marketing automation, ... **What do you dislike about Brevo Customer Data Platform?** The platform requires a bit of time to understand, especially regarding automations and filters. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo helps me centralize my contacts: newsletter subscribers, clients of my online store. It's a real time saver to have a single platform to manage everything. ### 24. Very intuitive and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alina N. | Consultant & Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Brevo Customer Data Platform?** Mostly, I use email and iti is very handy **What do you dislike about Brevo Customer Data Platform?** I need to navigate more to find out what other features do and how they can benefit me. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Email analitycs ### 25. Brevo is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Eric A. | Designer de interface do usuário e gestor de tráfego e-commerce , Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** The practicality with which we use it **What do you dislike about Brevo Customer Data Platform?** The limitations he has within him, he is a bit rigid **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Mass email sending to my clients ### 26. Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Rémy F. | Facilitateur de convivialité... embassadeur Industries romandes, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** Very accessible in concept, it allows me to manage my contacts and it is also free for associations. I even manage to synchronize my contacts across multiple platforms, with Hubspot and Outlook in particular. **What do you dislike about Brevo Customer Data Platform?** Not really any negative points, sorry... **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** It is very understandable in terms of features, they allow for synchronizing contacts between multiple software using API keys. ### 27. Very good emailing platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** What we like is the fact that the platform is in French, the ergonomy and it is easy to create emailing campains. The customer service is always avalaible. **What do you dislike about Brevo Customer Data Platform?** Sometimes, when I do want to connect from an other laptop or phone, I can't. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** I do not spend more time following my data. ### 28. Great for small businesses doing marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Brevo Customer Data Platform?** We appreciate Brevo's flexible pricing that grows as the business grows. This is much better than some other CRMs, that have very high fees right out of the gates. It's also easy to use and customer support is fast and helpful. **What do you dislike about Brevo Customer Data Platform?** I haven't been able to find a way to create unique unsubscribe options for my customers (i.e. "I prefer to receive emails only once a month" or "I prefer to receive only feature updates" etc. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo is helping us convert our registered users into weekly active users through marketing automation. ### 29. The best so far **Rating:** 5.0/5.0 stars **Reviewed by:** Nayo C. | Weight Loss Enabler & Anti-Diet Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Brevo Customer Data Platform?** Ease of use. Intuitive. Beautiful email. Versatile. **What do you dislike about Brevo Customer Data Platform?** It's impossible to get an automation going if it's not triggered by a third party app (like zapier). It would be useful to trigger the automation just by adding a contact to a list for instance **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** It's sending polished emails to my mailing list ### 30. Multiple possibilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Brevo Customer Data Platform?** I like the ability to integrate automation scenarios, whether it's emailing or texting; the interface is quite intuitive. **What do you dislike about Brevo Customer Data Platform?** Little flexibility on campaign design; log tracking is VERY limited **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Creation of one-time campaigns and automations ### 31. Really Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Andre D. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** Manage and track contacts. See campaign results. **What do you dislike about Brevo Customer Data Platform?** Some adapted interfaces from Sendinblue. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Track contacts. ### 32. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Roshan K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Brevo Customer Data Platform?** I am still learning it how to operate datas **What do you dislike about Brevo Customer Data Platform?** I have not found anything to dislike since I started to operate Brevo Email Markating **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Effective commuitaion and conversions. ### 33. Effective emails **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia H. | Gerente de marketing y producto, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Brevo Customer Data Platform?** in general, it is a very effective and easy-to-use platform **What do you dislike about Brevo Customer Data Platform?** price or rates per active users or account **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Easy email management and quick editing ### 34. Easy to use and very effective tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** I can buy credits for the mails I send without signing up for a fixed plan. **What do you dislike about Brevo Customer Data Platform?** So far no complains and I use Brevo (former SendinBlue) for almost 10 years already. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** I can make lists, segments create automatins to get my funnel working. ### 35. Marketing Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Yann A. | Formateur en Théâtre d'Improvisation, prise de parole en public, team building, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Brevo Customer Data Platform?** Brevo plateform is easy to use with a lots of features. **What do you dislike about Brevo Customer Data Platform?** It does a lot of things, more than I actually need. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo helps me create a mailing list and collect curated customer email adresses. ### 36. Outstanding performances. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Brevo Customer Data Platform?** The ability to send by email campaigns. **What do you dislike about Brevo Customer Data Platform?** Subscription fee increase. Suspension of the subscription not possible. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** The sending of my newsletters. ### 37. Multi template designs **Rating:** 3.5/5.0 stars **Reviewed by:** Kumar E. | Technical Consultant Magento, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Brevo Customer Data Platform?** Good thing is that it offers number of email templates and all are responsive and design are also good you can modify fonts color footer etc. And it also multilanguage support they offer. **What do you dislike about Brevo Customer Data Platform?** I think you should use it from laptop because app is not good has bugs, asks to login again and again even if you are logged in. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Its email marketing automation is very good it lets you set campaigns based on contacts emails user activities. ### 38. Great Value for money **Rating:** 5.0/5.0 stars **Reviewed by:** Anchal A. | Technical support engineering analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Brevo Customer Data Platform?** The fact that it provides a multitude of flexible email templates with well-designed layouts that allow customization of fonts, colors, and footers is a plus. Additionally, they provide multilingual support. **What do you dislike about Brevo Customer Data Platform?** Should use it from a laptop, in my opinion, as the program is glitchy and keeps asking you to log in even when you are already logged in. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Increasing revenue through remarketing and interacting with prospective clients who requested a free trial of our product. ### 39. Pretty Good **Rating:** 3.5/5.0 stars **Reviewed by:** Michel N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Brevo Customer Data Platform?** Solid newsletter platform that's asy to use **What do you dislike about Brevo Customer Data Platform?** Too many services that they are trying to c onnect and integrate **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Newdsletters with high send rates and reporting ### 40. Easy to Use, Works Well **Rating:** 4.0/5.0 stars **Reviewed by:** Ray G. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Brevo Customer Data Platform?** Easy to set up, good deliverability, simple interface. **What do you dislike about Brevo Customer Data Platform?** Nothing bad, but could do with a few more pre-set integrations. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Sending bulk emails to customers. ### 41. Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Brevo Customer Data Platform?** Very easy to use, has all the function that I need for Marketing Automation, friendly interface. **What do you dislike about Brevo Customer Data Platform?** Nothing until now, I did't have any negative experience **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo helps me doing my marketing automation, integrating forms on my website, administration of contacts and very helpful statistics about the performance of my campaigns. ### 42. Marketing Automation is good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Brevo Customer Data Platform?** automation is great in terms of time saving. however, list management is also very good. **What do you dislike about Brevo Customer Data Platform?** There is not much I don't like, but as a recommendation, maybe new studies on landing pages can be added. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** manage my mail subscribers to be able to segment mass mailing set up automation ### 43. very good cms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Brevo Customer Data Platform?** a lot of things you can do with it, you just need to learn how to them! **What do you dislike about Brevo Customer Data Platform?** need to be configured not easily, but you can do it! **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** automation for newsletters and customer contacts ### 44. One of the best platform for bulk email needs **Rating:** 4.5/5.0 stars **Reviewed by:** Prakash K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Brevo Customer Data Platform?** I like its free daily 300 bulk email which makes it easy for small businesses **What do you dislike about Brevo Customer Data Platform?** They can make 300 emails to 500 emails per day rest everything is good **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Brevo is good for sending bulk emails and automated emails ### 45. Marketing Automation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Brevo Customer Data Platform?** It is easy to use and navigate. Nothing too complicated in the platform. **What do you dislike about Brevo Customer Data Platform?** Some feature if included would have been nice. But overall, it is a good product. **What problems is Brevo Customer Data Platform solving and how is that benefiting you?** Easy to store contact info. - [View Brevo Customer Data Platform pricing details and edition comparison](https://www.g2.com/products/brevo-customer-data-platform/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+10%3A20%3A16+-0500&secure%5Bsession_id%5D=186b22eb-aa40-4c24-9432-c1adeb256122&secure%5Btoken%5D=6869411e451e3795b6226649e4bdfe9d6fc15dfd5ebd33f025cf5e8c93b914db&format=llm_user) ## Brevo Customer Data Platform Integrations - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [ROLLER Software](https://www.g2.com/products/roller-software/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Youday CRM](https://www.g2.com/products/youday-crm/reviews) ## Brevo Customer Data Platform Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Brevo Customer Data Platform Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.5/5.0 (1,311 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,395 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,208 reviews)