I really appreciate the ease of use of Breadcrumb. It consolidates all contractor files into one consistent, audited platform, rather than having to chase documents through email or multiple systems. This means everything is stored, tracked, and time-stamped, making the process of reviewing documentation prior to contractor accessing the site much simpler. Review collected by and hosted on G2.com.

The user interface is not the friendliest, and the announcement section could do with some user experience improvements. I wish I could search announcements instead of scrolling through the list. Also, it would be better if the editor for questions was integrated into the area where the respective item or induction is being created rather than on a completely separate screen. Review collected by and hosted on G2.com.

We have worked with Breadcrumb to develop functionality for both our construction sites, but also our office locations. Its versatility is great and so simple to use. It also integrates with our other construction software. Review collected by and hosted on G2.com.

There isn't anything that I don't really like. Once things have been setup (which the team at Breadcrumb were very helpful to do this) it doesn't require much in the way of effort to manage it. Review collected by and hosted on G2.com.

The system is easy to use, and they listen to suggestions to make it work even better. The staff are responsive and incredibly knowledgeable. Using Breadcrumb has made the way we work on site a much simpler process Review collected by and hosted on G2.com.

It’s frustrating that we can’t see who we’ve red-carded, and there doesn’t seem to be a way to inform other sites not to grant them access. Review collected by and hosted on G2.com.

The Breadcrumb customer service is top notch. Being able to send site alerts is a huge plus. Review collected by and hosted on G2.com.

Some users struggle with using breadcrumb but i feel like thats normal using the platform. I also wish that automatic check ins and outs was something we can use. Review collected by and hosted on G2.com.

I like the integration with Procore, meaning we have one source of the truth and easy access to documents. Review collected by and hosted on G2.com.

Permits interface isn't very user friendly. you approve them within the approval section but need to go to the permit report section to close out.

Notifications aren't pre-set based on host permission sets. Review collected by and hosted on G2.com.

The greatest up side to using Breadcrumb would definitely be the prompt and effective support. We've worked with Breadcrumb for a number of years now and to date they have always been really helpful whenever we've reached out. Its extremely useful to have small issues resolved immediately to ensure it doesn't affect work flow or productivity.

Company culture shows they all have the same goal/values and strive to improve their system while foresting relationships with users.

Finally the way the accept and implement feedback. As we use this software on a daily basis we have constantly give feedback on ways to improve usability and it all gets taken on board and implemented in some capacity. Review collected by and hosted on G2.com.

There hasn't been any areas of the system or customer support that i haven't liked. They keep open lines of communication around their glitches and areas of improvement, which is all that can be asked for. Review collected by and hosted on G2.com.

I have been using Breadcrumb for over a year now and I have found it to be a really good system. The app itself is very user friendly and easy to get used to. It has been great for our company’s inductions, for tracking attendance across our different projects as well as keeping on top of certifications. It gives us a clear overall picture of health and safety across our sites, which makes things much easier to manage.

The Customer Success Manager, Dave Robinson, has been brilliant to deal with as well. He always comes back very quickly, has great knowledge of the system, and has been really helpful whenever my colleagues or I have had questions or suggestions. He has also been open to feedback, whether positive or constructive, and helped us set things up in a way that works best for us. He also checks in with us to make sure everything is still running smoothly.

One of the best things for us has been moving more towards a paperless system. Dave helped me in particular set up digital inspections for things like plant, which has worked really well. It means anyone on site can complete the forms quickly and everyone who needs access can see them straight away, rather than dealing with paperwork.

The announcements feature has also been great, as it allows us to send out notices or guidance to everyone or to specific groups without physically having to go onto site. Having our company inductions completed through Breadcrumb has also saved a lot of time. We can send the QR code in advance so operatives can complete it before arriving on site, which avoids wasted time during the induction process.

It has also helped me keep track of new sites starting up. In construction there can be a quick turnover with new projects coming in regularly, and Breadcrumb highlights new sites clearly, which makes it easy for me to see where I need to send the QR code and set up the location.

From speaking to my colleagues, the RAMS feature has also worked really well. RAMS can be assigned to specific projects and operatives are required to electronically sign them, which ensures they have reviewed them properly. It is also very easy to assign the correct RAMS to the right subcontractors. Review collected by and hosted on G2.com.

One minor improvement would be having admin access to operatives’ wallets so we could remove expired certificates and upload the current in date ones ourselves, as it can sometimes be difficult to get operatives to update these. Review collected by and hosted on G2.com.

What I like most about Breadcrumb is how user-friendly it is for site-based staff. The app makes it easy to manage tasks and information directly on site without unnecessary complexity. Review collected by and hosted on G2.com.

The main downside is that the web browser interface used for configuring the system isn’t very user-friendly nor intuitive, and some of the terminology is not UK-based, which can sometimes be confusing. Review collected by and hosted on G2.com.

Breadcrumb has been an excellent tool on our site as it has shortened the time it takes to give new subcontractors an initial orientation, it allows for orientations to be given in any language, it improves communication by utilizing mass notifications via the site alert tool, and it allows us to gain specific information from all individuals to complete other project requirements. Review collected by and hosted on G2.com.

In certain more remote or rural areas where mobile device service is spotty, some of our subcontractors haven't been able to get the browser version loaded to complete their check-in. Review collected by and hosted on G2.com.

It's a very easy to use system for the site users and for the admin. Plus we have found the Breadcrumb crew to be very helpful whenever we have needed assistance. Review collected by and hosted on G2.com.

It would be great to be able to store contractor's insurances and send reminders when they are about to expire. Review collected by and hosted on G2.com.