The time saved on site by not chasing paperwork and the peace of mind from being able to verify that forms have been signed through the online portal are great. Review collected by and hosted on G2.com.

There are a couple of improvements that could be made, notifications localised per site rather than company wide, updating CSCS card information could be easier. Review collected by and hosted on G2.com.

Breadcrumb digitalises RAMS reviews and inductions. It allows us to keep an accurate record of who is signed into our sites, making sure they have read, signed and acknowledged their RAMS and witnessed shared Toolbox Talks. An especially good feature is the Push Notifications where a message can be sent to everyone currently checked in on the site through their mobile phone/device which is especially useful for quick contact e.g. in an emergency. Review collected by and hosted on G2.com.

On more extended use of the system we have found some areas that don't perform in the way we would like, for example, the training copies pull records from inductions, including ones that have been rejected so in the training matrix, it includes the new and expired versions. The customer support team have been extremely helpful however and raised this point to the development team on my request who provided a swift response. Review collected by and hosted on G2.com.

How simple and intuitive it is to use, both from an admin perspective and for site teams. It makes managing a site straightforward while still offering a wide range of tools to support safety, compliance, and daily operations.

The flexibility is a standout, particularly the ability to fully customise forms and questions to suit how you actually work, rather than being forced into rigid templates. The same applies to SWMS, where you can use your own proven templates instead of trying to retrofit your processes into a system that doesn’t align.

It’s also very easy for workers to use on the ground. There’s no friction with complicated company logins or licensing barriers, which makes onboarding quick and improves overall adoption across teams.

From a business perspective, the pricing is reasonable for the value it provides, and their customer and technical support has been excellent; responsive, helpful, and easy to deal with.

Overall, it consolidates site management into one clean, efficient system without overcomplicating things. Review collected by and hosted on G2.com.

Breadcrumb feels more tailored toward principal contractors, which can require some adjustment when implementing it as a subcontractor. That said, we were able to customise it to suit our needs.

From a usability perspective, it would be great to see more flexibility in form branding and layout, currently this is more limited and mostly an aesthetic constraint rather than a functional one.

There’s also some opportunity to improve off-site usability and task management features, such as assigning forms or actions to others. While we’ve been able to create workarounds (e.g. using frequent user settings), having these capabilities built in would streamline workflows further.

Overall, these are relatively minor points, and I have confidence they’ll continue to be addressed as the platform evolves. Review collected by and hosted on G2.com.

Breadcrumb is easy to access, and the technical backup support is amazing. It’s straightforward to use, and whenever I need help, the support team is there and very responsive. Review collected by and hosted on G2.com.

Some of the functions are not available on desktop or laptop but we understand that is being addressed. Review collected by and hosted on G2.com.

The software is intuitive making it easy to pick up & use whilst still providing a depth which allows it to truly adapt to business safety requirements.

Outside of the software itself getting consistent updates / improvements the BreadCrumb team are extremely approachable & friendly. They will always ensure you feel heard as a customer alongside all your problems being addressed. Review collected by and hosted on G2.com.

They are currently feeling slightly dated in areas but are presently working on very big & exciting updates to improve the software across the board to offer even more features / benefits Review collected by and hosted on G2.com.

Breadcrumb is very useful for managing the staff induction process and keeping health and safety documents well organised. New staff can easily complete their induction online and review the H&S documents, required policies and procedures in one place. This makes onboarding smoother and ensures everyone has access to the same information from the start.

Another big advantage is the clear record keeping. Breadcrumb tracks who has completed inductions and who has reviewed key documents, which makes it easy to monitor compliance and follow up if needed. It saves time on administration and provides a reliable record for health and safety requirements. Review collected by and hosted on G2.com.

One area where Breadcrumb could be improved is making it slightly easier to navigate when looking for specific documents or records. While the system works well overall, a more streamlined search or quicker access to commonly used documents would make it even more efficient. Review collected by and hosted on G2.com.

How simple and intuitive it is for both site teams and subcontractors to use. Takes away paperwork's and save a ton of time. Confidence that important safety processes are being followed consistently across different sites. Workers who aren't particularly tech-savvy can complete inductions and access site information without any issues. Review collected by and hosted on G2.com.

While it’s already very good for inductions and check-ins, some of the admin features feel easier on desktop than on a phone. Review collected by and hosted on G2.com.

I like how Breadcrumb makes it easy to control our health and safety paperwork. I appreciate that all our approved documents are stored into Procore, making it simple to check if a subcontractor is following the protocols on-site. The visibility it provides is very helpful. The setup was also relatively easy, and once we learned how the system works, it's very simple to operate. Review collected by and hosted on G2.com.

Yeah. The Hot Work system is not the greatest. And we'd also like to get a matrix put into the whole work system if possible when the future as this is the way our insurance companies in New Zealand are going. Review collected by and hosted on G2.com.

I like using Breadcrumb for streamlining worker safety management and making safety information more easily available to workers on their phones. Its user-friendly interface is a big plus, and I find it flexible enough for me to make necessary changes. The ongoing support from the Breadcrumb team is fantastic; they respond promptly and handle technical or large-scale changes quickly. They feel like part of our team, not just a software provider. I also appreciate Breadcrumb's integrations with platforms like Procore, which minimize re-work and overlap in software subscriptions. It effectively directs workers to the relevant platform based on their needs, which I find very efficient. Review collected by and hosted on G2.com.

Their reports, reporting tools, and dashboards could be improved, and the functionality of the Host portal versus the app. I need the web portal to be able to do everything the app can do (e.g., draft briefing), which is much easier on a computer than a phone with that amount of content, etc. Review collected by and hosted on G2.com.

I like how Breadcrumb is very customizable, allowing for changes to be made on the fly. It has really sped up reviewing H&S information and inspections because all my info is in one place. The quick access to H&S info means I spend less time going through paperwork and more time focusing on the build of the project. The customer service is quick, honest, and pragmatic, especially through Dave Robinson. I appreciate the regular updates that keep the system current and responsive. Review collected by and hosted on G2.com.

Further customization could be useful, such as more specific permits. It would be good if geo-fencing was a prominent feature. Site setup can be clunky, however, the soon-to-release NextGen update should solve some of these issues. Review collected by and hosted on G2.com.