Craig R.
CR
Craig R.
Business Development Manager
Small-Business (50 or fewer emp.)
"Professional, Paperwork-Free Inspections with Breadcrumb and Fantastic Support"
4.5/5
What do you like best about Breadcrumb?

I like that it’s digital because it removes a lot of paperwork. Signing books could easily get lost, and paper inspections were often damaged and required a lot of administration to keep everything organised. With breadcrumb, this has now been resolved. I feel that using a digital system looks more professional to clients and is definitely the future of construction. The support we have received from Dave and the use of the system has been fantastic. He has helped us implement new features faster and always responds very quickly! Usually the same day! For tech support I can't fault it and makes it extremely good value when you add in the customer service. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

I wish Breadcrumb had a documents section under each project. This would allow me to click on a project and see all the inspections, audits, and permits in one place. At the moment, I can still access them, but they are all bundled together. You can resolve this somewhat using filters, but having them organised under each individual project would be much easier to navigate.

The forms themselves are very good, but it would be better if you could edit questions directly within the form. Currently, if I make a mistake, I have to exit the form and go into the questions section to correct it. When you have many similar questions or a large number of them, this can be difficult to navigate.

Finally, automations within forms could be improved by allowing them to be set as a default rule. For example, if I have 20 questions in a form and want a function such as “if the answer is no, add more information,” I currently have to set this up for each question individually rather than applying one automation across the form.

These improvements would make the system even more efficient and user-friendly. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

We use Breadcrumb for signing in, site inductions, toolbox talks, permits, and inspections. Signing in digitally reduces paper waste, and toolbox talks are now completed through the platform. Paper records were often lost or damaged, and we previously had to spend time collecting them. Using Breadcrumb saves a lot of time, keeps everything organised, and provides very good value for everything it offers. Review collected by and hosted on G2.com.

George P.
GP
George P.
IMS Manager
Mid-Market (51-1000 emp.)
"Clear Interface, Expanding Features, and Seamless Procore Integration"
5/5
What do you like best about Breadcrumb?

The app interface is really clear, the acces to data, the ever expanding features and the seamless integration with our Procore systems are the features we're most impressed with. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

The web version seems pretty rudimentary from a visual perspective, but I've had a sneek peak at the new interface and it looks "wow". Can't wait to start using it. Performance can be slow at time but I think that is mainly due to network coverage. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

We've saved hours on admin, reduced reliance on stationery, and transitioned to a paperless system. We've even eliminated the frustration of finding a working pen. The beauty of the relationship is that the tech ream listen to our suggestions and ideas and generally take them on. Rare in an industry where the norm is "what you see is what you get". Review collected by and hosted on G2.com.

Response from Annaleisha Fensom of Breadcrumb
Edit edit

Hi George, thank you for the kind words — really glad to hear the clear interface, growing feature set and the Procore integration are landing well for you and the team at Building Engineering.

We hear you on the web version and performance issues, and we're actively working on improvements there. We're also excited for you to get into NextGen, our new interface — it's built to make things even easier for site teams day to day.

It's brilliant to hear Breadcrumb has helped cut admin time, reduce paper usage and boost efficiency across Building Engineering's sites. Five years of your feedback has shaped a lot of what we've built, and we're genuinely grateful for it.

Any more thoughts or issues as you go, just flag them to Katie.

Thanks for backing us since the early days.

Maya G.
MG
Maya G.
Head of People, Safety, Systems
Mid-Market (51-1000 emp.)
"Simple for Site Teams, Strong Oversight for Safety"
5/5
What do you like best about Breadcrumb?

Our business has been using 1Breadcrumb for a few years now, although I’ve personally been working with the platform for around the past year. I hadn’t used similar platforms before, but I found it very easy to navigate and get up to speed with.

At our company we’re all about making things as simple as possible for our teams so they can focus on delivering good work. That’s one of the things that stands out with 1Breadcrumb. The platform is straightforward and practical, and the mobile app in particular is very easy to use, which is important because our site teams are the ones using it the most. Most subcontractors pick it up quickly without much explanation.

The support behind the platform has also been excellent. Our CSM Jack in particular has been incredibly helpful. He goes out of his way to jump on calls, talk through issues and help us find workarounds when we’re trying to solve something quickly on site.

The platform also seems to be progressing in a really positive direction. It’s evolving into a specialised construction tool that stays focused on being practical and easy for people on site to use.

Overall, it’s been a solid platform for managing workforce compliance and site access, backed by a team that is responsive and passionate about the platform and safety. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

If there’s one area that could improve, it’s the aesthetics of the platform. Not just how it looks, but also how some of the data is presented and structured within the interface.

Functionally the system works well, but at times the layout and visual presentation of information could be clearer or more refined.

That said, we’ve already noticed some cosmetic improvements over the past few months, which suggests the platform is evolving in this area. It looks like these updates may be the beginning of broader refinements to the user interface. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

One of the key problems it solves for us is oversight. As a safety team it gives us clear visibility of who is on site, whether inductions have been completed and whether the right documentation has been submitted. That level of visibility is difficult to achieve when you’re relying on paper systems or multiple spreadsheets.

It also helps standardise how inductions and worker sign-ins are managed across sites, which removes a lot of the manual administration that used to sit with the site teams. Review collected by and hosted on G2.com.

CA
Chris A.
HSEQ Co Ordinator
Mid-Market (51-1000 emp.)
"Intuitive Health & Safety Tool with Excellent Support"
5/5
What do you like best about Breadcrumb?

What I like best about Breadcrumb is how easy it is to use both on site and in the office. The system is intuitive, which makes it simple for our teams to record inspections, observations and other health and safety information quickly without creating unnecessary administrative burden. This is particularly helpful on busy construction sites where efficiency is important. In addition, the customer service has been excellent whenever we have had queries or required support. The support team are responsive, knowledgeable and always willing to assist, which gives us confidence that any issues or questions can be resolved quickly. Overall, the combination of ease of use and reliable support makes Breadcrumb a very effective health and safety management tool for our business. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

What I like best about Breadcrumb is the fact I cannot think of anything I dislike! Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb helps us manage and centralise our health and safety processes, which previously involved multiple systems, paperwork, and manual tracking. One of the key benefits is the ease of reviewing documents and safety records, as everything is stored in one place and can be accessed quickly by both site and office teams. This makes it much easier to monitor compliance and ensure that required documentation is up to date.

The platform also improves reporting and visibility of health and safety activity, allowing us to quickly generate reports on inspections, observations, and other safety data without having to manually compile information. This saves time and helps management maintain better oversight of site performance.

In addition, Breadcrumb supports on-site attendance and activity monitoring, giving us clearer visibility of who is present on site and helping ensure that site teams are properly accounted for. Overall, the system reduces administrative workload, improves organisation of health and safety information, and allows our teams to manage safety processes more efficiently both on site and in the office. Review collected by and hosted on G2.com.

Hoai T.
HT
Hoai T.
HSE Manager
Small-Business (50 or fewer emp.)
"Breadcrumb Positive Recognition - Jack Highnam"
5/5
What do you like best about Breadcrumb?

I have been utilizing the Breadcrumb HSE Platform for over 3 years now and it is incredibly user friendly from both an administrative and site-level. Breadcrumb strives for continuous improvements as they always take onboard client feedback to fine tune and address all matters raised and identified.

I would like to also take this opportunity to personally give a shout out and positive recognition to our assigned Customer Success Manager, Team Lead - Jack Highnam. Jack has been incredibly proactive and attentive to all of my Breadcrumb queries and requests. I commend his prompt actioning and always keeps me informed and updated on the status of all queries and requests. I appreciate all of his hard work and efforts that he puts in on the daily, I truly believe Jack is an asset to the Breadcrumb team and company. Keep up the great work as always mate! Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

I cannot fault anything, Breadcrumb has been exceptional. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb solves site-level and administrative WHS compliance from subcontractors via the extremely user-friendly navigations and functions. Breadcrumb has enabled me to meet WHS compliance across our company, with full visibility and subcontractor management we are able to conduct full subcontractor onboarding, review and verifications before they step foot on site! Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Streamlined, User-Friendly Platform That Simplifies Safety and Documentation"
5/5
What do you like best about Breadcrumb?

One of the most helpful aspects of Breadcrumb has been how streamlined and user-friendly the platform is for our field teams. The system has helped simplify and organize several safety and documentation processes that were previously more time-consuming to manage manually. Features such as orientations, safety forms, permit tracking, and documentation storage have made it easier for teams in the field to complete tasks efficiently while maintaining visibility and consistency across projects. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

Still in the implementation phase, so teams are continuing to adapt to the new workflows and features as the platform expands across projects, but overall the transition and support process has been very positive. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb has helped streamline safety documentation, orientations, and tracking processes across multiple projects, reducing the amount of manual paperwork and administrative coordination required from both the Safety Department and field teams. The platform has improved organization, accessibility, and consistency of documentation while helping support communication between project teams and subcontractors. Overall, it has the potential to benefit not only the Safety Department, but project operations as a whole by creating a more efficient and centralized workflow. Review collected by and hosted on G2.com.

Response from Annaleisha Fensom of Breadcrumb
Edit edit

It's great to hear how Breadcrumb has helped reduce manual paperwork and administrative coordination, while improving organization and communication across projects. We're dedicated to providing solutions that benefit not only the Safety Department, but project operations as a whole.

Christopher D.
CD
Christopher D.
Contract Administrator
Small-Business (50 or fewer emp.)
"Reliable Compliance Tool with Great Support"
3.5/5
What do you like best about Breadcrumb?

I appreciate Breadcrumb for allowing electronic collection of compliance records and documents, and the electronic signing and acceptance of safety records, which saves me from relying on hard copies that might get lost. I enjoy the customer service experience, which has been thorough, with a knowledgeable Customer Success Manager ready to assist since day one. I like the flexibility provided by both the web portal and phone app, which help site hosts manage the project sites efficiently. The main value I see is having all records kept electronically, making it easy to search and access documents from anywhere in the world, ensuring information is not lost. Setting up Breadcrumb was quite easy as well, since it was usable from day one and could be tailored to our company's needs. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

There are times where there have been errors with some of the functionality and instances of bugs within the User Interface experience. However, in the majority of cases, the development team has been quick to action the fixes or at least communicate why a fix has taken longer than anticipated. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb lets me collect compliance records electronically, ensuring documents don't get lost and are easily accessed globally. Its web and app flexibility is beneficial for managing remote projects. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Improved Site Safety and Management with Enhanced Support"
4/5
What do you like best about Breadcrumb?

I appreciate Breadcrumb for providing instant visibility for senior management on who is on site at any given time, and the ability to see forms that have been submitted. I value having access to all site information via the app or portal, and I like that all documents get uploaded to Procore. I find it helpful that everything is saved, reducing the need for double handling of documentation. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

I find the portal and especially the ability to edit forms could be improved. It would be more useful if dashboards in the portal were site-specific instead of overall, and if there was an option to edit questions on forms without having to create a new form or mess up already completed forms. Also, the initial setup was not very easy due to a lack of support until recently. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb provides instant visibility on site attendance and form submissions to management and reduces double handling of documentation by saving everything and uploading documents to Procore. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Seamless Safety Transformation with Breadcrumb"
4/5
What do you like best about Breadcrumb?

I love how Breadcrumb has made orientations and JSAs so much easier and faster for everyone, especially with the off-site orientation feature. It’s been a huge time saver—now our safety managers spend about half the time they used to on paperwork. The real-time visibility is great too; I can check who’s on site from anywhere, and it’s made audits and compliance so much simpler. The foreman workflow has been a game-changer for our teams, especially for those with a lot of people to check in. Everything is centralized and consistent, which has made our processes so much smoother across all job sites. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

Honestly, I haven’t heard anything bad from our teams. Of course, it’s a software, so bugs happen from time to time, but besides those minor issues, it’s been great. Some of our team still expect it to do everything automatically, but that’s more about managing expectations and training than a problem with Breadcrumb itself. Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Breadcrumb is solving our time problem with having to give orientations. This is a game-changer for our sites with hundreds of employees! Review collected by and hosted on G2.com.

Response from Annaleisha Fensom of Breadcrumb
Edit edit

Hi there, thanks for leaving us such a detailed review! We really appreciate it.

Cutting orientation time in half across hundreds of employees is no small thing, so glad the off-site orientation and foreman workflow are helping you with the heavy lifting there.

Appreciate the honest note on bugs and expectations too. We're always working to improve, and feedback like this helps.

Hing H.
HH
Hing H.
Office Manager
Small-Business (50 or fewer emp.)
"Handy Onboarding Tool with Great UI/UX and Procore Sync"
4.5/5
What do you like best about Breadcrumb?

Better UI/UX interface and sync with Procore. Very handy for our sites to run induction and onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Breadcrumb?

Form building is a little outdated, but i think they are working on this to enhance the editing process, Review collected by and hosted on G2.com.

What problems is Breadcrumb solving and how is that benefiting you?

Contractor management and inductions. During Audit process, this tool has helped us to showcase the auditor how this tool helped us to be efficient and uptodate with compliances. Review collected by and hosted on G2.com.