Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"User friendly platform with great service"
5/5
What do you like best about Breachlock?

The project management team was very thorough, from scoping the project through implementation we were kept informed at every point along the way. The customer portal is very user friendly and the additional tools for continued security oversight are great. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

No complaints, everthing was as expected. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great customer experience and results. Service is a bit expensive though."
4/5
What do you like best about Breachlock?

Great customer support

Platform is easy to use Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

Pricing remains expensive even if there are discounts

Products description can be difficult to grasp Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very efficient when a tight turnaround was required"
5/5
What do you like best about Breachlock?

The communication was excellent despite the pressure of time. As a Salesperson it was in my interest to receive the results back as quickly as possible and this was acheived. Follow up support on questions raised was also excellent. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

There was nothing to dislike . My interaction was faultless from start to finish. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excellent pentesting company"
5/5
What do you like best about Breachlock?

Their penetration tests are thorough. They are easy to work with and provide clear reports. Their customer support team responds quickly if there are issues. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

They report a fairly high number of false positives in every test, which we have to manually correct. The user interface doesn't make it easy to find past vulnerability reports, which means that to properly track status we have to keep a separate list of all the items they report. Review collected by and hosted on G2.com.

Scott E.
SE
Scott E.
Sr. DevOps Engineer
Small-Business (50 or fewer emp.)
"Great portal and customer support."
4/5
What do you like best about Breachlock?

The portal is extremely easy to move around and it's a solid product overall. The team we have worked with has been fast and efficent. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

I have not found any issues with Breaklock at this time. Review collected by and hosted on G2.com.

Doug S.
DS
Doug S.
IT Manager
Mid-Market (51-1000 emp.)
"Breachlock's offers excellent value in the Penetration Testing space"
5/5
What do you like best about Breachlock?

Excellent reporting, thorough testing and great pricing. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

The portal is not the simplist to manunever. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Pain free pen testing and easy to use interface"
4.5/5
What do you like best about Breachlock?

Their communication and assisting in the process of getting the tasks done was first class, great customer support.

The app for reviewing the security tests and pulling reports is simple and easy to use.

Any vulnerabilites detected are well documented and explained to assist with mitigations. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

Their automated scan did pick up a few false positives, easily explained and removed with a ticket, but they should potentially manually review the scan results to verify any findings. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Year 1 Completed with Breachlock"
4/5
What do you like best about Breachlock?

They communicate well and they are quick to respond when we have questions or concerns. They provide helpful examples and explanations of issues that are brought up. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

There were some inconsistencies between the monthly web scan and the full penetration test's rating levels. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Excellent security testing platform"
5/5
What do you like best about Breachlock?

They provide a comprehensive cybersecurity testing framework, including penetration testing as well as DAST. Their support team is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

Overall, nothing to dislike so far. They are helpful & responsive. Review collected by and hosted on G2.com.

Response from Sarah Smith of Breachlock

Thank you. We appreciate your review. We are honored to have assisted you and your team with penetration testing for regulatory compliance that adheres to your cybersecurity framework. We look forward to serving you and your team in the future.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"The best value we found in Pen Testing"
5/5
What do you like best about Breachlock?

We've used Breachlock for several cycles and have been very happy with the service. Unlike some I've used in the past, Breachlock's engineers are collaborative in that they ask clarification questions before and after the test. They include a re-test to ensure our company conveys to the marketplace a fair status of our system's security.

Customer Support has been excellent for both scheduling and discussion about the test. Review collected by and hosted on G2.com.

What do you dislike about Breachlock?

Their portal is not the most up-to-date compared to some of the others that we reviewed. Review collected by and hosted on G2.com.