AB
Anastasia B.
leading customer service manager
Small-Business (50 or fewer emp.)
"Trusted partner"
5/5
What do you like best about brandy.im?

We've been using this service to provide customer support via livechat and messaging app for almost 5 years now. It was quite a journey and I have no dissapointments! Strongly recommend "brandy" to everyone who need a reliable chat-platform Review collected by and hosted on G2.com.

What do you dislike about brandy.im?

Actually everything is fine. Yes some bags might happen rarely, but the team reacts fast Review collected by and hosted on G2.com.

KA
Kochukov A.
CIO
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All we need for a conversational CX"
4.5/5
What do you like best about brandy.im?

We choose Brandy due to it's open bot-studio and variety of customizable settings, so we able to develop precisely what we need and adjust it live. Review collected by and hosted on G2.com.

What do you dislike about brandy.im?

I would like more documentation and video tutorials Review collected by and hosted on G2.com.

Олег .
О
Олег .
Production Director
Small-Business (50 or fewer emp.)
"Strong all-in-one platform for conversational customer experience"
5/5
What do you like best about brandy.im?

At our agency, we use "brandy" to develop chatbots for our clients. It was necessary to have a universal tool as the client's tasks vary a lot. Brandy covers that.

Support team is really helpful Review collected by and hosted on G2.com.

What do you dislike about brandy.im?

Developing chatbots was a bit more complicated than we thought.

Though this has more to do with the fact that our customers' demands are constantly growing. Review collected by and hosted on G2.com.