many DMCA firms cannot do Trademark enforcement because theyre not attorneys. Brandshield has attorneys so in one place, we could manage all enforcement. BrandShield also used other cyber security tools to go after hard to reach intellectual property servers in countries that dont adhere to US law Review collected by and hosted on G2.com.

price is high, but if we assembled our own team of cyber security, attorney, and office workers to patrol and take down stolen content, it would cost us more. Review collected by and hosted on G2.com.

Brandshield is an excellent service for quick takedowns and detections. Much easier than doing it on your own. They can also do automatic takedowns. Review collected by and hosted on G2.com.

Unfortunately if you have a name that could apply to many things you will get a lot of results. Review collected by and hosted on G2.com.

Customer service is exceptional - they are always willing to adjust to our changing needs and customization requests. They are also able to monitor more than I've seen others able to offer. Review collected by and hosted on G2.com.

They like to have meetings to discuss items, but we prefer fewer meetings and more asynchronous review. We've mentioned this to them though, and they have willingly accommodated. Review collected by and hosted on G2.com.

Excellent communications and very fast to take action as requested. Their service is easy to use and easy to learn. Review collected by and hosted on G2.com.

It can be a bit unclear what features are part of the plan. Review collected by and hosted on G2.com.

The effectiveness of the platform in finding and removing situations of counterfeiting and misuse of trade marks. The support we receive from the Brandshield team is also positive. Review collected by and hosted on G2.com.

Sometimes it is complicated to integrate the platform with the anti-counterfeiting systems of market places Review collected by and hosted on G2.com.

BrandShield provides excellent reporting when it comes to the work being done for our organization. The staff are helpful and provide timely action when reporting copyright infringement. Review collected by and hosted on G2.com.

The only minor issue is understanding what is included in your package from the beginning. Some web features may not be included in your package, and you won't know until you ask for them. Review collected by and hosted on G2.com.

Our BrandShield customer support team is attentive and responsive. We meet regularly to discuss ongoing enforcement and realign enforcement goals. We have also seen great enforcement results, especially in the area of fraudulent websites and social media ads. Review collected by and hosted on G2.com.

Having used other online brand protection products, BrandShield's access portal could be improved. Review collected by and hosted on G2.com.

The enforcement manager (who is an IP lawyer) assigned to our team is proactive and always responds to our requests in a timely manner. Review collected by and hosted on G2.com.

Some infringements are not detected as quickly by their system/platform, and the platform can appear cluttered. That said, when we do bring issues to the attention of our account/enforcement manager, they respond quickly. Review collected by and hosted on G2.com.

Great partnership, collaborative, extensive global reviews to manage any fraudulent sites. Review collected by and hosted on G2.com.

We have been working with Brandshield for almost 2 years, a great partnership and no dislikes currently. Review collected by and hosted on G2.com.

Their technology is excellent to quickly navigate and learn what issues we are facing in all the major platforms around the world. Solid commitment to customer service with good communication and follow up. Review collected by and hosted on G2.com.

Would like to see if they could be s little more proactive in scanning the global markets for infringements. Review collected by and hosted on G2.com.