As a smaller business, we have felt very well supported by the team at BrandShield. The team works quickly to eradicate web imposters and phishing sites. It is peace of mind, to know that BrandShield is monitoring for bad actors at all times. Review collected by and hosted on G2.com.

Services such as these are costly but there is nothing to dislike in the delivery of service. Review collected by and hosted on G2.com.

Excellent customer service, advanced technology to find miscreants Review collected by and hosted on G2.com.

If anything, too much data. But it's easy to sort out irrelevant info. Review collected by and hosted on G2.com.

Regular update sessions and dedicated representative. Clear expectations. Great results. Patient and flexible team. Weekly and quarterly reviews so we can see our process. Can be as hands on or hands off as we like. Review collected by and hosted on G2.com.

Would be great if they could tackle defamation claims. Onboarding could be shorter. Review collected by and hosted on G2.com.

Really strong client support with the team monitoring infringements & quick to flag them. Regular updates on what was reported & the success Review collected by and hosted on G2.com.

Nothing negative to say about BrandShield Review collected by and hosted on G2.com.

Brandshield help us to simplify and scale the brand protection journey. It helps us to see all infringements in an unified platform and easily take action from there. Review collected by and hosted on G2.com.

AI integration is definitely the next step here. I am looking forward to see more and more AI improvements being applied to solutions that we use. Review collected by and hosted on G2.com.

Our account manager has been very proactive in taking actions as well as trialling and giving her honest opinions on potential new tools within the system. Knowing that she will not recommend a tool that is not worthwhile for our business case is very helpful. Review collected by and hosted on G2.com.

There was a bit of uncertainty at the beginning about the scope of our package and also lack of clarity over how some aspects of the tool worked. However, this was remedied to our satisfaction once it was raised. Review collected by and hosted on G2.com.

They are always available and willing to assist. It is also very encouraging that they employ very knowledgable individuals that are always willing clarify issues and proceedures, that might be a bit technical for the average user. Review collected by and hosted on G2.com.

I do not have any notable negative issues to mention. Review collected by and hosted on G2.com.

I like the tool itself. It is easy to navigate and use. The team support we receive from Brandshield is also excellent. Gabby is the best! I use this tool twice weekly to keep an eye on potential threads and report out to leaders. Review collected by and hosted on G2.com.

If reporting could be more intutive and more easily achieved by the user, that would be great. Review collected by and hosted on G2.com.

As an user, we do not have to be actively looking for knock off sites to protect our brand or our customers. BrandShield makes it so easy for us to go through and approve these copy cat sites Review collected by and hosted on G2.com.

No downsides on my end! Maor has been so helpful making everything as easy as possible for us! Review collected by and hosted on G2.com.

I love the customer service and the responsive team. Many competing firms have an "off the shelf" offering that is static and inflexible. We've been able to work collaboratively with BrandShield to solve real client problems. Review collected by and hosted on G2.com.

I have no significant complaints about the system and the team. They are the best in the space. Review collected by and hosted on G2.com.